Standard Room, Multiple Beds | In-room safe, desk, laptop workspace, iron/ironing board

Reviews of Hotel Skye SFO

2.5 out of 5
Hotel Skye SFO
421 El Camino Real, San Bruno, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 489 out of 1005 reviews" "
Rating 8 - Good. 327 out of 1005 reviews" "
Rating 6 - Okay. 115 out of 1005 reviews" "
Rating 4 - Poor. 41 out of 1005 reviews" "
Rating 2 - Terrible. 33 out of 1005 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Herbert Gary

Clean and comfortable
Stayed 1 night in May 2024

10/10 Excellent

Wilfredo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
CLEAN & ACCESSIBLE
Stayed 1 night in May 2024

8/10 Good

Rolando, clarksville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sosefo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome !
Stayed 2 nights in Apr 2024
Response from Hotel Skye Management on 2024/4/30
Dear Sosefa,Thank you for a Perfect Score Rating on your stay at Hotel Skye.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit. Thank You,Hotel Skye Management

8/10 Good

Yuriy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Hotel Skye Management on 2024/4/30
Dear Yuriy,Thank you for a Perfect Score Rating on your stay at Hotel Skye.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit. Thank You,Hotel Skye Management

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Hotel Skye Management on 2024/4/30
Dear Jennifer,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area. Thank You,Hotel Skye Management

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient being only 5 min to SFO
Stayed 1 night in Apr 2024
Response from Hotel Skye Management on 2024/4/29
Dear Robert, We're thrilled to hear that you found our location convenient for your travels, being just 5 minutes away from SFO! Providing our guests with easy access to the airport is a top priority, and we're glad that our proximity to SFO met your needs.Thank you for choosing to stay with us, and we hope to welcome you back for another convenient stay in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We appreciate your feedback and look forward to serving you again soon! Thank You,Hotel Skye Management

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and aesthetically pleasing.
Stayed 2 nights in Apr 2024
Response from Hotel Skye Management on 2024/4/29
Dear Steve, Thank you for your kind words! We're delighted to hear that you found our accommodations very clean and aesthetically pleasing. Maintaining a clean and visually appealing environment is important to us, and we're glad that we met your expectations.If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back for another wonderful stay in the future! Thank You,Hotel Skye Management

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Skye Management on 2024/4/29
Dear Jeannie,Thank you for a Perfect Score Rating on your stay at Hotel Skye.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit. Thank You,Hotel Skye Management

10/10 Excellent

Anibal, Spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Hotel Skye Management on 2024/4/26
Dear Anibal,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Hotel Skye. We would love to host you again on your next visit to Hotel Skye. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again! Thank You,Hotel Skye Management

10/10 Excellent

Norma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean, just the refrigerator in the room was noisy ,disconnected the second night but overall I was satisfied with the 2 night stays.
Stayed 2 nights in Apr 2024
Response from Hotel Skye Management on 2024/4/25
Dear Norma, We're pleased to hear that you found your stay satisfactory overall and that our cleanliness met your expectations. We apologize for any inconvenience caused by the noisy refrigerator and appreciate your understanding. Our team will ensure that any maintenance issues are promptly addressed to enhance the comfort of our guests. Thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again soon for an even more enjoyable experience. Thank You,Hotel Skye Management

2/10 Terrible

William

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Hotel Skye Management on 2024/4/26
Dear William,Thank you for taking the time to leave a rating about your stay. We would appreciate any additional feedback you may have about your visit. Our team strives to provide excellent service, and we would love to give a better stay for you on your next trip. Thank You,Hotel Skye Management

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's difficult to find parking that a hotel won't charge you for. Some going as high as $75 per day. This one had it included within the property. That was great. The room was nicely set up and even gave me ideas for my own small studio. Nice & clean with a good a/c. Will go back next time.
Stayed 2 nights in Apr 2024
Response from Hotel Skye Management on 2024/4/23
Dear Jeffrey, We're thrilled to hear that you had such a positive experience during your stay with us! Providing complimentary parking for our guests is just one way we aim to make your stay more convenient and enjoyable. We're glad you found the room nicely set up and clean, and that the amenities provided were to your liking. It's fantastic to hear that you even gained inspiration for your own space! Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit! Thank You,Hotel Skye Management

6/10 Okay

Pongstorn

Traveled with partner
You get what you pay for. For a 3 star hotel with free parking around the airport Bay Area. It was a good price. The walls are extremely thin, you can hear your neighbors talking. Besides that it was ok. Breakfast consisted of cereal and muffins.
Stayed 1 night in Apr 2024
Response from Hotel Skye Management on 2024/4/26
Dear Pongstorn, We appreciate your feedback and are glad you found value in our competitive pricing and complimentary parking. We apologize for any inconvenience caused by noise disturbance from neighboring rooms and will explore ways to mitigate this issue. Regarding breakfast, we'll take your comments into account as we continually strive to enhance our offerings. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an improved experience in the future. Thank You,Hotel Skye Management

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and price
Stayed 1 night in Apr 2024
Response from Hotel Skye Management on 2024/4/23
Dear Jose, We're glad to hear that you found our hotel to be clean and offered at a reasonable price. Providing a clean and affordable accommodation is a top priority for us. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future! Thank You,Hotel Skye Management

10/10 Excellent

robert

Stayed 1 night in Apr 2024
Response from Hotel Skye Management on 2024/4/30
Dear robert,Thank you for a Perfect Score Rating on your stay at Hotel Skye.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit. Thank You,Hotel Skye Management

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly!
Stayed 2 nights in Apr 2024
Response from Hotel Skye Management on 2024/4/16
Dear Victoria, Thank you for your kind words! We're thrilled to hear that you had a great and friendly experience with us. Providing excellent service and a welcoming atmosphere is our priority. We appreciate your feedback and look forward to welcoming you back again in the future! Thank You,Hotel Skye Management

6/10 Okay

Diane, Halifax

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Skye Management on 2024/4/16
Dear Diane,Thank you for rating your stay at  Hotel Skye.  We are glad to learn that your stay at our Hotel Skye Hotel was good; however, we would love to know how we could've improved your experience.  Don't hesitate to contact us to provide more details about your experience so we can continue improving our product and service. Thank You,Hotel Skye Management

8/10 Good

yuri

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was very helpful and friendly
Stayed 1 night in Apr 2024
Response from Hotel Skye Management on 2024/4/11
Dear Yuri, We're delighted to hear that you found our staff helpful and friendly during your stay! Providing excellent service is a top priority for us, and we're thrilled that our team made your experience memorable. Thank you for your kind words, and we hope to have the opportunity to welcome you back for another great stay in the future! Thank You,Hotel Skye Management

10/10 Excellent

Jason

Stayed 1 night in Apr 2024
Response from Hotel Skye Management on 2024/4/29
Dear Jason,Thank you for a Perfect Score Rating on your stay at Hotel Skye.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit. Thank You,Hotel Skye Management

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Grateful for the included parking and food within walking distance
Stayed 2 nights in Apr 2024
Response from Hotel Skye Management on 2024/4/10
Dear Sarah,We're pleased to hear that you appreciated the complimentary parking and the convenience of having food options within walking distance. Providing amenities that enhance our guests' experience is important to us, and we're glad that these aspects added value to your stay. Thank you for choosing us, and we hope to welcome you back for another enjoyable visit soon Thank You,Hotel Skye Management

10/10 Excellent

Ilya

Liked: Cleanliness, staff & service, property conditions & facilities
Free airport shuttle and conveniently close to the airport.
Stayed 1 night in Apr 2024
Response from Hotel Skye Management on 2024/4/10
Dear ilya,We're delighted to hear that you found our free airport shuttle service convenient and appreciated our proximity to the airport. Providing hassle-free transportation options for our guests is a priority, and we're glad we could contribute to a smooth travel experience for you. Thank you for choosing us, and we look forward to welcoming you back in the future!Thank You,Hotel Skye Management

