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Reviews of Country Inn & Suites by Radisson, Red Wing, MN

2.5 out of 5
Country Inn & Suites by Radisson, Red Wing, MN
4275 Hwy 61 West, Red Wing, MN

Reviews

8.6

Excellent

Rating 10 - Excellent. 440 out of 881 reviews" "
Rating 8 - Good. 290 out of 881 reviews" "
Rating 6 - Okay. 88 out of 881 reviews" "
Rating 4 - Poor. 44 out of 881 reviews" "
Rating 2 - Terrible. 19 out of 881 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant smell. Comfortable.
Stayed 1 night in Apr 2024

8/10 Good

Gary

Traveled with partner, Traveled with family
The only thing we were disappointed about our stay was that the pool and hot tub were out of service. Pretty bummed. But the rest of the stay was great!
Stayed 1 night in Apr 2024

2/10 Terrible

Alexis

Disliked: Staff & service
The staff member took a long time to check us in. Had to leave and come back
Stayed 1 night in Apr 2024

10/10 Excellent

Jenell

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, nice pool and hot tub. Staff very friendly and helpful
Stayed 1 night in Apr 2024

8/10 Good

PJ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room very comfortable beds and pillows. Quiet area with an excellent restaurant near property
Stayed 2 nights in Apr 2024

10/10 Excellent

Garret

Stayed 1 night in Apr 2024

10/10 Excellent

Anna G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get in and out. Close enough to any shopping, but far enough out that you’re not trying to fight traffic. Love the quietness!
Stayed 2 nights in Apr 2024

4/10 Poor

Kristin

Traveled with partner
Disliked: Cleanliness
Dirt under center dresser, ladybugs in room, no soap, cold pool, rude breakfast staff worker.
Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

James

Stayed 1 night in Mar 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 1 night in Mar 2024

4/10 Poor

Emma, Albert Lea

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one was at front desk to check us in. We waited several minutes before being helped. Just very outdated and old.
Stayed 1 night in Feb 2024
Response from GM on 2024/2/26
On behalf of all of us here at the Country Inn and Suites, I apologize for your negative experience, I will share your feedback with my staff and we can hope that we grow from this experience and can serve you and others better in the future.

8/10 Good

Ava

Liked: Cleanliness, staff & service, property conditions & facilities
good service, clean and safe.
Stayed 1 night in Feb 2024

8/10 Good

Leanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Feb 2024

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairly good hotel
It was a good hotel. The breakfast was not very good, there wasn’t even eggs.
Stayed 1 night in Jan 2024
Response from GM on 2024/2/9
Thank you for your feedback, and I hope next time you stay with us, we can provide you a better breakfast experience.

6/10 Okay

Ines

Liked: Staff & service
Thin walls so we could hear the neighbors snore; very loud AC unit and fan. Breakfast was very limited
Stayed 1 night in Jan 2024
Response from Manager on 2024/1/23
On behalf of the staff here at The red Wing country Inn and Suites, I apologize for any inconvenience you have experienced while staying with us. Your feedback is important to us and we will use it to improve operations in the future.

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Ann

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpet seemed old and stained. Shower curtain and shower had mold.
Stayed 1 night in Dec 2023

2/10 Terrible

Allen

Stayed 1 night in Dec 2023

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Smokin' Oak right next door is a nice choice for BBQ/pub food. The hot breakfast and cold choices also was convenient and decent.
Stayed 2 nights in Dec 2023

8/10 Good

kimberly, Austin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We felt welcome, extremely friendly staff. Disappointed in breakfast. Breakfast served until 10, but minimal food available when we went down at 9
Stayed 1 night in Dec 2023

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friends adventure
It was great. Enjoyed the hot tub after the Home Free concert at Treasure Island.
Stayed 1 night in Dec 2023

10/10 Excellent

Melissa, Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean nice pool
Stayed 1 night in Dec 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on 2023/12/5
Thank you for taking the time to rate your stay with us. We hope to see you again!

6/10 Okay

Tina

Stayed 1 night in Aug 2023
Response from Stephanie M. Management on 2023/11/15
Thank you Tina for the review! We appreciate the feedback and we hope to see you again in the future!

6/10 Okay

eunice, Jackson

Traveled with family
Liked: Staff & service
The staff was amazing.
Stayed 1 night in Nov 2023
Response from Stephanie M. Management on 2023/11/13
Thank you so much for the review! We appreciate the feedback on our staff and hope the next time you are in the area we see you again.

10/10 Excellent

Thomas

Traveled with partner
Nothing
Stayed 2 nights in Nov 2023
Response from Stephanie M. Management on 2023/11/13
Thomas, thank you for the perfect score rating! We really appreciate the rating and look forward to seeing you again in the future!

10/10 Excellent

Barbara A.

