普拉塔港別墅

「Need to change the location point. Everything excellent with the place.」

「If you’re going here for the description or the advertising- DONT! It is indeed very misleading this is not a high end retreat place , more like a dormitory/ hostel vibes. The promised 3 minutes walk beach you can’t bath in, rooms are outdated poorly lit and with stained walls. My 1st room was very worrisome as it had a door that didn’t open on my end and led to an adjacent room, I asked to be moved to 2nd floor bedroom due to associated safety concerns, they nicely did! Needless to say I’d left...

「Deceptive location indicated on website! It's a room in a big cluster of villas, definitely not a hotel, no gym not coffee machine in room, TV only 40 inchec, not 55" as advertised, wifi does not cover the far side of the backyard! So far from anything, over 8 minutes on golf cart just to get to any amenities, like restaurant and stores, or public beach with sand, nice seaside villa, but the thin patch of sand is off a deep crippling-drop cliff! Only saving grace is the friendly staff.」

「DO NOT STAY HERE: POOR CUSTOMER SERVICE!! Part 1 The issues began with misinformation between the resort and the member who owned the villa. I was given an incorrect price for the all-inclusive add-on. Even after the member acknowledged providing the wrong price, no meaningful effort was made to honor the quoted rate or provide a reasonable accommodation. Instead, after spending hours in the lobby trying to resolve the issue, I was left with only two options: downgrade my stay or accept a refund...

「Muy linda pero el anfitrión nunca respondio」

「Excellent stay an absolute diamond in the rough ..highly recommended 👌」