Thank you for choosing to vacation with us. Were sorry to hear that your stay didn't meet your expectations in some areas. It's disappointing that the room phone wasn't working and wasn't repaired during your stay. We understand the importance of prompt maintenance to ensure guests have a seamless experience.Regarding the refrigerator, I apologize for the oversight in not checking it daily for supplies and for not promptly addressing the spill. We strive to maintain cleanliness and ensure that all amenities are in working order throughout our guests' stays.In regards to the night shows, we appreciate your feedback on their duration. We'll take this into consideration to provide a more fulfilling entertainment experience for our guests in the future.Your comments are valuable to us as they help us identify areas where we can improve our service. We hope you'll consider staying with us again so we can provide you with a more enjoyable experience.Kinds Regards

Dear Geidy, Thank you for your kind words, we look forward to welcoming you here at Nickelodeon Resort Punta Cana again soon.

Dear Ashlee, Thank you for your recent visit to the Nickelodeon Resort Punta Cana and the wonderful feedback you’ve shared with the community.We are thrilled to know that we were able to meet your expectation with regards to your accommodation and our hotel facilities.We truly appreciate the five-star rating you have generously bestowed on us and we hope to have the honor of hosting your stay once again in the near future!

Dear Stephanie Marie, Thank you for taking the time to share your experiences with the community. We have taken note of all comments, concerns, and suggestions mentioned within your review. We listen to our guests, to identify what is wanted and needed within the hotel and we would like every guest, past, present, and future, to know that we are dedicated to ensuring that the Nickelodeon Resort Punta Canaprovides a World Class Vacation Experience

Dear Oscar, Thank you for your recent visit to the Nickelodeon Resort Punta Cana and the wonderful feedback you’ve shared with the community.We are thrilled to know that we were able to meet your expectation with regards to your accommodation and our hotel facilities.We truly appreciate the five-star rating you have generously bestowed on us and we hope to have the honor of hosting your stay once again in the near future!

Dear Jeffrey I'm truly sorry to hear about your experience at the resort, and I appreciate you taking the time to share your concerns. It's concerning to hear about the incidents at the Aqua Nick Pool and the lack of follow-up from the hotel staff despite your feedback during your stay. Your safety and well-being are of utmost importance to us, and I apologize for any discomfort or inconvenience you experienced as a result.Regarding the closure of the property on your last night for a hotel event, I understand how this would have been disappointing, especially with limited options for both children and adults to enjoy. It's important for us to ensure that our guests have a seamless and enjoyable experience throughout their stay, and I apologize for any disruption this may have caused to your plans.Your feedback regarding management responsiveness is valuable to us, and I assure you that we take it seriously. We are committed to continuously improving our services and addressing any issues that arise to ensure that all of our guests have a positive experience.Thank you for bringing these matters to our attention, and I sincerely apologize for any inconvenience or discomfort you experienced during your stay. We hope that you will give us another opportunity to exceed your expectations in the future.

Estimada Leandra, Gracias por visitarnos y por tomar el tiempo de calificar su estancia. Debido a la puntuación podemos entender que su experiencia no fue tan increíble. Estamos dispuestos a darle asistencia y entender cómo podemos mejorar. Esperamos hospedar sus vacaciones muchas veces mas.

Dear David, Thank you for allowing us to host you during your recent visit and for taking the time to share your review score, We look forward to the privilege of serving you on your next trip to the Dominican Republic and Punta Cana.

Dear Ashley, Thank you for taking the time to share your experiences with the community. We have taken note of all comments, concerns, and suggestions mentioned within your review.We listen to our guests, to identify what is wanted and needed within the hotel and we would like every guest, past, present, and future, to know that we are dedicated to ensuring that the Nickelodeon Resort Punta Canaprovides a World Class Vacation Experience

Dear Kerry, Thank you for your review and kinds words, we appreciate the time taken to share your experiences.We are delighted to know you had an amazing Gourmet Inclusive stay with us and consider Nickelodeon Resort Punta Cana to be worthy of a five-star review. Our goal is to provide our guests with world-class accommodations and unique vacation experiences, so we are very happy knowing that you thoroughly enjoyed the time spent with us at Nickelodeon Resort Punta Cana. We look forward to hosting you again soon.

