Double Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board
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Reviews of Howard Johnson by Wyndham Norco

2.5 out of 5
Howard Johnson by Wyndham Norco
1695 Hamner Ave, Norco, CA

Reviews

7.2

Good

Rating 10 - Excellent. 255 out of 870 reviews" "
Rating 8 - Good. 246 out of 870 reviews" "
Rating 6 - Okay. 180 out of 870 reviews" "
Rating 4 - Poor. 100 out of 870 reviews" "
Rating 2 - Terrible. 89 out of 870 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and quiet.
Stayed 1 night in Apr 2024

6/10 Okay

Dorothy

Traveled with family
Didn’t like the bathroom sink was clogged, also there s/b 2 chairs when 2 people are sharing the room…
Stayed 4 nights in Apr 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our little 24 hr. Getaway for the day/night. Howard Johnson by Wyndham on Hammner was a great experience. The staff was very nice. There customer service was excellent. I had a slight issue with the t.v. I called the front desk and he was very helpful and guided me to fix it. I asked for an extra towel and it was given to me without a problem. Our only disappointment was the pool. It was really dirty and full of little dead bugs like gnats. The jacuzzi was the star. It was nice and hot and the jets worked amazingly well. We were in it for a little over an hour and a half. It really relaxed us. Afterwards we went to our room and showered got into our pajamas. Cooked some dinner in the microwave and we enjoyed a good movie before bed. If you are looking for a little 24 hr. Getaway at a decent price for 2 very comfortable double beds with 3 fluffy pullows each. I suggest the Howard Johnson by Wyndham in Norco Ca. On Hammner.
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Traveled with partner
The bed was really comfortable.
Stayed 1 night in Apr 2024

4/10 Poor

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 1 night in Apr 2024

8/10 Good

Danny

Stayed 1 night in Mar 2024

4/10 Poor

James

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
Cable was awful, kept glitching out and losing connection. Hot tub was not warmed up, just as cold as the pool. Rooms were clean enough but toilet barely flushed and some things were just dingey. They also came in to clean our room day of check out at 8am even though check out wasn’t until 10/11 and we had not checked out.
Stayed 2 nights in Mar 2024

4/10 Poor

Teresa

Liked: Staff & service
Disliked: Property conditions & facilities
Why would Wyndham put their name on this property? Guess the club music pounding throughout the night, shaking the building was not the property’s fault but the “breakfast” is terrible and no way should have paid $184 for the night.
Stayed 1 night in Mar 2024

2/10 Terrible

Jesse

Disliked: Cleanliness, staff & service, property conditions & facilities
Paid for a King and I got 2 queens. TV did not work properly and iron board was broken
Stayed 1 night in Mar 2024

2/10 Terrible

Oscar

Disliked: Cleanliness, staff & service
I didn't even get to check in Israel at the front office said I had to cancel unless I paid cash again
Stayed 1 night in Mar 2024
Response from smit on 2024/3/22
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Norco. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Here at Howard Johnson, we continuously strive to meet your needs and expectations.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely, Smit PatelGeneral Manager Howard Johnson Norco howardjohnson1695@gmail.com 951-278-8886

6/10 Okay

Rico

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There are people living there making it pretty run down. Wasn't much for a breakfast either. Rooms were clean.
Stayed 2 nights in Feb 2024

4/10 Poor

Melinda

Traveled with family
Disliked: Cleanliness, staff & service
The front desk wasn't helpful with information. The key cards had to be reactivated twice during a 3 day stay. Housekeeping brought towels only. The bathroom wasn't cleaned, the carpet wasn't vacuumed and the bed wasn't made during my stay.
Stayed 3 nights in Feb 2024
Response from smit on 2024/3/22
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Norco. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Here at Howard Johnson, we continuously strive to meet your needs and expectations.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely, Smit PatelGeneral Manager Howard Johnson Norco howardjohnson1695@gmail.com 951-278-8886

4/10 Poor

nathan

Traveled with family and small children
Disliked: Cleanliness, amenities
If you don’t Olán in staying inside all day it might be ok, old furniture, no stopper for bath tube, spider, limited towels and blankets even with kids, breakfast also extremely small, only hot option was toast.
Stayed 2 nights in Feb 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Smit on 2024/3/22
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, Smit PatelGeneral Manager Howard Johnson Norco howardjohnson1695@gmail.com 951-278-8886

8/10 Good

Henry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding area is quiet and there are some fast food places nearby
Stayed 1 night in Feb 2024
Response from smit on 2024/3/22
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, Smit PatelGeneral Manager Howard Johnson Norco howardjohnson1695@gmail.com 951-278-8886

8/10 Good

Susan, Skokie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice owners!
The owners and their family of this hotel are absolutely wonderful. I felt very safe here as a solo traveler. The downside of this hotel is at. It’s right by a very busy highway and the beds are very old so I did not sleep well while there.
Stayed 5 nights in Jan 2024
Response from smit on 2024/3/22
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, Smit PatelGeneral Manager Howard Johnson Norco howardjohnson1695@gmail.com 951-278-8886

