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"Rooms were not cleaned very well. Stains on sheets/pillows. No fitted sheets just two top sheets that slide everywhere and you wake up sleeping on gross mattress. Toilet in room barely flushed, fan broke, no fan in bathroom so was just a wet sticky area throughout the room/bathroom. Pools were fun and staff was nice, excursion was cancelled and made us pay way more for a different one that was cheaper online and could not book that way since we were using same tickets as old excursion. Food was okay, but did not know what 3/4 of it was as they did not have names for all of the food. 10/10 staff. 3/10 rooms. Food 6/10. "

"I would highly recommend "

"Overall we enjoyed our time at the Barcelo palace. We liked the offerings for kids and the beach and pool area. "

"Loved the hotel and everything about it! Will be back!"

"Checking was terrible. Need to be more friendly and faster at moment of registration "

"We had an ocean view and a corner room of the hotel. Absolutely beautiful rooms and very clean. The cleaning staff came in daily to stock the fridge and provide clean towels. Everyone was very helpful and kind, the service was excellent. The restaurants were also incredible for dinner and some were open for lunch. The buffet was always really well kept up with and had plenty of options"

"loved! "

"Beach was nice"

"All inclusive - excellent experience. well maintained, clean, Food options, activities on the beach and pool area. Love it"