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Balmoral Suites

3.5 star property
Hotel with a winery, steps from Morazan Park

Choose dates to view prices

Balmoral Suites, nestled near Morazan Park, offers a rejuvenated retreat. Savor local cuisine at EL PATIO DEL BALMORAL or grab a coffee from one of the 2 cafes on site and connect to WiFi in your room. With dry cleaning services, luggage storage, designer stores nearby National Theater and Jade Museum are within reach.
VIP Access

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Gym
  • Air conditioning
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk

Junior Suite, 2 Bedrooms

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
2 bedrooms
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk

Family Room, 2 Bedrooms

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
  • 969 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Presidential Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Gales

Suite Gales | In-room safe, individually decorated, individually furnished, desk

Suite Gales

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 527 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Belford

Suite Belford | In-room safe, individually decorated, individually furnished, desk

Suite Belford

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 797 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite 514

In-room safe, individually decorated, individually furnished, desk

Suite 514

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 420 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Central Ave, between 7th and 9th St, San José

What's nearby

  • Morazan Park - 2 min walk - 0.2 km
  • National Theater - 3 min walk - 0.3 km
  • Jade Museum - 3 min walk - 0.3 km
  • Central Park - 5 min walk - 0.5 km
  • Mercado Central - 10 min walk - 0.9 km

Getting around

  • San Jose Procuradiria Museum Station - 7 min walk
  • Juan Santamaria Intl. Airport (SJO) - 31 min drive

Restaurants

  • ‪Q'Empanadas - ‬1 min walk
  • ‪Spoon - ‬1 min walk
  • ‪El Patio del Balmoral Restaurant - ‬1 min walk
  • ‪Azotea Calle 7 - ‬1 min walk
  • ‪New York Street - ‬1 min walk

About this property

Balmoral Suites

Hotel remodeled in 2020 and located near Morazan Park
Located close to National Theater and Jade Museum, Balmoral Suites provides free breakfast (local cuisine), an attached winery, and a shopping mall on site. The on-site local and international cuisine restaurant, EL PATIO DEL BALMORAL, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with 2 coffee shops/cafes and laundry facilities.
You'll also find perks like:
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), an elevator, and tour/ticket assistance
  • A 24-hour front desk, wedding services, and ATM/banking services
Room features
All 116 individually furnished rooms have thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Wardrobes/closets, free infant beds, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free secured valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 11:00 AM
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • EL PATIO DEL BALMORAL

Things to do

  • 24-hour gym
  • Shopping mall
  • Winery

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Designated smoking areas
  • Renovated entire property - November 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Balmoral Premium Rooms Hotel San Jose
Balmoral Premium Rooms Hotel
Balmoral Premium Rooms San Jose
Balmoral Suites Hotel
Balmoral Premium Rooms
Balmoral Suites San José
Balmoral Suites Hotel San José

Frequently asked questions

Is Balmoral Suites pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 100 per stay and a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Balmoral Suites?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Balmoral Suites?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Balmoral Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies.

Where is Balmoral Suites located?

Located in Catedral, this hotel is steps from Morazan Park and National Theater. Jade Museum and National Park are also within 10 minutes. San Jose Procuradiria Museum Station is 7 minutes by foot and San Jose Atlantic Station is 10 minutes.

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Reviews

Balmoral Suites Reviews

7.4

Good

9.0

Cleanliness

6.6

Location

8.6

Staff & service

8.6

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 14 out of 37 reviews
Rating 8 - Good. 9 out of 37 reviews
Rating 6 - Okay. 7 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 5 out of 37 reviews

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the atrium restaurant. The building is beautiful and a perfect place to relax after an airport travel journey.
Stayed 1 night in Mar 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent and Breakfast wonderful

10/10 Excellent

Gargi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a night and it was clean , location was perfect to walk around the city and staff were nice.

6/10 Okay

Raymond

Rooomd are clean, but the breakfast sucked
Stayed 2 nights in Nov 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy stay

Great spot in the heart of San Jose . Good Valet who took care of the car and luggage. The room was clean and we had a good meal in the hotel restaurant.
Stayed 1 night in Jan 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2023

4/10 Poor

Daniel

Liked: Cleanliness, staff & service, amenities
The hotel is physically located in the historical district, easy walking distance to key tourist hot spots. Issues with hotel room, each day was an adventure to get in the room, sometimes 2 or 3 visits was needed to get in my room, every time I took a shower, the fire alarm was being activated, loose hinge screws on primary room closet door, issue with toilet flushing water level, it needed me to add 2-3 liters of water in order not to get the sewer smell in the bathroom.
Stayed 6 nights in Jan 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Lits confortables
Stayed 1 night in Aug 2022

6/10 Okay

Anand

Liked: Room comfort
Disliked: Cleanliness, staff & service
The toilet had black spots under the rim. The coffee pot was not clean either
Stayed 1 night in Nov 2022

6/10 Okay

yana

Liked: Staff & service, property conditions & facilities
Our room was not prepared properly. Took multiple calls to fix issues. The two-room suite did not have coffee maker not mini fridge. WiFi signal was not reachable in the room we have stayed.
Stayed 2 nights in Dec 2023

