"Dear Hotel Management,
I am writing to express my disappointment regarding the handling of my recent booking and cancellation request at your hotel, where I have stayed regularly for the past 15 years whenever visiting London.
After the Middle East conflict began, my flights were cancelled and I contacted the hotel requesting cancellation of a booking, but I never received any response.
Recently, I again chose your hotel for a one-night stay. Due to flight delays, I arrived at 6 am and appreciated the late checkout extended until 5 pm. After my London–Rome flight was cancelled, the airline initially rebooked me two days later, so I extended my hotel stay for 3 nights through Expedia at a cost of about AUD $1600.
Only 30 minutes later, the airline advised I could depart the same day. I immediately spoke with reception and was told the booking could be cancelled, and I was given a cancellation number so Expedia could process the refund.
However, when Expedia contacted the hotel, the cancellation was rejected. Expedia is now asking me for the receptionist’s full name and role, which I find unreasonable. Guests should be able to trust information provided by hotel staff.
This situation has seriously damaged my trust in the hotel. After 15 years as a loyal guest, I feel this matter has been handled unfairly and I respectfully ask management to review and resolve it fairly."
"Breakfast buffet was great, room was a bit small but perfect for solo traveler. Location was perfect ! Nightlife is literally walkable ! Theatres are walkable! Restaurants are walkable! Hotel is super clean , nice cute gym! Would definitely recommend! "
Find out about the history of London with a stop at Oxo Tower Wharf. Stroll along the riverfront or experience the acclaimed theater scene in this vibrant area.
You can study the exhibits at Southbank Mosaics, a museum with a storied past, during your travels to London. Visit the notable monuments and shops in this vibrant area.
During your trip to London, you can find the perfect gifts to bring home at Gabriel's Wharf. Experience the fascinating museums and entertainment choices in this vibrant area.
You can browse for the perfect souvenirs at Lower Marsh Market during your stay in London. Amble around this vibrant area's riverfront or experience its fascinating museums.
Roupell Street is located in London. This metropolitan area is known for its beautiful river views and popular theater scene. If you're looking for a convenient place to stay, check out the 393 hotels and other accommodations you'll find within a mile.
Where is the best place to stay close to Roupell Street?
How many hotels will I be able to find near Roupell Street?
Expedia has 393 hotels and other accommodations within a mile from Roupell Street.
If I need to cancel the hotel reservation for my stay near Roupell Street, will I receive a refund?
Yes, the majority of hotel reservations are fully refundable as long as you cancel before the hotel's cancellation deadline, which is often 24 or 48 hours before your scheduled arrival. If you booked a non-refundable reservation, it might still be possible to cancel it and get a refund within a 24-hour period of your booking. Enter dates in and click on "Search", then use the filter option "fully refundable" to view the best deals near Roupell Street.
Where can I learn more about changing or cancelling my trip in the area near Roupell Street?
For more information about picking new dates or cancelling your stay near Roupell Street, head over to our customer service page.
What can I see and do near Roupell Street?
You might want to spend some time browsing the exhibits at The British Museum, Southbank Centre, or Tate Modern. Some landmarks that you won't want to miss include Big Ben, Tower of London, and Tower Bridge. You can check out the local talent at The Arena, Old Vic, and Royal National Theatre.
How can I get to Roupell Street?
With so many choices for transportation, seeing the area around Roupell Street is simple. You can access metro transit at Charing Cross Underground Station, Leicester Square Underground Station, and Piccadilly Circus Underground Station. If you're taking a train into town, Charing Cross Station, Tottenham Court Road Station, and Waterloo Station are the stations closest to London City Centre.