Hello Shilai, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN RICHMOND IN. It’s great to see you enjoyed your stay, resulting in a 10/10 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee RediResponse Specialist

Dear Guest Thank you for taking the time to review our hotel. We really appreciate the feedback. We do have great beds I'm so pleased we were able to give you a comfortable stay. We look forward to seeing you again on future visits. Kind Regards Julie Wisecup, GM Red Roof Richmond

Dear Ankit,Thank you for telling us about your recent visit at RED ROOF INN RICHMOND IN. I was happy to read that our value-based room met your expectations. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Dear CS,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Richmond IN. We sincerely appreciate your comments, as it is nice to see that you were pleased with our hotels rooms, our location and our affordable rates. Thank you for sharing, I hope you will give us the opportunity to better serve you at Red Roof Inn the next time your travel plans require lodging.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Jean-Francois,Thank you for taking the time to tell us about your experience at the Red Roof Inn Richmond, IN. We are delighted to see that our hotel met your expectations, prompting your 5/5 score. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. We appreciate your business and we hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Sue, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Richmond, IN and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF INN RICHMOND IN. Spencer, I am happy to hear that you found our checking-in process and parking to be easy. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Spencer, and can't wait to see you back at Red Roof soon, where we can continue to offer you great stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear James,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF INN RICHMOND IN. I'm so glad we earned your 5/5 score. However, we do want to apologize for any inconvenience caused while you were going in and out of the motel. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Hello Robbie,Thank you for taking the time to complete our guest survey. We appreciate your perfect score of 5/5 and comments regarding your recent stay at the Red Roof Inn Richmond, IN. It's wonderful to hear that you did not judge the book by it's cover and gave us the opportunity to provide you with a hospitable service. Red Roof feels good to see your highlights of how pleased you were with our cleanliness, great staff, and convenient location. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Dear Yandy,Thank you for taking the time to tell us about your experience at the RED ROOF INN LAREDO. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Dear Frederick, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN RICHMOND IN regarding the price. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Hello Aimee, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN RICHMOND IN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Madison,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN RICHMOND IN. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding our friendly staff, really nice rooms and all the positives that you highlighted. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay.We hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Madison,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Richmond IN and the cleanliness of the room plus the decor meeting your expectations, however, it seems you were displeased with the number of pillows in your room and their comfortability. This is regrettable to hear. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Dear Nicholas, We at the RED ROOF INN RICHMOND IN appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

Dear Cameron,I appreciate you sharing your feedback following your stay at the RED ROOF INN RICHMOND IN. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the lack of cleanliness of the location and the other issues highlighted which hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Red Roof Management

Hello Casey, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN RICHMOND IN and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Clayton, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN RICHMOND IN and I are disappointed to see your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Clayton, Thank you for taking the time to tell us about your experience at the RED ROOF INN RICHMOND IN. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issue highlighted with the rooms along with the other issues mentioned. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Thank you for your review, Troy. It's great to hear that your experience wasn't bad and we earned your 4/5 rating. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.Thank you for choosing Red Roof Inn Richmond, IN. We hope to see you again soon.Sincerely,Devorine Red Roof Management RediResponse Specialist

Dear Joylyn,I appreciate you sharing your feedback following your stay at the RED ROOF INN RICHMOND IN. I was saddened to read that your stay fell short of your expectations due to the insects you reported, inattentiveness of the staff, unclean state of the room and loud noises. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. We are grateful to know that you had made the staff aware of the issue.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, we do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely, Red Roof Management

Hi Troy!Thank you so much for taking the time write to us about your visit to our Red Roof Inn Richmond, IN property. I am delighted to hear that our staff was awesome and very accommodating to the needs of our guests. Let me humbly apologize for the impact the toilet not being able to flush and the inground pool that is being worked on had on your overall experience. Please know that Red Roof values your feedback and your concerns will be shared with the team in an effort to address them as we strive to continuously improve the quality of our services. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Thank you for your honest feedback, Ryan. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the bathroom shower very dirty, the accommodations was dirty amongst other things. Please accept our apologies for how these issues impacted your experience with us. I am happy though that you found the bed comfy. Feedback from our Red Roof guests are always welcome and your comments will be taken into consideration in an effort to address your concerns as we strive to continuously improve the quality of our services. Your feedback is very important to us, so thank you for sharing.Thank you for choosing Red Roof Inn Richmond, IN. We hope we have the opportunity to see you again in the future. Very truly yours,Devorine Red Roof ManagementRediResponse Specialist

