Apartments in Querétaro Municipality

"Truly a hidden gem. We had never stayed at an hacienda and this was worth it! From the front desk staff to the restaurant cooks, everything and everyone was great! Will definitely be back! "

"Clean room, nice staff, great (not included) breakfast with a kid's play area for my son! I actually got to eat in peace!"

"The gardens and exterior are beautiful but the rooms…no tv, phone or WiFi. The bathroom was so tiny that the door could barely close. AC was super noisy. We will not stay there again "

"Esta en una plaza comercial bien ubicado. "

"Servicio muy amable"

"Met my needs."

"Yes, shops are near, restaurants and everyone is friendly."

"This hotel has the potential to be a 5-star experience, but unfortunately it needs much better attention to maintenance and overall upkeep. I reserved three rooms for my family and me while we attended a wedding. Starting with my room, the bathroom was missing part of the shower tile—it was not simply unpainted, but visibly incomplete. The bathroom also lacked proper ventilation, the mirror appeared old and worn, and the room had a noticeable humid smell upon entering. In the second room, the shower drain was clogged. We reported the issue on the day we arrived, but it was never addressed during our stay. Additionally, the bathroom floor was not properly cleaned, and because of the flooding from the clogged shower, we had to use our own towels to dry the floor. To add to the frustration, the room keys repeatedly became demagnetized. We had to return to the front desk multiple times to have them reactivated, which was inconvenient and disruptive. Overall, the property has great potential and could offer a much better experience with improved maintenance and more responsive service."

"El hotel está muy céntrico, pero los cuartos. Están un poco descuidados viejos y el baño estaba sucio"