8/10 Good

Ajin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had a good stay.
Stayed 3 nights in Mar 2024
Response from Hotel Skye Management on 2024/4/8
Dear Ajin, We're delighted to hear that you had a good stay with us! Your satisfaction is our top priority, and we're glad that you enjoyed your time at our hotel. If there's anything specific that made your stay memorable or if you have any feedback to share, please feel free to let us know. We appreciate your patronage and hope to welcome you back for another great stay in the future! Thank You,Hotel Skye Management

10/10 Excellent

Meli

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Hotel Skye Management on 2024/4/8
Dear Meli,Thank you for a Perfect Score Rating on your stay at Hotel Skye.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit. Thank You,Hotel Skye Management

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on 2024/4/5
Dear Casey,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Hotel Skye. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Hotel Skye hotel soon! Thank You,Hotel Skye Management

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and excellent price for room
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on 2024/4/4
Dear Cheryl, We're delighted to hear that you found our hotel conveniently located near the airport and that you appreciated our excellent room prices. Providing both convenience and affordability is important to us, and we're thrilled that we met your expectations. Thank you for choosing us, and we look forward to welcoming you back for another pleasant stay in the future! Thank You,Hotel Skye Management

6/10 Okay

Hector

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
The pictures were deceiving compared to seeing the actual place. Not bad, but, very dated.
Stayed 3 nights in Mar 2024
Response from Hotel Skye Management on 2024/4/3
Dear Hector, We appreciate your feedback and apologize for any discrepancy between our online images and the actual experience. We continuously strive to provide accurate representations of our accommodations. We'll take your comments into account as we work on improving our guest experience. Despite this, we're glad to hear that your overall experience was satisfactory. Thank you for staying with us, and we hope to have the opportunity to welcome you back for an even better experience in the future. Thank You,Hotel Skye Management

8/10 Good

Yaminah

Stayed 1 night in Mar 2024
Response from Hotel Skye Management on 2024/4/4
Dear Yaminah,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area. Thank You,Hotel Skye Management

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on 2024/4/4
Dear Crystal,Thank you for a Perfect Score Rating on your stay at Hotel Skye.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit. Thank You,Hotel Skye Management

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Grateful for airport shuttle
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on 2024/3/29
Dear Melissa, We're glad to hear that you found our airport shuttle service helpful! Providing convenient transportation options for our guests is important to us, and we're pleased that we could assist you during your stay. Thank you for choosing to stay with us, and we appreciate your feedback. If you have any further comments or if there's anything else we can do to enhance your experience, please let us know. We look forward to welcoming you back in the future! Thank You,Hotel Skye Management

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Good no frills property near airport. I would use again
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on 2024/3/27
Dear Samuel, We're thrilled to hear that you had a positive experience at our no-frills property near the airport! Your satisfaction is our priority, and we're glad to have met your needs during your stay. Thank you for your kind words, and we look forward to welcoming you back again in the future! If there's anything else we can assist you with, please don't hesitate to let us know. Thank You,Hotel Skye Management

10/10 Excellent

Sean, Lynnwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced, breakfast, shuttle to and from airport are provided. Good choice for overnight layover.
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on 2024/3/27
Dear Sean, We're delighted to hear that you found our hotel to be a good choice for an overnight layover! Providing a reasonably priced stay with complimentary breakfast and shuttle services is our commitment to ensuring convenience and comfort for our guests. Your satisfaction is our priority, and we're glad to have met your expectations. Thank you for choosing us, and we look forward to welcoming you back for another pleasant stay in the future! Thank You,Hotel Skye Management

6/10 Okay

Maita B.