Dear Heather, Thank you for such a wonderful review and for sharing your experiences. We are sure your review will help many with future vacation choices.It is a pleasure for us to know that your experience exceeded your expectations. Our number one priority is to make every guest experience exceptional and as special as it can be. We hope that Nickelodeon Resort Punta Cana will be your preferred resort for your next visit to Punta Cana and Dominican Republic

Dear Tomas, Thank you for your review, detailing your experiences from your stay with us at Nickelodeon Resort Punta Cana.Firstly please accept our sincere apologies for the areas that we fell short of expectations. We never like to hear that any guest has been disappointed with their experience and we have noted the aspects of your stay that you felt impacted your experience, making your stay less than perfect. At the Nickelodeon Resort Punta Cana exciting renovations are underway to provide guests with an incredible new resort experience. These renovations are closely monitored and do not impede guest amenities. We can confirm that we are not under construction, the Nickelodeon Punta Cana provides all the services of the gourmet inclusive experience. Yes we are in renovations of new areas that do not impede the fun and complete offer hotel experience. It is very disappointing to hear that your experiences did not live up to expectations. We can assure you that your experiences are not reflective of dining experiences and unique Gourmet Inclusive experience we offer to our guests.We hope to have an opportunity to host you once again in the future, so that we may provide you with the stay you had envisioned.

Dear Brittany, Thank you for the time taken to provide us your review of your recent stay at Nickelodeon Resort Punta Cana; every comment raised by you is of utmost importance at the time that we evaluate our hotel and services. It is very disappointing to hear that your experiences did not live up to expectations. We can assure you that your experiences are not reflective of dining experiences and unique Gourmet Inclusive experience we offer to our guests.Your comments and feedback will be used constructively; ensuring we make every stay as close to perfection.

Der Kelly, On behalf of the management team and our staff at Nickelodeon Resort Punta Cana, we appreciate the time taken to write about your recent experience. It is with great regret to hear about the inconsistencies with the level of service you encountered. Typically we are known to provide our guests with exceptional stays from the moment our guests arrive till the time they leave. It is so disappointing knowing you had challenges during your stay and this ultimately affected your overall experience with us. Please rest assured we have addressed your experiences with the corresponding department heads for their internal review and we would like to continue our communication with you, please do not hesitate to contact us direclty. In the future, we hope to have an opportunity to host you for a stay that truly exceeds your expectations.

Dear Dianne Ahlers, Thank you for allowing us to host you during your recent visit and for taking the time to share your experiences with us, we are delighted to hear that you and your family had such a wonderful stay at Nickelodeon Resort Punta Cana and cannot wait for you to have another experience with us. We look forward to the privilege of serving you on your next trip to the Dominican Republic and Punta Cana.

Dear Nayla, Thank you for allowing us to host you during your recent visit and for taking the time to share your score. We are delighted to hear that you and your family had such a wonderful stay at Nickelodeon Resort Punta Cana and cannot wait for you to have another experience with us. We look forward to the privilege of serving you on your next trip to the Dominican Republic and Punta Cana.

Dear Korrin, Thank you for sharing this excellent score. It is a pleasure to read about how much you enjoyed your Gourmet Inclusive experience. We look forward to welcoming you here at Nickelodeon Resort Punta Cana again soon.

Dear TEJALKUMAR, Thank you for your recent visit at Nickelodeon Hotels and Resort, due to the rating you provide we can understand that your experience was not satisfactory. We are willing to give you post-stay assistance and understand how we can improve the situation. We look forward to hosting your vacation many more times.

Dear Veronica, Thank you for sharing your comments of your most frequent visit with us, we apologize for the inconveniences you had during your stay, and at the same time we appreciate your kind words and excellent comments about the staff, and to read about how much you enjoyed your Gourmet Inclusive experience. We have noted the areas where we can improve and have shared them with the necessary people and look forward to another opportunity to welcome you and this time provide you with an experience that exceeds expectations. Thank you very much

Dear Kthleen, Thank you for your kind words and excellent comments. It is a pleasure to read about how much you enjoyed your Gourmet Inclusive experience. We look forward to welcoming you here at Nickelodeon Resort Punta Cana again soon.

