Find Luxury Hotels in Reading, MA

"Great stay super clean spacious "

"Great place and service"

"We were put into a room that had not been cleaned. The bed was a mess, like someone just rolled out of it, towels on the floor, soap open on the sink, smoke detector had tape over it as if to hide smoke. The front desk lady was very nice. Worked to get us into a clean room. Second rooms faucet didn’t work. So she moved us to another area of the hotel. The third room was clean and she was very apologetic. "

"Great location in the financial district close to Faneuil Hall. "

"Maids were great. Restaurants connected was fabulous. Staff was helpful "

"The young lady that checked me in was phenomenal the entire hotel stay was amazing the room was super clean the gym and pool is 10 out 10 soon as you step out the door you are in walking distance of everything this will be my hotel stay every time I visit Boston high five to the entire Hyatt Team you are do it right for the customer experience "

"The staff were extremely helpful and able to find us a room for early check in following our long train ride to Boston."

"Room was so small I could have gone to the bathroom and washed my hair at the same time. You could barely walk in the room as the bed was so close to the wall. The sheets were like sandpaper. Staff was inattentive to guests checking in. "

"The key card feature in the elevators is not activated, so people who don't stay at the hotel can get to any floor, which is a big safefy concern. The room is clean but the shower is too small. The front desk staff are not very friendly. The waiters at Paperback Tavern treat guests very differently, more friendly and welcoming to White guests."