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"This is a great hotel in a rather run down town. The staff was very helpful in providing us with everything we needed and gave us good recommendations in the town. The hotel is very creative and comfortable in how they used its space. We were very content, including our dog."

"We had great stay at The Black Swan! Very clean, great communication and excellent service. Bonuses - a beautiful lake view with lake access and a fantastic restaurant!"

"Friendly staff"

"Bed was comfortable, breakfast options very good. Intermittent WiFi connections. "

"Very Good; Clean, Quiet Motel, Area has many dining options."

"Great value for families! The welcoming staff, location (Lenox/Pittsfield border), spacious suite, and ample amenities made for a fantastic vacation. No free breakfast but there are several dining options and markets nearby. Gorgeous view of the sunset from the upper floors. There was a note of upcoming renovations so looking forward to what else they have in store. "

"Beautiful inn. Nice staff. Good breakfast. Our room was very nice with a comfortable bed. However there was a bit of a musty odor in the room. Not overpowering, but each time we walked into the room it was noticeable. We spent a couple of hours lounging on the beautiful porch. We will definitely be back to this beautiful inn and town."

"Easy to get to, nice property. Lots of things to do and easy to communicate."

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