Find Family Hotels in Salem, NH

"I stayed there with my husband and two small children. We were supposed to stay for two nights however the heat in our room was not working. We had mechanics come up twice to fix it, second time they replaced the whole unit and in the middle of the night it completely stopped working again. There was snow outside so you can imagine it was extremely cold. My son (4yrs) had a stuffy nose. The kids didn't sleep at all that night. We decided to cancel the second night. They said we would be refunded but I have not received it. This was during February vacation and it is now mid March. I've received no information and no response. Also to top it off we had our luggage plus our kids luggage and having no access to the second floor via elevator is so inconvenient! We had to go up stairs to the second floor with everything. Just seems odd for a family hotel. I will not be recommending this hotel to anyone. Very disappointed as Ive loved staying at the other doubletree locations. "

"Was not happy with the beeakfast they tell u is free but u have to pay 18dols to sit never again stay there"

"Clean rooms, bathrooms very clean, staff friendly and polite "

"Clean room and soft bed"

"It was a great place to stay for the price I paid. We only stayed 1 night so didnt really use any amenities. I do wish we had been tols in advance that it would cost us for parking. "

"Great location, stores and good near by. Clean comfy and welcoming "

"Was convenient to everything "

"Our room was on a floor with a youth hockey team. The young boys ran through the hallways, yelling and screaming, and banged on our door well past 10 pm. We called security twice but they were not able to stop the kids.The hotel allegedly could not move us to another floor despite the fact when we checked in the staff joked with the couple ahead of us saying "Let's make sure you're on a higher floor because there are hockey teams on the lower ones." The same staff member checked us in and did not do that for us. We were unable to get a refund or voucher for another stay because we booked through Expedia.and not the hotel. I will never use Expedia again. "

"Enjoyed a restful stay on a business trip to Boston. Great facility and staff was super friendly and helpful. "