"The good: the staff was WONDERFUL (especially the front desk associate Sandrine) . They were genuinely pleasant and friendly, and not just that “I work in hospitality so I have to pretend to be nice” kind of way. The grounds are really nice , especially the restaurant and pool area, and there is easy access to the beach. I only had breakfast at the restaurant but it was really good.
The not so great: The rooms could use some a bit of decor upgrading , a bit more thorough cleaning, and consistency in the amenities. I had to get a new room because the AC in my original room did not work (stuff happens) and Sandrine made that process very easy. In my new room things were a bit dusty and there were some dead bugs, and my blanket had an off putting smell that made it unusable (even though it was supposed to be clean). Also the new room was initially missing an iron.
Thankfully the staff and the grounds made up for my lackluster room, but hopefully management is able to improve upon that going forward."
