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Reviews of Rockport Inn And Suites

2.5 out of 5
Rockport Inn And Suites
183 Main Street, Rockport, MA

Reviews

8.6

Excellent

Rating 10 - Excellent. 537 out of 1017 reviews" "
Rating 8 - Good. 287 out of 1017 reviews" "
Rating 6 - Okay. 118 out of 1017 reviews" "
Rating 4 - Poor. 49 out of 1017 reviews" "
Rating 2 - Terrible. 26 out of 1017 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Donald

Decent accomodation and service
Stayed 3 nights in Apr 2024

10/10 Excellent

Mary

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean room, lovely lobby, friendly staff. Also nice to have both a mini fridge & microwave (hasnt been the case on a few hotels).
Stayed 2 nights in Apr 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Eline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to beaches. Free breakfast before startof dayand staff very friendly
Stayed 1 night in Apr 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Christiana, Bixby

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the decor here- we could tell we’re on the coast. This place has SO many rooms and there’s options for outside rooms access or there’s the indoor ones. There is an indoor heated pool. Our guest room wasn’t made up but the receptionist immediately apologized and provided an alternate room.
Stayed 1 night in Apr 2024

10/10 Excellent

Moira

Traveled with partner, Traveled with pets
Dog friendly, great place with nice amenities.
Stayed 1 night in Apr 2024

8/10 Good

Olivia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tracy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean! Friendly staff!
Stayed 3 nights in Apr 2024

10/10 Excellent

Cecil

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property! Very quiet and family friendly. Great pool! Would definitely stay again!
Stayed 1 night in Apr 2024

6/10 Okay

Cynthia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff, room, cleanliness, continental breakfast were all good. Nothing outstanding, just okay
Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with family and really enjoyed it. Great location and the staff was very friendly. We enjoyed the breakfast even if there wasn’t a large selection of hot food there was plenty of great options and staff was very diligent at keeping everything stocked. We enjoyed the pool as well.
Stayed 3 nights in Apr 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is top rate and location to the harbor can't be beat.
Stayed 2 nights in Apr 2024

10/10 Excellent

Katherine

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were quiet and the beds very comfortable. Breakfast was an adequate continental meal. We were only disappointed that the outdoor fire pit couldn’t be lit in cooler weather.
Stayed 3 nights in Apr 2024

10/10 Excellent

Evelyn, Somerville

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely lobby area with a cozy fireplace. Free breakfast including a cute dining area. Our room was very clean and comfortable. Staff was very friendly and helpful. Would stay again!
Stayed 1 night in Apr 2024

6/10 Okay

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property didn’t resemble like the picture at all, just the pool. They didn’t clean the room unless you ask for it. The breakfast wasn’t really taken care of. I couldn’t find the gym advertised on the website of Expedia. The room was dark. The sign on the outside was broken off for two days it was off the post.
Stayed 2 nights in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

THANH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast. I'm satisfied with my stay.
Stayed 2 nights in Apr 2024

6/10 Okay

Joanna

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not attached to the main building. This was ok, however, it required going outside in cooler weather to access the pool, which had no towels (had to go back to the room to get some). Pictures also indicate there was a hot tub which is not there. There was dust in the bathroom fan vent but otherwise clean. It was a nice quiet location and convenient. Easy access to both Rockport downtown and Gloucester beach areas. Staff was friendly.
Stayed 2 nights in Apr 2024

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 3 nights in Apr 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tracy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our group of 20 had an enjoyable stay at this property. My family of four will definitely be back. The highlight was the pool for our group of 13 kids. They stayed til close every night! It was a short outdoor walk from our room and I think running in swimsuits in the snow made it exciting for them. (I’d advise requesting a room in the connected part if that bothers you- our kids thought it was fun.) The pool room is massive and the parents enjoyed hanging out together while the kids swam. My room was pretty soundproof. I slept well. The hotel is clean. Breakfast is a little more than the usual continental, with bagels and English muffins in addition to packaged baked goods. The location is excellent. It’s a 30 minute drive to Salem, a ten minute drive to Gloucester and a couple mins to Bearskin Neck. My only critique is about towels. With teen girls swimming every day, we went through lots of towels. I had to go to the desk every day to get pool towels and room towels, and return or bag up our used towels each morning because there was no housekeeping service on at least one of the days we were there. I don’t care if my bed is made, but I do like the trash taken out and towels replaced. I would stay again and I offer grace because it’s understandable to be short staffed in the off season. It was a minor inconvenience during an overall nice trip- not a dealbreaker for me. Staff was friendly and accommodating. I hope this inn is around for years to come! We’ll be back!
Stayed 4 nights in Apr 2024

8/10 Good

Anthony

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Nice hotel with friendly staff and updated facilities. Breakfast was ordinary.
Stayed 1 night in Apr 2024

10/10 Excellent

Madolynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, convenient and clean!
Stayed 1 night in Apr 2024

10/10 Excellent

priti

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice experience staying here. Clean and quiet property.
Stayed 1 night in Apr 2024

8/10 Good

Kazunori, Ridgewood

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Charles, Dorchester

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met our expectation
Stayed 2 nights in Mar 2024

10/10 Excellent

Dominic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this spot
Stayed 1 night in Mar 2024

10/10 Excellent

Virginia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value and close to the Shalin Liu Performance Center.
Stayed 1 night in Mar 2024

8/10 Good

Michael

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, continental breakfast , clean accommodations
Stayed 3 nights in Mar 2024

10/10 Excellent

Lyla-Jean, Pittsfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though it was on a main road, it was set back enough to be quiet. Ample parking, nice continental breakfast, excellent coffee. Rooms clean and very comfortable. The only draw back was that the ice maching wasn't convenient, we were several buildings away from the main office/pool area where the ice machine was, in order for us to get ice we had to drive there. That was the only off thing. Loved this place and would definitely would return.
Stayed 3 nights in Mar 2024

8/10 Good

Alice

Liked: Staff & service
convenient location
Stayed 1 night in Mar 2024

10/10 Excellent

Monica

Business traveler
Liked: Cleanliness, property conditions & facilities
Have a work thing so stayed there for a few nights. All good
Stayed 3 nights in Mar 2024

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The room was clean, and the beds were very comfortable. The bathroom had several towels, and the shower was great.
Stayed 1 night in Mar 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The indoor pool and close shopping made it a nice getaway in early spring.
Stayed 1 night in Mar 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

quinton matthew.

Traveled with partner
Disliked: Amenities
Location was convenient. Sheets and pillows were not to our liking. The room itself was not the same as the one viewed on the website. I would have to be hard pressed to book here again.
Stayed 1 night in Mar 2024

6/10 Okay

Angelene

Stayed 1 night in Mar 2024

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

David

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The pool
Stayed 1 night in Mar 2024

10/10 Excellent

Joan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place clean the oool was amazing deft will be back
Stayed 1 night in Mar 2024

10/10 Excellent

Monica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect for my work away from home.
Stayed 3 nights in Mar 2024

10/10 Excellent

Taylor

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, quiet, dog friendly and with an indoor pool. Perfect.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert P

Stayed 1 night in Mar 2024

8/10 Good

Johan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I visit this place M-W and it was quiet, breakfast was good served every day 7-10 am coffee all day, pool clean and warm room was okay towels were clean but they look old bed was very comfortable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Johannah

Liked: Cleanliness, staff & service, property conditions & facilities
Cute clean little spot with a lovely heated pool
Stayed 2 nights in Feb 2024

10/10 Excellent

Rachel, Newbury

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool!! Open 7am to 10pm - clean and perfect temperature (for our March 1st stay).
Stayed 1 night in Mar 2024