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on 2024/3/27
Dear Maita B.,Thank you for taking the time to rate your stay at the Hotel Skye. We are disappointed to learn that you were unhappy with your stay at the Hotel Skye. We apologize for a less-than-perfect experience. Please contact us to describe what disappointed you, as guest feedback helps us improve our hotel and services for future guests. We look to improve continuously, and guest feedback is critical to learning where we need to focus our attention. Thank You,Hotel Skye Management

8/10 Good

Shona

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on 2024/3/27
Dear Shona,Thank you for a Positive Score Rating on your stay at Hotel Skye.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit. Thank You,Hotel Skye Management

10/10 Excellent

Sheri

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on 2024/3/27
Dear Sheri,Thank you for a Perfect Score Rating on your stay at Hotel Skye.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit. Thank You,Hotel Skye Management

8/10 Good

juan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great! Staff was not as friendly! Breakfast area was messy and by 8 am there wasn’t much! As we were leaving 10:55 we got a call that our time was up and had 15 mins! We where literally out by 11
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on 2024/3/27
Dear Juan, We're pleased to hear that you enjoyed your room, but we apologize for the shortcomings you experienced with our staff friendliness and breakfast service. Your feedback is essential for us to address areas needing improvement. We'll ensure our staff receives further training in customer service and address the cleanliness and availability of breakfast items promptly. We're sorry for the inconvenience caused by the call regarding your check-out time. Rest assured, we'll review our procedures to prevent similar occurrences in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to exceed your expectations on your next visit. Thank You,Hotel Skye Management

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A good airport transit hotel. Clean, comfortable. No complaints.
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on 2024/3/27
Dear Brian, We're delighted to hear that you found our hotel to be a good choice for airport transit, and that you had a comfortable and enjoyable stay with us! Providing a clean and comfortable environment for our guests is our top priority, and we're glad to have met your expectations. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future! If you have any suggestions or feedback to further improve our services, please feel free to let us know. Thank You,Hotel Skye Management

10/10 Excellent

Anthony Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Skye Management on 2024/3/27
Dear Anthony,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Hotel Skye. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Hotel Skye hotel soon! Thank You,Hotel Skye Management

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant choices within walking distance. The staff was friendly.
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on 2024/3/27
Dear David, We're thrilled to hear that you enjoyed the dining options within walking distance of our hotel and that our staff provided friendly service during your stay! Your satisfaction is our priority, and we're glad to have contributed to a positive experience. If you have any other feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back for another great stay! Thank You,Hotel Skye Management

10/10 Excellent

Cheuk Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s affordable, clean, and convenient! Great for a short stat
Response from Hotel Skye Management on 2024/3/27
Dear Cheuk, We're thrilled to hear that you found our boutique hotel affordable, clean, and convenient for your short stay! Providing excellent value and comfort is our priority, and we're delighted to have met your expectations. Thank you for choosing us, and we hope to have the pleasure of welcoming you back for another great stay in the future! Thank You,Hotel Skye Management

10/10 Excellent

JOHN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel.
Stayed 3 nights in Mar 2024
Response from Hotel Skye Management on 2024/3/27
Dear John, Thank you for your feedback. As a small boutique hotel, we strive to provide a unique and personalized experience for our guests. If you have any specific comments or suggestions on how we can further enhance your stay, please feel free to share. We appreciate your support and look forward to welcoming you again soon! Thank You,Hotel Skye Management

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on 2024/3/20
Dear Amit,Thank you for a Perfect Score Rating on your stay at Hotel Skye.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit. Thank You,Hotel Skye Management

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Hotel Skye Management on 2024/3/20
Dear Aaron,Thank you for a Perfect Score Rating on your stay at Hotel Skye.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit. Thank You,Hotel Skye Management

