羅肯吉出租度假屋

「The property far exceeded our expectations, clean, tidy and warm, it is located in a quiet location on the grounds away from the main house any you feel like your totally self contained. The owner lets you be, and sent just a couple of courteous emails in case we wanted things like change of towels. the property is only about 7min drive to the centre of Canterbury. 」

「Nick and America are wonderful hosts. The bed and pillows were so comfortable. We loved our stay there and cannot wait to go back.」

「We left after just 4 hours because the property was nothing like the listing. The photos give a far better impression than the reality. Before arrival, I had to chase the host for check-in instructions as nothing had been sent. Even after calling, I was only given the key safe code. Later that day, after we’d already left, I received an email stating there was a £100 charge per pet, despite the Hotels.com listing clearly advertising “pets go free.” The property appeared to have had only...

「Please be aware that you need to upload a passport online to a third party company for every person over 16 that is staying at the property. We were not aware of this until after the free cancellation period was over. There is no mention in the listing or confirmation that the passport would be the only document accepted. We were uncomfortable doing this with all the online identity theft that is prevalent today. The communication with the property was poor. We messaged several times through...

「A pleasant spacious ground floor flat with parking right outside in a quiet location . Very comfortable lounge, lovely new walk-in shower. Kitchen a bit basic. Would have preferred a summer weight duvet instead of 13.5 tog winter one provided in height of summer! However, happy to stay there again.」

「The closeness to the High St. meant it was easy to walk to find something to eat/drink. The host was very helpful.」

「Room was very clean but this third party check in is for the birds. Foreign country / no available internet to look up info. Thanks to a lovely shop owner we were able to contact the host. He said he didn’t receive my info but I had sent it. What happened - who knows. So I had to resend it with the help of our wonderful shop owner friend! More to the story but I just want to forget the awful experience!」