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Reviews of Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

4 out of 5
Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino
Carr. Playa Arena Gorda, Bavaro, Punta Cana, La Altagracia

Reviews

7.2

Good

Rating 10 - Excellent. 502 out of 1466 reviews" "
Rating 8 - Good. 375 out of 1466 reviews" "
Rating 6 - Okay. 243 out of 1466 reviews" "
Rating 4 - Poor. 141 out of 1466 reviews" "
Rating 2 - Terrible. 205 out of 1466 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Dayri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Kawas

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Royalton splash punta Cana ,Dominican Republic the best vacation ever we had!we will come back!my kids both of them super duper like it !room and water park.pool and crew and food and very2222 clean resort !!butler and amazing all activities!!all peoples should come visit royalton splash punta Cana ,Dominican Republic!!!
Stayed 6 nights in Apr 2024

8/10 Good

Michelle

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vibe Team travels around the resort offering fun. Luis deserves special credit as he DJs at the pool all day, sets up Social Square each evening, and the live entertainment in Bellini Square. I found the lack of “intro” to how things work at the resort, how to find activities, how the shuttle works, etc left us wondering and guessing a lot. Restaurant times are only listed on the restaurant. People from the Royalton next door are constantly trying to get you to eat over there, and it is NOT free, which they do not tell you upfront. Do not stay in Building 27 as it’s very loud from Social Square and people cutting through until early in the morning. Avoid the left end of any floor as that’s where housekeeping is and they’re slamming around and shouting at each other from 9am-2pm. We did enjoy our stay, but we had trouble sleeping.
Stayed 5 nights in Apr 2024
Response from Royalton Splash Punta Cana on 2024/4/29
Dear Michelle,Your review of Royalton Splash Punta Cana is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Splash Punta Cana and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

4/10 Poor

Zainul

Disliked: Staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

Aljunae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Mariangelly

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó todo
Stayed 3 nights in Apr 2024
Response from Royalton Splash Punta Cana on 2024/4/29
Dear Mariangelly,Your review of Royalton Splash Punta Cana is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Splash Punta Cana and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

6/10 Okay

Jazmin

Traveled with partner, Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
My room was clean at first when we checked in but then no staff went to clean the room after I asked for service to be done. Tried to contact the reception, the line was always busy for guest service and reception. Also my air conditioning wasn’t good at all, me and my husband were sweating thank god we had a pool close by or we would be burning up !! But overall the food, pool (restaurants) were good!
Stayed 2 nights in Apr 2024
Response from Royalton Splash Punta Cana on 2024/4/29
Dear Jazmin,First of all, we would like to thank you for sharing your impressions with us about your stay at Royalton Splash Punta Cana. We’re saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us.We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will allow us to change your perception of us.Kindest regards,

10/10 Excellent

Yvon

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good dinning comfortable room Excellent staft
Stayed 7 nights in Apr 2024
Response from Royalton Splash Punta Cana on 2024/4/29
Dear Yvon,Your review of Royalton Splash Punta Cana is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Splash Punta Cana and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the family! Excellent Beach! Lots of fun activities going on throughout the day! Waterpark is great for people of all ages! Never had one bad experience during stay! No negative interactions of any kind! Rooms were clean and was cleaned daily! We felt very safe at the resort!
Stayed 7 nights in Apr 2024
Response from Royalton Splash Punta Cana on 2024/4/29
Dear Dustin,Your review of Royalton Splash Punta Cana is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Splash Punta Cana and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

8/10 Good

Kayla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, lots of things for children to do, plenty of pools and food selection. Royalton punta cana isnt a far walk and gives access to the beach as well. Staff goes above and beyond with the kids. We did however not have our mini fridge stocked daily and had to call down to get water. Our roomservice on our TV didnt work either but was fine as we could still call down to order. Overall great experience
Stayed 5 nights in Mar 2024
Response from Royalton Splash Punta Cana on 2024/4/29
Dear Kayla,Your review of Royalton Splash Punta Cana is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Splash Punta Cana and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

2/10 Terrible

Patricia

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Royalton Splash Punta Cana on 2024/4/29
Dear Patricia,First of all, we would like to thank you for sharing your impressions with us about your stay at Royalton Splash Punta Cana. We’re saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will allow us to change your perception of us.Kindest regards,

10/10 Excellent

Donald Albert jr, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort, loved how much it accommodated kids of all ages. But buying things on the resort is extremly expensive.
Stayed 6 nights in Apr 2024
Response from Royalton Splash Punta Cana on 2024/4/29
Dear Donald,Your review of Royalton Splash Punta Cana is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Splash Punta Cana and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

2/10 Terrible

sheron, Lorton

Disliked: Cleanliness, staff & service, property conditions & facilities
Property had mold in our room and a leak in the ceiling
Stayed 5 nights in Apr 2024
Response from Royalton Splash Punta Cana on 2024/4/29
Dear Sheron,First of all, we would like to thank you for sharing your impressions with us about your stay at Royalton Splash Punta Cana. We’re saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us.We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will allow us to change your perception of us.Kindest regards,

10/10 Excellent

Rodney Jesus

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good and amazing experience !!!! Super funny and relaxing
Stayed 4 nights in Apr 2024
Response from Royalton Splash Punta Cana on 2024/4/29
Dear Rodney,Your review of Royalton Splash Punta Cana is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Splash Punta Cana and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

8/10 Good

Amy D, Montclair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Royalton Splash Punta Cana on 2024/4/29
Dear Amy,We are sincerely looking forward to the pleasure of welcoming you again to Royalton Splash Punta Cana and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

8/10 Good

Brandon David

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Property it’s beautiful the rooms need an update and the pool area and walkways are extremely slippery when barefoot. Food was excellent
Stayed 7 nights in Apr 2024
Response from Royalton Splash Punta Cana on 2024/4/14
Dear Brandon DavidYour review of Royalton Splash Punta Cana is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Splash Punta Cana and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 Excellent

Eduard Vega

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Royalton Splash Punta Cana on 2024/4/17
Dear Eduard Vega,Your review of Royalton Splash Punta Cana is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.Cordially,

6/10 Okay

tania m

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
This property is tired looking, Needs updating. Dark bathrooms. The entertainment Staff was amazing.
Stayed 5 nights in Apr 2024
Response from Royalton Splash Punta Cana on 2024/4/14
Dear tania mWe would like to thank you for sharing your impressions with us of your stay at Royalton Splash Punta Cana. We’re saddened to read your recent review and for the fact that we have failed to meet your expectations during your last vacation with us. First of all, we would like to apologize for the inconvenience that you experienced. We thank you for sharing your opinion with us. We will make sure to inform the involved department so they can take immediate corrective measures. Cordially,

8/10 Good

Stephen J

Traveled with family
Liked: Staff & service
Overall a great experience. Several features around the property weren’t fully operational, and needed repair. Otherwise great vacation.
Stayed 7 nights in Apr 2024
Response from Royalton Splash Punta Cana on 2024/4/14
Dear Stephen JYour review of Royalton Splash Punta Cana is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Splash Punta Cana and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

8/10 Good

FELICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great. Workers was very helpful and nice people . The food could be better .
Stayed 3 nights in Apr 2024
Response from Royalton Splash Punta Cana on 2024/4/17
Dear FELICIA,Your review of Royalton Splash Punta Cana is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.Cordially,

10/10 Excellent

William Coburt King

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel said it all in the title “Royal” cause I’ve got treated like a king Thumbs up 👍 💯
Stayed 2 nights in Apr 2024
Response from Royalton Splash Punta Cana on 2024/4/14
Dear William Coburt King,Your review of Royalton Splash Punta Cana is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Splash Punta Cana and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

8/10 Good

carmen

Liked: Cleanliness, staff & service, property conditions & facilities
muy profesionales, celebre una fiesta y estoy sumamente agradecidade todo el equipo de evento, principalmente co Esmerarda y su equipo. el personal completo del hotel sumamente amable
Stayed 1 night in Apr 2024
Response from Equipo Royalton Splash Punta Cana on 2024/4/10
Estimada carmen,Nos gustaría principalmente agradecerle que haya elegido Royalton Splash Punta Cana para sus recientes vacaciones y también por tomarse el tiempo de compartir su reseña.Nos esforzamos por ofrecer unas excelentes vacaciones a todos nuestros huéspedes y apreciamos mucho sus encantadores comentarios sobre nuestras instalaciones, servicios y personal. Comentarios como el suyo son nuestra mejor recompensa.Estaremos encantados de recibirle de nuevo en nuestro hotel y le aseguramos que disfrutará de servicios e instalaciones superiores en su próxima visita.Atentamente,

10/10 Excellent

Bemol

Liked: Cleanliness, staff & service, property conditions & facilities
Good great
Stayed 2 nights in Apr 2024
Response from Royalton Splash Punta Cana Team on 2024/4/10
Dear Bemol,We would mainly like to thank you for choosing Royalton Splash Punta Cana for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

8/10 Good

Adam R

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2024
Response from Royalton Splash Punta Cana Team on 2024/4/10
Dear Adam,Thanks for staying with us. We appreciate your feedback!Sincerely,

8/10 Good

Brandy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to navigate, activities, ability to dine at adjacent resort.
Stayed 7 nights in Mar 2024
Response from Royalton Splash Punta Cana Team on 2024/4/8
Dear Brandy,We would mainly like to thank you for choosing Royalton Splash Punta Cana for your recent vacation and also for taking the time to share your review.We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

8/10 Good

Michael, Morris Plains

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
“good” overall, food could of been better
Stayed 6 nights in Mar 2024
Response from Royalton Splash Punta Cana Team on 2024/4/5
Dear Michael,Thank you for allowing us to receive you at our wonderful hotel and for your kind review. We are very pleased to know that we exceeded your expectations and that you had an excellent vacation.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Splash Punta Cana and make sure that you will enjoy the best services and facilities on your next visit.Warm regards from paradise,

2/10 Terrible

Dossley

Traveled with family and small children
Check in is at 3pm and you would be lucky if you get checked in by 4pm. The staff give preferential treatment to Spanish speakers over English speakers. The staff try to block you from complaining about services to the manager. I was disappointed because they advertise the Royalton punta cana amenities but they aren’t the same for those at the royalton splash. I was very disappointed in my stay.
Stayed 7 nights in Mar 2024
Response from Royalton Splash Punta Cana Team on 2024/4/4
Dear Dossley,We would like to thank you for sharing your impressions with us of your stay at Royalton Splash Punta Cana. We’re saddened to read your recent review and for the fact that we have failed to meet your expectations during your last vacation with us. First of all, we would like to apologize for the inconvenience that you experienced. We thank you for sharing your opinion with us. We will make sure to inform the involved department so they can take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will allow us to change your perception of us.Cordially,

8/10 Good

rafael

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Royalton Splash Punta Cana Team on 2024/4/8
Dear Rafael,Thanks for staying with us. We appreciate your feedback!Kind regards,

10/10 Excellent

Yesenia

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto todo, todo es excelente y la mayordomo Amarly es excelente en todo muy buena, servicial, atenta y muy responsable.
Stayed 4 nights in Mar 2024
Response from Equipo Royalton Splash Punta Cana on 2024/4/2
Estimada Yesenia,Nos gustaría principalmente agradecerle que haya elegido Royalton Splash Punta Cana para sus recientes vacaciones y también por tomarse el tiempo de compartir su reseña.Nos esforzamos por ofrecer unas excelentes vacaciones a todos nuestros huéspedes y apreciamos mucho sus encantadores comentarios sobre nuestras instalaciones, servicios y personal. Comentarios como el suyo son nuestra mejor recompensa.Estaremos encantados de recibirle de nuevo en nuestro hotel y le aseguramos que disfrutará de servicios e instalaciones superiores en su próxima visita.Atentamente,

8/10 Good

Jabnia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Employees are very nice. The food was the best I had tried in an all inclusive. If you ask for a Strawberry frappe, this are really made with the fruit. Awesome!!. The water park was super for kids and adults. The night shows can improved. But overall it is very good.
Stayed 2 nights in Mar 2024
Response from Royalton Splash Punta Cana Team on 2024/3/30
Dear Jabnia,We would mainly like to thank you for choosing Royalton Splash Punta Cana for your recent vacation and also for taking the time to share your review.We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

2/10 Terrible

Israel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not what it was 9 years ago, ironically. Currently, it is worse than it was a few years ago. The food is terrible, and the staff in most of the consumption areas are arrogant. We spent our first nights feeling hot because the air conditioning was not working properly. The room was smelly and awful. I had to vacate the room and wait until 3:00 p.m. to be given another one. We were out of the room since morning, despite having paid. The smart lock ran out of battery, and we had to wait for about an hour for it to be resolved. In the end, we ended up climbing through the balcony to open the room where all our belongings were. Most of the staff doesn’t know the hotel’s basic directions. It was a disaster.
Stayed 5 nights in Mar 2024
Response from Royalton Splash Punta Cana Team on 2024/3/30
Dear Israel,First of all, we would like to thank you for sharing your impressions with us about your stay at Royalton Splash Punta Cana. I am saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us.We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Kindest regards,

6/10 Okay

Brittany

Disliked: Cleanliness, staff & service
I didnt find the property as clean as the other Royalton locations. Ive stayed at a both the other royalton resorts in punta cana, as well as in mexico. I found it very disappointing as i was staying with my small children. I also noticed a huge language barrier at this resort, and the staff who did understand were not friendly. Which was a shock for myself and my family since we've always had a great experience. Lastly, although I wish there were more food options, the fresh steak, salmon and shrimp at the buffet were incredible.
Stayed 7 nights in Mar 2024
Response from Royalton Splash Punta Cana Team on 2024/3/30
Dear Brittany,First of all, we would like to thank you for sharing your impressions with us about your stay at Royalton Splash Punta Cana. I am saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us.We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Kindest regards,

8/10 Good

Gabriel

Response from Royalton Splash Punta Cana on 2024/4/17
Dear Gabriel,Your review of Royalton Splash Punta Cana is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.Cordially,

8/10 Good

Jazmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every things good!
Stayed 1 night in Mar 2024
Response from Royalton Splash Punta Cana Team on 2024/3/27
Dear Jazmin,We would mainly like to thank you for choosing Royalton Splash Punta Cana for your recent vacation and also for taking the time to share your review.We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

6/10 Okay

saramirla

Stayed 4 nights in Mar 2024
Response from Royalton Splash Punta Cana on 2024/4/17
Dear saramirla,We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will allow us to change your perception of us.Kindest regards,

8/10 Good

Jason Tyler Correia Da

It was good. No real complaints. Some staff are rude, but mostly good time. Would go back
Stayed 7 nights in Mar 2024
Response from Royalton Splash Punta Cana Team on 2024/3/27
Dear Jason,We would mainly like to thank you for choosing Royalton Splash Punta Cana for your recent vacation and also for taking the time to share your review.We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

10/10 Excellent

Yoel Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Fun
Stayed 5 nights in Mar 2024
Response from Royalton Splash Punta Cana Team on 2024/3/26
Dear Yoel Alberto,We would mainly like to thank you for choosing Royalton Splash Punta Cana for your recent vacation and also for taking the time to share your review.We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

8/10 Good

Tiffany Lynn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Lots of options for food. The buffet had something for everyone. Beach access was easy. Train transportation to the other resort went by frequently so you didn’t wait long. The walk was short and peaceful if you wanted that option.
Stayed 7 nights in Mar 2024
Response from Royalton Splash Punta Cana Team on 2024/3/26
Dear Tiffany Lynn,We would mainly like to thank you for choosing Royalton Splash Punta Cana for your recent vacation and also for taking the time to share your review.We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

