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Hotel del Paseo

3.0 star property
Stay comfortably at this hotel in Puebla's Historic Center, featuring excellent amenities and an attached shopping center for convenience.

Choose dates to view prices

Hotel del Paseo places guests in Puebla's vibrant Historic Center. Enjoy English breakfast and relax on the spacious terrace. An on-site shopping mall offers retail options, while in-room WiFi and attentive concierge services keep visitors connected throughout their stay.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Room service
  • Housekeeping

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About this property

Hotel del Paseo

  • Hotel near Zócalo de Puebla
  • A terrace, a shopping mall on site, and a restaurant are just a few of the amenities provided at Hotel del Paseo. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self parking and valet parking
    • English breakfast (surcharge), tour/ticket assistance, and a 24-hour front desk
    • A water dispenser, concierge services, and luggage storage
  • Room features
  • All 50 rooms include amenities such as free WiFi, safes, and free bottled water.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers and hair dryers
    • 21-inch TVs with satellite channels
    • Balconies, free infant beds, and ceiling fans

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NH Puebla Centro Histórico
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  • Pool
  • Pet friendly
  • Restaurant
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 27 and December 31.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 50 for adults and MXN 50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
There is limited hot water on site
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Is Hotel del Paseo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel del Paseo?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel del Paseo?

Check-out is at 1 PM.

Where is Hotel del Paseo located?

Located in Puebla Historic Center, this hotel is within a 15-minute walk of Museum of the Mexican Army and Air Force and Zócalo de Puebla. Uriarte Talavera and Bello Museum are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

8.0

Cleanliness

7.6

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 36 out of 162 reviews
Rating 8 - Good. 68 out of 162 reviews
Rating 6 - Okay. 35 out of 162 reviews
Rating 4 - Poor. 13 out of 162 reviews
Rating 2 - Terrible. 10 out of 162 reviews

Reviews

Verified

2/10 Terrible

Azael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepcionante.

A pesar de haber realizado con mucha anticipación mi reservacion no me atendieron a mi llegada. Tuvieron que asignarme otro hotel.
Stayed 4 nights in Dec 2020
Verified

2/10 Terrible

Jaime

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reserva sin ocupar, hotel cerrado

Experiencia horrible, nunca ocupe la reservación el hotel estaba cerrado, llamadas entre el hotel y hotels.com echandose el problema uno al otro y viceversa, aun no recibo mi reembolso, de un servicio que no use y no me brindaron, dado que el hotel estaba cerrado.
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and comfortable

Hotel del Paso was very comfortable. We were in town for a family emergency and this hotel was conveniently close to the hospital. The staff was very nice and helpful and never had an issue with any of them. The room was super clean and they would do a really good job at having it ready after a long day at the hospital.
Stayed 2 nights in Jul 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar tranquilo cerca del centro

El hotel tiene habitaciones bastante espaciosas. Sin embargo, le faltan enchufes (solo había 2, uno para la tv y otro mal situado debajo de una mesilla). Si la habitación hubiese estado llena, habrían faltado. Se agradecería también una nevera. Hay agua caliente sin problemas. Solo hay escaleras, pero la ambientación es agradable, dando las habitaciones a un patio interior. Deberían revisar que todas las puertas lleguen hasta el suelo ya que cada mañana me entraban pájaros. Dan agua de cortesía que reponen cada día. El personal es amable. El wifi funciona muy bien. La ubicación está bastante bien: a una calle del Paseo Prado y unos 5 minutos a pie del centro.
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estancia, hotel limpio, buen desayuno, atrás comunes cómodas y amenas, excelente trato .
Stayed 7 nights in Mar 2020
Verified

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totalmente recomendable

Realize mi reserva por internet y a las pocas horas se comunicaron conmigo para confirmar y preguntar la hora de llegada, muy agradable, el hotel muy bonito, la atención desde las llegada atenta, las tarifas excelentes, ocupe dos habitaciones el desayuno rico. Sin duda volvería.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveler

Podría decir que en general, limpieza y buena atención del personal a cargo
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Edgar Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Servicio

Excelente servicio
Stayed 1 night in Mar 2020
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la Arquitectura..... le falta TV por cable...
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
El costo congruente con el lugar, limpio y fácil acceso. Mucho ruido en la noche, la reservación decía cama queensize y era matrimonial, la televisión no sintonizaba bien los canales y muy poca variedad.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE HOTEL Y SERVICIO

Cumplio bastante bien con las expectativas, Hotel muy comodo, limpio, agradable, excelente atencion al hacer check in y durante la estancia.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Teníamos algunas dudas sobre el check Inn pero tuvo una rápida y favorable respuesta y solución
Stayed 1 night in Feb 2020
Verified

8/10 Good

Carlos Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodo y economico

Por el costo está muy bien el hotel
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super bien la calidad y el precio del hotel, habitacione bonitas, solo que se escucha mucho ruido en la noche en las habitaciones que dan a la calle. Muy amables todos los empleados del hotel. Por $50 desayunas super bien en el restaurante del hotel. Caminando llegas en 15 minutos al Zócalo de la ciudad
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Raga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atencion personal muy amable y buena hubicacion
Stayed 2 nights in Feb 2020
Verified

8/10 Good

heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio

Buen hotel limpio servicial cerca zocolalo
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar, servicio, ubicación todooo!!!

Magnifico lugar, excelente servicio, perfecta ubicación
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho, es cómodo y muy tranquilo. Hubiera estado excelente que contaran con plancha para la ropa. Pero sí me volvería a hospedar, el patio es muy lindo y agradable para convivir con amigos o familia.
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location and very accommodating staff. There's no such thing as quiet time. There was some construction and some guest didn't care about the time.
Stayed 7 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room is very comfortable and the stall are helpful. Everything, from the room to the patio, well maintained
Stayed 5 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No es hotel común y cualquiera, conserva arquitectura algo antigua.
Stayed 1 night in May 2019
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Underrated, great hotel in Puebla

I've stayed at this hotel twice over the past few years. It's a pleasure. Very quiet (contrary to some previous posts--I think those folks must have had bad luck). In fact, unlike so many Mexican hotels, this isn't a 'concrete bunker' with echoes from the hallways. The doors are nicely secure, too. It is about a ten minute walk to the downtown, but conversely, a park is just one block to the west (and the military and railroad museums very nearby). Exceedingly friendly staff here. I highly recommend.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUY BONITO, SECILLO Y AGRADABLE, CERCA DEL ZOCALO DE PUEBLA DE RESTAURANTES Y BARES
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
싸고 좋은 호텔이였어요. 프론트나 직원분들 모두 친절하시고 좋았습니다. 센트로랑도 걸어서 금방이라 좋습니다.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel cómodo y tranquilo solo 10 minutos caminando del zócalo, buen precio
Stayed 1 night in Dec 2018