Indoor pool, outdoor pool
Check availability

Reviews of Hyatt Place Long Island East End

3 out of 5
Hyatt Place Long Island East End
451 East Main Street, Riverhead, NY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1003 reviews" "
Rating 8 - Good. 242 out of 1003 reviews" "
Rating 6 - Okay. 61 out of 1003 reviews" "
Rating 4 - Poor. 33 out of 1003 reviews" "
Rating 2 - Terrible. 14 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Loved
Stayed 1 night in Apr 2024

10/10 Excellent

Edwin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk very good attitude and attention
Stayed 1 night in Apr 2024
Response from Management on 2024/4/30
Dear Edwin,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful time. Appreciate your kind words. Look forward serving you soon again at Hyatt Place Long Island East End.

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the water, friendly staff. Nice room
Stayed 1 night in Apr 2024
Response from Management on 2024/4/30
Dear Brian,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful time. Appreciate your kind words. We look forward serving you soon again at Hyatt Place Long Island East End.

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, staff & service
did not like the parking situation. Did not like that they have a bar but no real bartender.
Stayed 2 nights in Apr 2024
Response from Management on 2024/4/30
Dear Frank,Thank you for staying with us and sharing your experience. We apologize for the inconveniences caused during your stay. Due to space limitation on the property we do have our extra complementary parking across the street. It is our hope that you will give us another opportunity to serve you.

10/10 Excellent

Laryssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, delicious breakfast, spacious comfortable rooms with a great view!
Stayed 1 night in Feb 2024
Response from Management on 2024/4/30
Dear Laryssa,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful time. Appreciate your kind words. We look forward serving you soon again at Hyatt Place Long Island East End.

8/10 Good

Matt

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good property, especially for the value. Room was big, clean and location is convenient. It can be a little noisy if there's an event going on and parking requires using the lot across the street. Bathrooms within the rooms are a little dated.
Stayed 1 night in Mar 2024
Response from Management on 2024/4/2
Dear matt,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Apologize for any inconvenience caused during your stay. We are working on improving our parking space and your comments will be shared with management. Look forward serving you soon again.

10/10 Excellent

Preethi K, Roslyn

Stayed 1 night in Mar 2024
Response from Management on 2024/3/30
Dear Preethi,Thank you for staying with us and sharing your experience. we are delighted to hear you had a wonderful time. Look forward serving you soon again.

10/10 Excellent

John

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Convenient
Stayed 1 night in Mar 2024
Response from Management on 2024/3/26
Dear John,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words and look forward serving you soon again.

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in the heart of the town. You can walk to almost everything. I love especially the restaurants.
Stayed 1 night in Mar 2024
Response from Management on 2024/3/12
Dear Christine,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words. We look forward serving you soon again at Hyatt Place Long Island East End.

8/10 Good

Yashoda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and amenities
Stayed 1 night in Mar 2024
Response from Management on 2024/3/12
Dear Yashoda,Thank you for staying with us and sharing your experience. We are delighted to hear you had a great stay. We look forward serving you soon again at Hyatt Place Long Island East End.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and modern. The staff went out of there way to make you feel welcomed. The breakfast was fresh and well staffed
Stayed 1 night in Mar 2024
Response from Management on 2024/3/12
Dear Michael,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words and they will be shared with entire team. We look forward serving you soon again at Hyatt Place Long Island East End.

10/10 Excellent

Josephine, Kew Gardens

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is absolutely professional and warm. The breakfast-two thumbs up! I hope they add room service. Overall, will definitely go back.
Stayed 1 night in Mar 2024
Response from Management on 2024/3/5
Dear Josephine,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words and look forward serving you soon again.

10/10 Excellent

Jinjun

Stayed 1 night in Feb 2024
Response from Management on 2024/3/26
Dear Jinjun,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Look forward serving you soon again.

10/10 Excellent

joann

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay
Stayed 1 night in Feb 2024
Response from Management on 2024/2/29
Dear Joann,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Look forward serving you soon again. Thank you.

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on 2024/2/29
Dear Kris,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Look forward serving you soon again. Thank you.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on 2024/2/29
Dear Dennis,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Look forward serving you soon again. Thank you.

10/10 Excellent

Eric

Liked: Staff & service, property conditions & facilities
Very clean
Stayed 1 night in Feb 2024
Response from Management on 2024/2/17
Dear Eric,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Look forward serving you soon again.

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was fine
Stayed 2 nights in Feb 2024
Response from Management on 2024/2/17
Dear Christie,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Look forward serving you soon again.