Hi Mirva,Thank you for your comments. I must apologize for any inconvenience caused as breakfast is not a listed offer and the room was small. Even though we don't serve breakfast we have Snack centers on site. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.Thank you for choosing Red Roof Inn Richmond, IN. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hello Christopher, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN RICHMOND IN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Sydnee,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Richmond, IN. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the cleanliness of the room and that you were faced with safety concerns. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you.We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Joylyn,I appreciate you sharing your feedback following your stay at the Red Roof Inn Richmond, IN. We strive to provide guests with all the comforts of home, so I was saddened to read that your stay fell short of your expectations due to the pests you reported, the interactions with the staff and the uncleanliness of the room. Please know that Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Tianna Red Roof Management RediResponse Specialist

Dear Clayton, Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Richmond, IN. We sincerely appreciate your feedback and are happy to hear you found your room to be clean and comfortable. However, please allow me to extend my sincerest apologies for the lengthy check in period and the encounter you described to have had with the front desk staff. It is our primary aim to provide you with a five-star experience and it is disheartening to hear that this is not the impression we left with you.Red Roof continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Tianna Red Roof Management RediResponse Specialist

Dear Natalia,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Richmond, IN. It's so rewarding to read that you were pleased with the cleanliness of the room and the friendliness of our staff. However, it was truly disheartening to read that you were not pleased with the cleanliness of the bathroom.Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Mervin,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Richmond, IN. It's great to read that you found our location to be easy accessible however, you mentioned that the upkeep of the hallways was not to your liking. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Hello Brian,Thank you for taking a moment to leave a review. Myself and the staff at the Red Roof Inn Richmond, IN appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof Management RediResponse Specialist

Dear Gabriel,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Richmond, IN. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. It's truly rewarding to read that you were pleased with the hospitality of our staff. Red Roof's goal is to provide comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Tianna Red Roof Management RediResponse Specialist

Dear Gabriel, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Richmond, IN. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you had a hard time getting your deposit back. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Hello Anastasia,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Richmond, IN and I appreciate your 8/10 score following your stay. It would be a pleasure to hear about what took place throughout your stay and how we can improve on our service, so please consider adding comments to your survey in the future. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Sean, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Richmond, IN appreciate your 10/10 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. The staff and I were happy to see Red Roof met your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Hi Brian,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Richmond, IN. Please accept our most sincere apologies for the inconvenience caused by the toilet. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Oniel Red Roof ManagementRediresponse Specialist

Dear Herb,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn. It's great to know that you found our staff friendly/helpful during your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience of our Red Roof. We look forward to seeing you in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Lila, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Richmond, IN and I appreciate your 5/5 score following your stay. Red Roof aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediresponse Specialist

Hello Petronilla,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Richmond, IN and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Fred,Thank you for telling us about your recent visit to RED ROOF INN RICHMOND IN. The situation you described regarding the uncleanliness of your first room and the insects you reported in your second room were disheartening to read. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and our team at Red Roof wish you all the best in your future travels.Sincerely,LintonRed Roof Management RediResponse Specialist

Hello Jody,Thank you for sharing your feedback with us. Our team at the Red Roof Inn Richmond, IN was pleased to see that our prices resulted in your 4/5 score. We strive to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,XaoRed Roof ManagementRediResponse Specialist

Dear Clayton,Thank you for taking the time to tell us about your experience at the Red Roof Inn Richmond, IN. I am glad to read that you were pleased with the room and the staff at check-out, prompting your 10/10 score. However, you mentioned the less then ideal encounter you had at check-in. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialis

Hello Kenneth, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Richmond, IN and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Hi Kristina,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating, following your stay at the Red Roof Inn Richmond, IN. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oniel Red Roof ManagementRediresponse Specialist

Dear Joshua,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Richmond, IN. I am glad to read that you were pleased with that the room had everything you needed and the spaciousness of the bathroom, prompting your 10/10 score. However, you mentioned that the mattress was not to your liking. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist