Redhorse Osaka Wheel Tours

I booked this trip around six months ago, and at the time I was told that the accommodation would have a staffed reception. Unfortunately, by the time I arrived, this had changed. I stayed for seven days and six nights, and during that time we weren’t given enough bath towels. This meant we had to wash the used ones ourselves, but there wasn’t really enough laundry detergent provided for us to do so properly. When I made the booking, I was also assured that luggage storage would be available after check-out. Sadly, because the place has now moved to a completely contactless system, this service was no longer offered. In the end, we had to pay for external luggage storage instead. If you’re planning to cook during your stay, it’s worth checking in advance whether the kitchen has the basics you need. You may need to ask specifically about things like knives, spatulas, and ladles, as these weren’t fully provided.

One of the most firm mattresses and pillows I have ever slept on

We really enjoyed stay at this hotel. The reception ladies are very friendly and we had some welcome tea and snack which are super delicious. Room is clean, warm and functional. They have everything you need and the bath room is awesome. Location good, close to the train station, subway/bus stations and convenience store.