4/10 不太好
Carla
2025 年 6 月 18 日
不喜歡：員工素質、住宿環境和硬體和客房舒適度
We stayes at this place for a couple of days and unfortunately we had some issues with the stay. The whole stay we were unable to shower because the water was icecold!!! We tried to contact the guy who gave us the key - Lorenzo I think - about the shower not working, but he didn’t reply until I wrote to him again and again. He never came by, or made an effort to fix it. That was a really disappointing experience - and really inconvenient and unacceptable, that we were not able to take any kind of shower during the entire stay :( also, when some other guests checked in, they of course had questions about the water being cold, and me and my boyfriend had to use our time to explain the problem to them because Lorenzo didn’t reply to our texts!!! The other guests also ate all our groceries and drank our water which was also super inconvenient for us. We would like to have a refund, because of these inconveniences, which made our time in Rome very unpleasant. I hope they contact us.
Carla
於 2025 年 6 月住了 2 晚