10/10 Excellent

Aliah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Enormous appreciation to Jorge at the front desk,He is a great asset to your company. I highly recommend this place.
Stayed 5 nights in Mar 2024
Response from Hotel Skye Management on 2024/3/20
Dear Aliah, Thank you for your kind words! We're delighted to hear that you had a great experience during your stay and that Jorge at the front desk provided excellent service. We'll be sure to pass along your compliments to him. We appreciate your recommendation and look forward to welcoming you back on your next visit! If you need anything else or have any further feedback, please don't hesitate to reach out. Thank You,Hotel Skye Management

10/10 Excellent

Peter

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was fine. An expensive short taxi ride from the airport so I wish the shuttle ran more frequently. But the rooms were nice. Breakfast was….. staff friendly. Definitely fine for the price. Would stay there again.
Stayed 2 nights in Mar 2024
Response from Hotel Skye Management on 2024/3/19
Dear Peter, Thank you for sharing your experience with us. We're glad to hear that you found the hotel to be fine overall, with nice rooms and friendly staff. We appreciate your feedback regarding the shuttle service and will take it into consideration for future improvements. It's great to know that you found the hotel to be a good value for the price and that you would consider staying with us again. If there's anything else you'd like to share or if you have any further suggestions, please feel free to let us know. We look forward to welcoming you back for another pleasant stay in the future! Thank You,Hotel Skye Management

2/10 Terrible

Rolando

Traveled with partner
Disliked: Staff & service, property conditions & facilities
They have the worst shuttle service you can ever come across. The front desk staff, the one that was working evening shift on March 1st, 2024, was very unprofessional.
Stayed 1 night in Feb 2024
Response from Hotel Skye Management on 2024/3/13
Dear Rolando, I'm sorry to hear about your negative experience with the shuttle service and the unprofessional behavior of the front desk staff. Your feedback is concerning, and we apologize for any inconvenience caused during your stay. We take such matters seriously, and we will address this issue with the team to ensure better service in the future. If there are additional details you'd like to share or if there's anything specific we can do to address your concerns, please feel free to provide more information. We appreciate your input and hope to have the opportunity to improve and better serve you in the future. Thank You,Hotel Skye Management

8/10 Good

Ganesh, Boca Raton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on 2024/3/13
Dear Ganesh, It's great to know that the proximity to the airport was convenient for your stay. If there's anything specific you'd like to share about your experience or if you have any suggestions, feel free to let us know. We appreciate your feedback and hope to welcome you back for another comfortable stay in the future! Safe travels! Thank You,Hotel Skye Management

6/10 Okay

Kimberly

Traveled with family
Meh
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on 2024/3/13
Dear Kimberly,Thank you for taking the time to review your stay at Hotel Skye.  We hope you enjoyed your stay and the staff at Hotel Skye hotel was able to serve you with comfort and impressive hospitality.  We apologize for any inconvenience and would love to hear any feedback you wish to share.  We hope you choose us again for your next trip.  Thank You,Hotel Skye Management

8/10 Good

HOA

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Hotel Skye Management on 2024/3/7
Dear HOA,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Thank You,Hotel Skye Management

8/10 Good

Pinky, Reno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under renovation to a nicer look. Clean room, no carpet ( which I like). Safe free parking is a big plus. Close to good restaurant and close to airport. Just hoping they can improve the breakfast , add at least egg and bacon just like any continental breakfast in some hotels.Also, please strictly impose your non smoking policy as we can smell in the hallway. Staff are nice and helpful.
Stayed 1 night in Feb 2024
Response from Hotel Skye Management on 2024/3/5
Dear Pinky, Thank you for choosing our hotel during our renovation phase. We're delighted to hear you appreciated the clean room and our decision to go carpet-free. Your feedback on our parking, proximity to restaurants, and the airport is appreciated. We're actively working on enhancing our breakfast offerings, and your suggestion for eggs and bacon will be considered. We take your concerns about the non-smoking policy seriously and will reinforce our efforts to maintain a smoke-free environment. It's great to know our staff was helpful. We look forward to providing an even more improved experience during your next visit. Safe travels! Thank You,Hotel Skye Management