Rockford Vacations

"All good!"

"Rooms are in major need of a renovation. Bathroom was falling apart sheets were ripped and stained. When I took a shower in the morning, the body wash is empty. There was two bottles of conditioner instead of a bottle of shampoo and conditioner. The ice bucket was filthy. I told the front desk about the issues and nothing was done about it. I had to call back for them to actually take care of it. There’s no communication for breakfast time changing when we originally got there they said...

"Apparently the fridge in the room wasn’t working because in the morning the food we had put in there was spoiled. I attempted to contact on 3 separate occasions explaining the issue. Two times the manager wasn’t in and I was told to call back (mind you, the manager should have called me back, not expect me to call). The third time I was placed on hold for the manager for FIFTEEN minutes, and then the call was ended. I am done wasting my time trying to call again to get some sort of compensation...

"Only one night. Everything was in good condition bc except no hot tub. Good breakfast. Nice staff. Convenient location."

"We did not see vents in bathrooms . They are necessary for moisture and odor."

"We were in area for three days exploring. Awesome facility. Great staff! Restaurant staff were exceptional. Friendly, timely and professional. Breakfast area and food were outstanding. Spacious room with balcony and beautiful bathroom. Nice size pool and hot tub. Location was perfect. Outside Spokane traffic but close enough. Airport is a short distance. Lots of great shopping. Will stay again."