8/10 Good

Nermina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay but it would have been much better if the employees spoke english. We prefer to choose the place where we can communicate effectively. I would recomend that staff at the lobby advises guests about people posing as resort employees on the beach offering adventures. Those are not safe. We also understand that tips are expected but this time they were requested by people designating chairs in the beach. The place is nice. Pools are great. Overall cosy.
Stayed 6 nights in Mar 2024
Response from Royalton Splash Punta Cana Team on 2024/3/24
Dear Nermina,We would mainly like to thank you for choosing Royalton Splash Punta Cana for your recent vacation and also for taking the time to share your review.We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

10/10 Excellent

Daniel, Maple

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good cuisine, but unfortunately some of the dishes simply cannot be prepared, restaurants and buffets have a good selection of dishes, but it’s very hot, good rooms, but pillows for torture, the air conditioning in the room periodically turns off, sun loungers are always occupied, this is a small business for those who serve the beaches .....
Stayed 7 nights in Mar 2024
Response from Royalton Splash Punta Cana Team on 2024/3/24
Dear Daniel,We would mainly like to thank you for choosing Royalton Splash Punta Cana for your recent vacation and also for taking the time to share your review.We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
The a la carte restaurants were nowhere near as good as the buffet. The buffet was outstanding for breakfast, lunch and dinner. Always something different. If you don't get diamond club, they don't let you make reservations for the a la carte restaurants and everyone waits outside for over an hour. Otherwise everything was amazing.
Stayed 7 nights in Mar 2024
Response from Royalton Splash Punta Cana Team on 2024/3/24
Dear Jacquelyn,We would mainly like to thank you for choosing Royalton Splash Punta Cana for your recent vacation and also for taking the time to share your review.We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

8/10 Good

Tracy Ann

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort. The kids had a blast at the water park, the pool activities were a hit and the beach incredible. Lots of food options, never had an issue getting into the Ala cartes, though my son threw up in the middle of the night after eating the fish at the Mexican restaurant. It did not taste great. But other restaurants were great.
Stayed 6 nights in Mar 2024
Response from Royalton Splash Punta Cana Team on 2024/3/22
Dear Tracy Ann,We would mainly like to thank you for choosing Royalton Splash Punta Cana for your recent vacation and also for taking the time to share your review.We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

10/10 Excellent

Laura

Stayed 7 nights in Mar 2024
Response from Royalton Splash Punta Cana on 2024/4/14
Dear Laura,Your review of Royalton Splash Punta Cana is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Splash Punta Cana and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

6/10 Okay

Shelly

Liked: Property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Royalton Splash Punta Cana Team on 2024/3/22
Dear Shelly,Thanks for staying with us. We appreciate your feedback!Cordially,

10/10 Excellent

Johanna

Stayed 2 nights in Mar 2024
Response from Royalton Splash Punta Cana Team on 2024/3/19
Dear Johanna,Thanks for staying with us. We appreciate your feedback!Sincerely,

10/10 Excellent

idaris

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Royalton Splash Punta Cana Team on 2024/3/17
Dear idaris,Thanks for staying with us. We appreciate your feedback!Cordially,

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Royalton Splash Punta Cana Team on 2024/3/18
Dear Ana,Thanks for staying with us. We appreciate your feedback!Sincerely,

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Royalton Splash Punta Cana Team on 2024/3/17
Dear Ana,Thanks for staying with us. We appreciate your feedback!Cordially,

8/10 Good

ANTHONY

Traveled with family
Liked: Amenities
Good drinks friendly staff. Room service very slow.
Stayed 4 nights in Mar 2024
Response from Royalton Splash Punta Cana Team on 2024/3/17
Dear ANTHONY,We would like to express our gratitude for choosing us for your last holidays and for the valuable time that you took to let us know your experiences concerning your stay. We sincerely appreciate your comments. They truly give us the opportunity to adjust and improve our services as well as the hotel facilities.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Splash Punta Cana and make sure that you will enjoy the best services and facilities on your next visit.Cordially,