Apartments in Qalyubia Governorate

"Upon early arrival was upgraded to a better room. Excellent customer service from receptionist to concierge"

"Very clean , nice restaurants "

"It was dirty very old furniture need to be updated"

"Staff were incredibly attentive and helpful. The room was beautiful and kept clean."

"It was totally adequate for the pyramids and the GEM ..Had there own hotel driver as well for any trips and the Heaven rooftop bar restaurant was one of the great views in the world so close to the pyramids..and they even offered to pick me up from the airport for free..Excellent all round experience. "

"Great hospitality “French/Egyptian” style. I do recommend. "

"The service was basic "

"The hotel was generally clean, room was comfortable, hot water for a good shower, they made room service (which is no common in hotels in Egypt for this price), breakfast was ‘ok’, good internet connection, the staff was very friendly and helpful at every request. The view in the rooftop was great. However, one of the windows didn’t close properly so at night was difficult to sleep and the building does not have lift (service staff help to carry the luggages though)."

"Where do I start… firstly they never told me my room was not ready until I contacted them the day before I was due to arrive to ask them about airport pick up then they arranged for me free of charge to stay in a hotel close by which was nice of them to do. When I went to view my room the next day the room was in a very bad condition. The bathroom was unusable. There was a very bad smell and I decided I’d no longer wanted to stay there and I went back to stay at the first hotel that they had arranged for me to stay in although the staff are very friendly and understanding and made necessary arrangements however it added on extra time that I needed to explore onto moving around buildings and rooms The rooms look nothing like the pictures they displayed on the website. The accommodation also has a different name to what they have on the website when you get there is called pyramid view in and not crown Plaza but again the rooms look nothing like they do in images there’s no giant windows there’s no bathtubs in the room. It’s a small tiny window however the only good thing I would say is that it has an amazing view of the pyramids. "