10/10 Excellent

judith

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was quiet and the staff was pleasant. The hotel needs some upgrades especially on the stairs leading up to the rooms on the second floor. The bathroom needs some extra scrub especially around the toilet and bathroom.
Stayed 1 night in Jan 2024
Response from smit on 2024/3/22
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, Smit PatelGeneral Manager Howard Johnson Norco howardjohnson1695@gmail.com 951-278-8886

4/10 Poor

Sandra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Multiple cracked paint locations. TV didn’t work. Hair dryer wouldn’t stay in its cradle. Room lamp wouldn’t turn on. Room needed major upgrading.
Stayed 1 night in Jan 2024
Response from smit on 2024/3/22
Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Norco. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Here at Howard Johnson, we continuously strive to meet your needs and expectations.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely, Smit PatelGeneral Manager Howard Johnson Norco howardjohnson1695@gmail.com 951-278-8886

6/10 Okay

Renzo

Liked: Cleanliness
Disliked: Staff & service
Hotel was fine. The staff wasnt very welcoming and everytime we went to the lobby there was a sign that they would return in 15 minutes. They should have a return time. 15 minutes from when?
Stayed 1 night in Jan 2024

4/10 Poor

Hugo, SAN DIEGO

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This a MOTEL, not a hotel. It’s literally right by the freeway, smelly and just what a MOTEL would be like
Stayed 1 night in Jan 2024

6/10 Okay

Rogelio

Stayed 2 nights in Jan 2024

6/10 Okay

ramiro

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Mark

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Typical family owned business means trying to upgrade and repair themselves shows as non professional with appearance of dirty.
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Stan

Disliked: Property conditions & facilities
The property needs to be updated It’s old The are newer nicer places close by I would not stay here again
Stayed 1 night in Dec 2023

6/10 Okay

Claudia

Traveled with family
Mini holiday vacay
Good service, clean and staff was friendly, house keeping was nice and attentive. The only Down side it was too noisy outside you can hear the freeway and the breakfast was just ok not much to choose from just a grab and go.
Stayed 1 night in Dec 2023

10/10 Excellent

Katherine

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Josue

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Luz

8/10 Good

Nader

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Don

Business traveler
Liked: Cleanliness, staff & service
Would stay again
Stayed 3 nights in Nov 2023

4/10 Poor

Lindsay

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were wires hanging from the ceiling where the smoke detectors was supposed to be. I alerted the front desk and was told a manager would come by my room…no one did.
Stayed 4 nights in Nov 2023

6/10 Okay

Annette

Traveled with group
Disliked: Amenities
The continental breakfast was OK. The muffins were brick hard no knives. There was what looked like ketsup sqirted on the ceiling in the room.
Stayed 1 night in Dec 2023

6/10 Okay

Celeste

Stayed 2 nights in Nov 2023

6/10 Okay

Margaret

Traveled with partner
Liked: Cleanliness, staff & service
Clean. Friendly staff
Stayed 4 nights in Nov 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very welcoming and friendly and the breakfast buffet was surprisingly good. I loved how quiet and comfortable the hotel was. The rooms were big and the bed was comfortable. I would definitely stay again if I were staying in the Oceanside or Carlsbad area.
Stayed 1 night in Nov 2023

4/10 Poor

Stephanie

Stayed 3 nights in Aug 2023

10/10 Excellent

Carly

Traveled with partner
Liked: Cleanliness, staff & service
We intentionally chose this hotel because of it's proximity to family. It was affordable and pleasant for our quick little trip.
Stayed 4 nights in Nov 2023

4/10 Poor

Nat

Traveled with family
Disliked: Amenities, property conditions & facilities
Room had roaches, unit somehow dirty. Speeding cars late at night and the sound of what it look like gun shots at 1am.
Stayed 1 night in Nov 2023

6/10 Okay

Ronald E

Liked: Staff & service
Disliked: Property conditions & facilities
The old adage. You get what you pay for, Very noisy right next to the freeway, second floor is right at freeway level. Room and bathroom could be cleaner with a little effort. No continental breakfast as listed, only coffee and hot water. The staff was very helpful. As I was coming from out of the country. I had amazon items sent there, items I can not get in my country. Hey stored them until I arrived
Stayed 2 nights in Oct 2023

2/10 Terrible

Fernando

Stayed 2 nights in Sep 2023

2/10 Terrible

PATRICIA

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I went to lobby at 8:30 For breakfast as it is included They were out of milk for cereal Ask the person in front desk His reply was we rsn out of milk and we have no more
Stayed 1 night in Oct 2023

10/10 Excellent

Noe

Stayed 1 night in Oct 2023

4/10 Poor

Rebekah

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Howard Johnson’s room
I was not happy with Howard Johnson. The room had a lot of broken things, but it needs a lot of work. I will say it was clean, but that is all.
Stayed 1 night in Oct 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice hotel, always stay here when ion Norco
Stayed 1 night in Oct 2023

8/10 Good

Katherine

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2023