Traveled with partner
Friendly staff.
Stayed 2 nights in Oct 2023
Response from Danika on 2023/10/30
Thank you for your review! We are glad you enjoyed your stay, and we hope to welcome you back again soon.

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 1 night in Oct 2023
Response from Danika on 2023/10/25
Thank you so much for taking the time to review your stay with us. We are thrilled you enjoyed your stay. We look forward to seeing you again soon!

10/10 Excellent

Barry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here before, great eating place up front
Stayed 1 night in Sep 2023
Response from Danika on 2023/10/17
So glad we were able to welcome you back. We appreciate the return business. And we sure do love that we have such a great restaurant as the Smokin' Oak just steps from our front door. Hope to see you again soon.

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Caleb on 2023/10/12
Thank you for your review. Our team strives to provide the best customer experience, and your feedback helps us do just that. Please let us know if you have any comments or suggestions on how we can improve for your next visit.

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. If 10 stars available i would give it a 10
Stayed 1 night in Oct 2023
Response from Caleb on 2023/10/9
Thank you for your review. We are so glad you enjoyed your stay, and we hope to welcome you back again soon.

6/10 Okay

Sally

Tired place needs updating
Good location in a popular tourist area in October. The price was pretty high for what we got. Terrible dark lighting (especially im the bathroom)and burned out lightbulbs. Mostly clean, but could use a good scrubbing.
Stayed 1 night in Sep 2023
Response from Caleb on 2023/10/2
Thank you for your review. We will share your feedback with the team so that we know where we can improve. Some exciting updates are in the works, so stay tuned, and we hope to welcome you back again soon.

8/10 Good

Mitch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Caleb on 2023/9/25
Thank you for your review. If you have any comments or suggestions on how we can improve to make your future stay a 10, please let us know. We hope to see you again soon.

6/10 Okay

Dennis

Traveled with group, Traveled with partner
Liked: Amenities
Our room was not vacuumed well on arrival. Public stairway needed vacuuming the entire time
Stayed 3 nights in Sep 2023
Response from Caleb on 2023/9/22
Thank you for taking the time to review your recent stay with us. I apologize that your room and public stairwell was not properly vacuumed. We are addressing with the team to ensure this doesn't happen again. Again, thank you for the feedback. We hope to welcome you back again in the future and show you where we have improved.

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Why say you serve a breakfast - it was horrible - very sparse and unappealing
Stayed 1 night in Sep 2023
Response from Caleb on 2023/9/21
Thomas, thank you for taking the time to share your feedback on our complimentary breakfast. We are looking to continually improve in all aspects of our service and your feedback helps us do that. We hope to welcome you back soon to show you where we have improved.

8/10 Good

kaelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Caleb on 2023/9/19
Thank you for your review! We hope to welcome you back soon to have another opportunity to make your stay a 5.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place bad breakfast
Nice, clean hotel. Friendly and helpful staff. Great location. Good price.
Stayed 1 night in Sep 2023
Response from Caleb on 2023/9/18
Thank you for the review, Brian! We are thrilled you enjoyed your stay. If there is anything we could've done to make this a 10, please let us know. We look forward to welcoming you back in the future.

6/10 Okay

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was not very good. Cold and out of some items.
Stayed 2 nights in Sep 2023
Response from Caleb on 2023/9/19
Thank you for your review. I do apologize that we failed to meet your expectations on our breakfast items. We constantly strive to improve, and your feedback will help us do just that. We hope to have the opportunity to welcome you back and show you where we have improved.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Darrel Abramczak - General Manager on 2023/9/11
Brian, thank you so much for the review! We appreciate the feedback and hope to see you again in the future!

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Darrel Abramczak - General Manager on 2023/9/11
Troy, thank you so much for the review! We appreciate the feedback and hope to see you again in the future!

10/10 Excellent

Mary

Stayed 1 night in Sep 2023
Response from Stephanie M. Management on 2023/11/13
Mary, thank you so much for the fantastic score! We really appreciate the feedback and hope to see you again the next time you are in the area!

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The staff were amazing! We were able to check in early! Very helpful with advice on shuffles and how to get around! Very clean and breakfast was good.
Stayed 1 night in Sep 2023
Response from Darrel on 2023/9/11
Thank you for your review of your stay with us and I'm excited to share them with our team. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We hope to welcome you back soon.

6/10 Okay

Richard

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Darrel on 2023/9/8
Thank you for taking the time to review your recent stay. If you have any feedback on ways that we could make your stay more enjoyable in the future, please let us know.

10/10 Excellent

Timothy

Stayed 1 night in Sep 2023
Response from Stephanie M. Management on 2023/11/13
Timothy, thank you so much for the fantastic rating! We appreciate the feedback and hope to see you again the next time you are in the area!