6/10 Okay

G

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room 506 -- King size bed with headboard not attached. Not attached to the bed or the wall. End table on one side of the bed only. Cheap as heck HVAC. When the temperature rises and the digital thermostat triggers the a.c.it sounds like the inside of a wind tunnel. Couldn't the hotel have afforded an a.c.system with graduated/adjustable fan speeds? And the room key card needs to be inserted in a receptacle by the door to permit the lights to work. Really?
Stayed 2 nights in Aug 2018

4/10 Poor

James Brian

Liked: Cleanliness, staff & service
I had called tthe hotel to confirm my 8 day reservation in the Presidential Suite 2 days prior, and the hotel front desk confirmed it. Also told them that my flight did not arrive until 8: 40 p.m. and confirmed a late check in. On arrival at the hotel, I was told the Suite was occupied, and they gave me a lame excuse that someone else had booked it through Expedia two days after I did, and had arrived earlier. Truth is they re-sold it for more money and gave me a smaller room no refund.
Stayed 8 nights in Dec 2022

6/10 Okay

OTTO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
En si la ubicación del hotel no fue de mi agrado. Pocas opciones del desayuno-muy limitado el servicio
Stayed 5 nights in Apr 2023

6/10 Okay

Kalyn

Liked: Cleanliness
Disliked: Amenities
No hot water
Stayed 1 night in May 2022

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would have given a better rating, but the covid test that I scheduled ahead of time was somehow lost in the shuffle, as well as my pre-booked ride to the airport. Other than that, I would stay again. Great location and the Belford Suite was perfect for us!
Stayed 2 nights in Mar 2022

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
It took over an hour to check in because they had no record of my reservation from expedia. After talking directly with expedia they were able to check me in and gave me a room upgrade. The room itself was very clean and inviting.
Stayed 1 night in Dec 2021

10/10 Excellent

Rondalynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to go.

Very nice rooms, good food. Off a long road to get there. We did ut in a little car, lots of bumps. Good activities on site.
Stayed 3 nights in Dec 2021

8/10 Good

JOHNNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien buena ubicación y buen desayuno
Stayed 3 nights in Jun 2021

8/10 Good

YVES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La suite junior nous a bien plu!

Emplacement idéal. Parking gratuit voiturier super efficace pour les jeu de taquin. Appartement avec 2 chambres idéal en famille. Très calme malgré l emplacement. Juste un problème à l accueil hôtel. Com n aurait selon la réceptionniste pas communiquer qu on était 3. Il a fallu montrer la preuve. Cela crée un doute sur le sérieux de l établissement où celui d’hôtel. Com. Dommage .
Stayed 1 night in Feb 2020

10/10 Excellent

Pena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

The hotel is located in the heart of the city where everything is at your door. The room was extremely big with a king bed. It was very clean and comfortable. The only thing that was not was the shower head. The water pressure was strong but the shower head was terrible and with the pressure, the water pinched my skin. Not comfortable. Besides that, everything was great!
Stayed 2 nights in Oct 2019

10/10 Excellent

Humberto, Belize

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say they have a really friendly staff. As far as I can recall I didn’t dislike anything..
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, great hotel, very impressed! Super clean, great staff and right in the middle of the city!
Stayed 1 night in Apr 2019

2/10 Terrible

DAVID

Disliked: Staff & service, property conditions & facilities, room comfort

Very disappointing experience

I have stayed here before but will not do so again 1. I had booked a 2 bedroom junior suite but got 2 bedrooms and one bathroom - I did not complain because my travel companion was unable to complete the trip. 2. Having left my credit card the hotell authorised US100 on my card. I tried to charge lunch($30 Approx) to my room I was to,d I had to pay in cash or credit card - attemptsto reverse this decision by contacting the front desk proved negative, though when I complained to the front desk I was told I could charge to my room. 3. Hotel have any number of tour brochures and at the front desk I booked an afternoon tour for the following day- after waiting 45 minutes the transport had not arrived - the front desk phoned the travel company who I was told said that they had no reservation, but if I wanted I could get a taxi to the departure point and they would knock $10 off the cost - I didn’t bother. 4. I had a 5.40AM departure flight and was told I needed to book a taxi at least 24 hours in advance - and this I did - the NEXT morning I was woken abruptly at 2.30 AM to be told my airport taxi was waiting for me - this was 24 hours before my flight There were other minor issues, but clearly at this hotel the left hand does not know what the right hand is doing-no one at the front desk was prepared to take responsibility and the stock answer was that it would have to be referred to his or her supervisor, who I suspect did not exist
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Rooms needed maintaince and some paint on the interior doors of our room The restaurant service was very slow and the food was mediocre.
Stayed 2 nights in Feb 2019

8/10 Good

Ayush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay at Hotel Balmoral

We loved our stay at the Hotel Balmoral - all the main museums and parks were walking distance. There was a bar, cafe, restaurant, ice cream shop on the first floor of the hotel which made it easy for late dinners. The staff was extremely helpful and accommodating. Worth the stay!
Stayed 3 nights in Jan 2019