We get that the universe can throw the odd curveball. If you’ve locked in a Ranau vacation package and have to amend or cancel it, we’re here to help. We recommend having a look at our Customer Service Portal
first for information. But generally speaking, if you’ve booked your package in the last 24 hours, you may be able to cancel and rebook for free. If it’s been more than 24 hours, your hotel, airline or car rental company may impose a charge.