Find hotels in Richmond from NT$2,928

"If you want a wonderful team and a beautiful location with access to good restaurants, the beach, and sub-30 minutes into Kingstown, this is your place. They were friendly and helpful. The breakfast was delicious. Can't wait to return again."

"Staff were great but the hotel was ‘tired’. It could do with an upgrade"

"Customer service is exceptional. Had a fabulous stay."

"AC work great. Spa was great, had an excellent pedicure "

"Overall, this is a beautiful resort with some highs and a few frustrating downsides. I’d rate it an 8/10. The property itself is stunning, and the beach is absolutely beautiful. The food was honestly a standout—10/10 across the board. The complimentary water sports during the day were also a great perk, and there was rarely much of a wait for those. That said, the room could have been cleaner, and the mini fridge isn’t restocked unless you specifically ask, which felt like something that should be automatic. Service overall was mixed—some staff were excellent, but others weren’t very friendly and didn’t seem too welcoming. One big thing: I would not recommend getting a butler. It really didn’t add much value and was actually a bit inconvenient at times. The only real benefit was helping secure beach or pool chairs, which are otherwise very hard to get. If you skip the butler, I’d suggest renting a cabana instead—the service there was better anyway. The boat transfer to the hotel was nice and scenic, but not necessarily faster than taking a cab, especially since there was still a wait. Be prepared for “island time”—service can be slow, whether it’s waiting for food at restaurants or getting assistance from staff. Also, the crowd tends to be older (50s–60s), and things quiet down pretty early, so don’t expect much nightlife after 11pm. The weather was a mix of sun and quick rain showers, but it didn’t take away from the experience since it usually cleared up fast. "

"Great hotel and very welcoming staff!"

"The night before I left I thought it was strange that the boy that worked at the front desk was upstairs near my room. We spoke for a bit while he was walking back down stairs. I noticed my room door was open and the lights were on but I dismissed it. It’s not until I was packing my bags did I realize ALMOST HALF MY PLUMS that was in my personal fridge was gone. I really enjoyed my time but I can’t get over the fact that staff went in my room and stole my fruit that I picked and planned on bring back to the states for someone. I had a full bag, you guys left me with less than half. Thank you."

"Clean and lively room. All staff friendly and helpful. Breakfast was okay, not fabulous but we left ready for our onward travel."

"It was awful"