皇家棕櫚海灘Spa 飯店，旅行前必看！

「Our stay at Opal had some positives, but the check-in experience and overall communication were disappointing and set the tone for the visit. At arrival, there was confusion around our reservation and very little proactive communication from the staff. We weren’t clearly informed about what was happening, what the delay was, or what to expect next. Instead of feeling welcomed, we felt like we had to keep asking questions just to understand basic details. Throughout the stay, this lack of...

「We had such an amazing time!! The resort was clean and the staff was amazing! The location was beautiful and the kids loved the pool! The hotel was also super helpful in locating my son's lost blanket after we left!! We will definelty be back!!」

「Nice location 」

「地点很好其它条件一般」

「We paid over $1000/night For a single king room. I asked for two extra pillows 3 days in a row and finally I received those two extra pillows. Everyone at the front desk was super friendly and made it seem like they were there to help but service was slow and many times I was not even getting my room service till after 4:00 p.m. Additionally, when we arrive we were told we had all the free water we'd like and we've asked several times. Never received any water. For the price I paid for a king...

「Beautiful experience don’t hesitate to book.」

「Very clean and comfortable beachfront hotel- walking distance to restaurants and pier. 」