Dear Nerysbetty,Thank you for visiting us and for leaving us the five star rating, we look forward to hosting your vacation many more times.

Dear Mayelin, Thank you for your kind words and excellent comments. It is a pleasure to read about how much you enjoyed your Gourmet Inclusive experience. We look forward to welcoming you here at Nickelodeon Resort Punta Cana again soon.

Dear Crystal, Thank you for such a wonderful review. We are sure your review will help many with future vacation choices. Our number one priority is to make every guest experience exceptional and as special as it can be. We hope that Nickelodeon Resort Punta Cana will be your preferred resort for your next visit to Punta Cana and Dominican Republic

Dear Gira, On behalf of the management team and our staff at Nickelodeon Resort Punta Cana, we appreciate the time taken to write about your recent experience. It is with great regret to hear about the inconsistencies with the level of service you encountered. Please rest assured we have addressed your experiences with the corresponding department heads for their internal review and we would like to continue our communication with you, please do not hesitate to contact us direclty. In the future, we hope to have an opportunity to host you for a stay that truly exceeds your expectations.

Dear Sylarih, Thank you for taking the time to share your experiences, we have taken note of all comments, concerns, and suggestions mentioned within your review. We listen to our guests, to identify what is wanted and needed within the hotel and we would like every guest, past, present, and future, to know that we are dedicated to ensuring that the Nickelodeon Resort Punta Canaprovides a World Class Vacation Experience

Dear Renee, Thank you for visiting us and for leaving us the four star rating, we look forward to hosting your vacation many more times.

Dear Amy, Thank you for visiting us due to the rating you provide we can understand that your experience was not satisfactory. We are willing to give you post-tavel assistance and understand how we can improve the situation. We look forward to hosting your vacation many more times.

Dear Juan, Thank you for visiting us due to the rating you provide we can understand that your experience was not satisfactory. We are willing to give you post-tavel assistance and understand how we can improve the situation. We look forward to hosting your vacation many more times.

Dear Luis, Thank you for visiting us due to the rating you provide we can understand that your experience was not satisfactory. We are willing to give you post-tavel assistance and understand how we can improve the situation. We look forward to hosting your vacation many more times.

Dear Jose Arturo, Thank you for visiting us and for leaving us the four star rating. Please feel free to contact us and let us know what expectation we did not reach, we will like to understand into detail the improvements we can made.We look forward to hosting your vacation many more times

Dear Christy, Thank you for visiting us and for leaving us the four star rating, we look forward to hosting your vacation many more times.

Dear Andy, Thank you for taking the time to share your experiences, we have taken note of all comments, concerns, and suggestions mentioned within your review. We listen to our guests, to identify what is wanted and needed within the hotel and we would like every guest, past, present, and future, to know that we are dedicated to ensuring that the Nickelodeon Resort Punta Canaprovides a World Class Vacation Experience

Dear Loreny, Thank you for your kind words and excellent comments. It is a pleasure to read about how much you enjoyed your Gourmet Inclusive experience. We look forward to welcoming you here at Nickelodeon Resort Punta Cana again soon.

Dear Eureka,Thank you for your kind words and excellent comments. It is a pleasure to read about how much you enjoyed your Gourmet Inclusive experience. We look forward to welcoming you here at Nickelodeon Resort Punta Cana again soon.

Dear Morgana, Thank you for your kind words and excellent comments. It is a pleasure to read about how much you enjoyed your Gourmet Inclusive experience. We look forward to welcoming you here at Nickelodeon Resort Punta Cana again soon.