10/10 Excellent

SHAWN KEITH

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Management on 2024/2/13
Dear Shawn Keith,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful time. Look forward serving you soon again at Hyatt Place Long Island East End.

10/10 Excellent

Karol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for the hospitality.
Response from Management on 2024/2/8
Dear Karol,Thank you for staying with us and sharing your experience. We are delighted to hear you ha d a wonderful stay. Appreciate your kind words. Look forward serving you soon again.

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on 2024/2/1
Dear Fatih,Thank you for staying with us and sharing your experience. We are delighted to hear you had wonderful stay. Look forward serving you soon again at Hyatt Place Long Island East End.

10/10 Excellent

eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Management on 2024/1/31
Dear Eileen,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your feedback and look forward serving you soon again at Hyatt Place Long Island East End.

10/10 Excellent

Joseph

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable rate and great facility
Stayed 2 nights in Jan 2024
Response from Management on 2024/1/31
Dear Joseph,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your feedback and look forward serving you soon again at Hyatt Place Long Island East End.

10/10 Excellent

Agata, Bronx

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on 2024/1/31
Dear Agata,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your feedback and look forward serving you soon again at Hyatt Place Long Island East End.

10/10 Excellent

Alexa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on 2024/2/1
Dear Alexa,Thank you for staying with us and sharing your experience. We are delighted to hear you had wonderful stay. Look forward serving you soon again at Hyatt Place Long Island East End.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
We were attending a funeral in Quogue and this property came up as being close. The price was right and I booked 3 room. We were all very satisfied with the rooms, the front desk, and the breakfast was great. We needed to depart early so the great big breakfast was SO convenient. Thank you Hyatt.
Stayed 1 night in Jan 2024
Response from Management on 2024/1/31
Dear Susan,Thank you for staying with us and sharing your experience. We are delighted to hear you had a comfortable stay. Appreciate your kind words and look forward serving you again at Hyatt Place Long Island East End.

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on 2024/1/31
Dear Jenna,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your feedback and look forward serving you soon again at Hyatt Place Long Island East End.

10/10 Excellent

Mary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really nice and clean. It was right next to the aquarium which is why we chose it and the restaurant next door was great too! The hotel has a complimentary breakfast which was good for my hungry kids! Would stay again!
Stayed 1 night in Jan 2024
Response from Management on 2024/1/10
Dear Mary,Thank you for staying with us and sharing your experience. We are delighted to hear you and your family had a wonderful time. Appreciate your kind words and look forward serving you soon again at Hyatt Place Long Island East End. Thank you.

10/10 Excellent

Aasra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023
Response from Management on 2024/1/10
Dear Asra,Thank you for staying with us and sharing your experience. We are happy that we could make your stay comfortable. Look forward serving you during your next stay.

10/10 Excellent

Paul

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The consierge was excellent. The room was immaculate, including a sectional and a swivel TV. I had a concern about my work truck (tools etc.) being exposed to anyone walking by and this was immediately addressed. We ordered from Cuchina 25 three nights in a row. This place is excellent, and deliver to your room. Highly recommended.
Stayed 1 night in Dec 2023
Response from Management on 2024/1/4
Dear Paul,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words and look forward serving you soon again at Hyatt Place Long Island East.

10/10 Excellent

CAMILLE, HICKSVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
THE PROPERTY SEEMED FINE. ITS WINTER, SO I DON'T PAY ATTENTION THE OUTSIDE PROPERTY TOO MUCH.
Stayed 4 nights in Dec 2023
Response from Management on 2024/1/4
Dear Camille,Thank you for staying with us and sharing your experience. We are happy to hear you had a wonderful stay. Appreciate your kind words and look forward serving you again. Thank you.

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best in Riverhead!
The room was fresh and clean. The breakfast provided everything to accommodate our varied preferences. The housekeeping staff were friendly and efficient. In fact, all staff were welcoming. The common areas were very well kept showing pride in maintaining a high class establishment. We had a wonderful stay with our grandchildren.
Stayed 6 nights in Dec 2023
Response from Management on 2023/12/31
Dear Steven,Thank you for staying with us and sharing your experience with entire Expedia community. We are delighted to hear you and your grand children had a wonderful time. Appreciate your kind words and they will be shared with entire team. Look forward serving you soon again at Hyatt Place Long island East End.

10/10 Excellent

christine

Stayed 1 night in Dec 2023
Response from Management on 2023/12/31
Dear Christine,Thank you for staying with us and sharing your experience. we are delighted to hear you had a wonderful time. Look forward serving you soon again at Hyatt Place Long Island East End.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Management on 2023/12/31
Dear guest,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful time. Look forward serving you soon again at Hyatt Place Long Island East End.