Dera Juan P, On behalf of the management team and our staff at Nickelodeon Resort Punta Cana, we appreciate the time taken to write about your recent experience. It is with great regret to hear about the inconsistencies with the level of service you encountered. Typically we are known to provide our guests with exceptional stays from the moment our guests arrive till the time they leave. It is so disappointing knowing you had challenges during your stay and this ultimately affected your overall experience with us.Please rest assured we have addressed your experiences with the corresponding department heads for their internal review and we would like to continue our communication with you, please do not hesitate to contact us direclty.In the future, we hope to have an opportunity to host you for a stay that truly exceeds your expectations.

Dear Jay,Thank you for your kind words and excellent comments. It is a pleasure to read about how much you enjoyed your Gourmet Inclusive experience. We look forward to welcoming you here at Nickelodeon Resort Punta Cana again soon.

Dear Cyrena,Thank you for visiting us due to the rating you provide we can understand that your experience was not satisfactory. We are willing to give you post-tavel assistance and understand how we can improve the situation. We look forward to hosting your vacation many more times.

Dear Robert,Thank you for taking the time to share your experiences with the Trip advisor community. We have taken note of all comments, concerns, and suggestions mentioned within your review. We listen to our guests, to identify what is wanted and needed within the hotel and we would like every guest, past, present, and future, to know that we are dedicated to ensuring that the Nickelodeon Resort Punta Canaprovides a World Class Vacation Experience

Dear Felix, Thank you for visiting us and for leaving us the three star rating, we look forward to hosting your vacation many more times.

Dear Sweety, Thank you for taking the time to share your experiences with the Trip advisor community. We have taken note of all comments, concerns, and suggestions mentioned within your review.We listen to our guests, to identify what is wanted and needed within the hotel and we would like every guest, past, present, and future, to know that we are dedicated to ensuring that the Nickelodeon Resort Punta Cana provides a World Class Vacation Experience

Dear Rosa, We are very sorry for your unsatisfactory experience. On behalf of the team, I sincerely apologize for any inconvenience you may have encountered during your stay. We take our guests' comments very seriously and will use your feedback to identify areas of improvement to ensure that future guests do not have a similar experience. If there is anything specific that you would like us to address, please do not hesitate to contact us directly so that we can rectify the situation. We sincerely appreciate your feedback and the opportunity for improvement.

Estimada Clara, Gracias por visitarnos y por dejarnos la calificación de cinco estrellas, esperamos ser los anfitriones de sus vacaciones muchas veces más.

Dear Jackeline, Thank you for visiting us and for leaving us the five star rating, we look forward to hosting your vacation many more times.

Dear Brett, Thank you for sharing your rating of your most recent stay with us. We look forward to hosting you here at Nickelodeon Resort Punta Cana many times more in the future!

Dear Sara, Thank you for your recent review, sharing your experiences of you most recent visit to Nickelodeon Resort Punta Cana. Our mission is to make every stay as close to perfection ensuring our guest with the most relaxing experience and we are very sorry if you fell short during your stay with us.Your comments and feedback will help us to perfect the quality of our service and ensure our guests have a luxurious environment to enjoy their vacation experience there in the Caribbean.Thank you once again, your feedback is truly invaluable to us.

Dear Kristin M,Thank you for your kind words and great feedback. It is a pleasure to read about how much you enjoyed your Gourmet Inclusive experience. We look forward to hosting you here at Nickelodeon Resort Punta Cana many times more in the future!

Dear Tandika,Thank you for sharing this great feedback. It is a pleasure to know about how much you enjoyed your Gourmet Inclusive experience. We look forward to hosting you here at Nickelodeon Resort Punta Cana many times more in the future!

Dear Jaclyn, On behalf of the management team and our staff at Nickelodeon Resort Punta Cana, we appreciate the time taken to write about your recent experience. Typically we known to provide our guests with exceptional stays from the moment our guests arrive till the time they leave. It is so disappointing knowing you had challenges during your stay and this ultimately affected your overall experience with us.In the future, we hope to have an opportunity to host you for a stay that truly exceeds your expectations.

Dear Jessica, Thank you for your kind words and great feedback. It is a pleasure to read about how much you enjoyed your Gourmet Inclusive experience. We look forward to hosting you here at Nickelodeon Resort Punta Cana many times more in the future!