2/10 Terrible

Jenee

Disliked: Amenities
I was double charged for my stay. No one could reverse it. Took a lot of time out of my day to correct this. Extremely frustrated
Stayed 1 night in Dec 2023

10/10 Excellent

Shelley, Garland

Liked: Cleanliness, staff & service, property conditions & facilities
I visited during the off season for the area, so most of the outdoor seating and amenities had been dismantled already. But the hotel is nice, especially for the rate that I paid. And the staff were absolutely lovely - friendly, attentive, professional. The only disappointment was that their “restaurant” is not really a restaurant. It’s a free buffet breakfast that you serve yourself, a typical hotel breakfast buffet area. They are real restaurants very close by, but most in that area don’t open until noon.
Stayed 1 night in Dec 2023
Response from Management on 2023/12/11
Dear Shelley,Thank you or staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words and look forward serving you soon again.

10/10 Excellent

gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management on 2023/12/11
Dear Gail,Thank you for staying with us and sharing our experience. We are delighted to hear you had a wonderful stay.We look forward to being of service to you in the near future.

10/10 Excellent

Roger

Stayed 2 nights in Sep 2023
Response from Management on 2023/12/31
Dear Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful time. Look forward serving you soon again at Hyatt Place Long Island East End.

6/10 Okay

Rebecca

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Management on 2023/12/11
Dear Rebecca,Thank you for staying with us and sharing our experience. Your feedback is important o us to keep improving our property. Apologize for any inconvenience caused and look forward serving you again.

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean polite and friendly....
Stayed 1 night in Dec 2023
Response from Management on 2023/12/5
Dear Anna,Thank you for staying with us and sharing our experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words and look forward serving you soon again.

10/10 Excellent

Heather

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the waterfront. Very clean and convenient to dining, shopping, and The Hamptons.
Stayed 2 nights in Nov 2023
Response from Management on 2023/12/5
Dear Heather,Thank you for staying with us and sharing our experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words and look forward serving you soon again.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management on 2023/12/5
Dear Cheryl,Thank you for staying with us and sharing our experience. We are delighted to hear you had a wonderful stay. Look forward serving you soon again.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, newer hotel that was relatively inexpensive and close to the Westhampton venue we needed to be at…
Stayed 1 night in Dec 2023
Response from Management on 2023/12/5
Dear William,Thank you for staying with us and sharing our experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words and look forward serving you soon again.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and comfortable. Breakfast had lots of options. A little pricey but overall no complaints.
Stayed 2 nights in Nov 2023
Response from Management on 2023/12/5
Dear Alexandra,Thank you for staying with us and sharing our experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words and look forward serving you soon again.

10/10 Excellent

diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice rooms. Great restaurants around. Very friendly and helpful staff. We had a pleasant stay.
Stayed 1 night in Nov 2023
Response from Management on 2023/11/26
Dear Diana,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words and look forward serving you soon again. Thank you.

10/10 Excellent

Walter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great staff great location.
Stayed 1 night in Nov 2023
Response from Management on 2023/11/26
Dear Walter,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful stay. Appreciate your kind words and look forward serving you soon again. Thank you.

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had someone in the room next to ours come in with a crying baby. When I asked the front desk if we could move rooms, they were incredibly cooperative and helpful. The free breakfast was fantastic as well, better than a lot of hotels I've been to.
Stayed 1 night in Nov 2023
Response from Management on 2023/11/21
Dear Jessica,Thank you for staying with us and sharing our experience. We are that we could make your stay a comfortable one by changing the room and you had a great stay. Appreciate your kind words. Look forward serving you soon again.

10/10 Excellent

Boris Katerina

Stayed 4 nights in Nov 2023
Response from Management on 2023/12/11
Dear Katerina Boris,Thank you for staying with us and sharing our experience. We are delighted to hear you had a wonderful stay.We look forward to being of service to you in the near future.

10/10 Excellent

Seung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Management on 2023/11/17
Dear Seung,Thank you for staying with us and sharing your experience. We are delighted to hear you had a wonderful day. Look forward serving you soon again.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Wedding, was loud and disruptive
Stayed 1 night in Nov 2023
Response from Management on 2023/11/14
Dear guest,Thank you for staying with us and sharing your experience. We apologize your experience was less than satisfying. We request our guests to be considerate and and try to maintain quite hours during the night. It is our hope that you will give us another opportunity to serve you.