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Azcarraga Hotel

2.0 star property
Peaceful retreat in Puebla's historic heart offers the perfect balance of tranquility and convenient access to the city's most iconic landmarks

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Azcarraga Hotel sits in Puebla Historic Center, where travelers can find WiFi in public areas while staying close to Zócalo de Puebla and Puebla Cathedral. The 24-hour front desk provides assistance, and luggage storage makes exploring the vibrant surroundings easier.

Reviews

6.6 out of 10

Popular amenities

  • Free WiFi
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Basic Room

Basic Room | Bed sheets

Basic Room

Highlights

Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room

Family Double Room | Bed sheets

Family Double Room

Highlights

Flat-screen TV
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds

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About the neighborhood

Located in Puebla, Azcarraga Hotel is in the city center. SKY Bridge Puebla and Puebla Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Africam Safari and National Museum of Mexican Railroads. Looking to enjoy an event or a game while in town? See what's happening at Cuauhtemoc Stadium or Estadio de Béisbol Hermanos Serdán. Visit our Puebla travel guide
Map
3 Poniente 724 Centro histórico, 16, Puebla, PUE, 72000

What's nearby

  • Zocalo Square showing night scenes and a garden
    Zócalo de Puebla
    10 min walk - 0.9 km
  • Puebla Cathedral which includes night scenes, heritage architecture and a church or cathedral
    Puebla Cathedral
    12 min walk - 1.0 km
  • Santo Domingo Church featuring a church or cathedral, interior views and heritage elements
    Santo Domingo Church
    12 min walk - 1.0 km
  • Los Sapos Bazaar as well as a small group of people
    Los Sapos Bazaar
    15 min walk - 1.3 km
  • Puebla Convention Center
    14 min drive - 4.5 km

Getting around

  • Puebla–Cholula Tourist Train Terminal
    15 min walk
  • Puebla Intl. Airport (PBC)
    41 min drive

Restaurants

  • El Gato De Oro
    4 min walk
  • Fonda de Santa Clara
    2 min walk
  • OCHO30.4
    3 min walk
  • Restaurant Puebla
    2 min walk
  • San Jorgito
    1 min walk

About this property

Azcarraga Hotel

Hotel near Zócalo de Puebla
Close to Angelopolis Commercial Center, Azcarraga Hotel has plenty to offer. Guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • A roundtrip airport shuttle (surcharge), luggage storage, and smoke-free premises
  • A 24-hour front desk
More amenities include:
  • Bathrooms with showers and soap

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 1500 per vehicle (roundtrip, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Azcarraga Hotel Hotel
Azcarraga Hotel Puebla
Azcarraga Hotel Hotel Puebla

Frequently asked questions

Is Azcarraga Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Azcarraga Hotel doesn't offer parking.

What time is check-in at Azcarraga Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Azcarraga Hotel?

Check-out is at 1:00 PM.

Does Azcarraga Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1500 per vehicle applies.

Where is Azcarraga Hotel located?

Located in Puebla Historic Center, this hotel is within a 10-minute walk of Plaza de Revolución and Zócalo de Puebla. Museum of the Mexican Army and Air Force and Uriarte Talavera are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 15 minutes by foot.

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Reviews

Azcarraga Hotel Reviews

6.6

6.0

Cleanliness

6.4

Amenities

6.0

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 6 out of 21 reviews
Rating 8 - Good. 3 out of 21 reviews
Rating 6 - Okay. 6 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 4 out of 21 reviews

Reviews

6/10 Okay

Carla

Disliked: Property conditions & facilities
Se necesitan hacer muchas mejoras al hotel ya que varios muebles están desgastados o viejos. No fue una mala experiencia porque es muy lindo pero mucho en que mejorar.
Stayed 1 night in Apr 2025

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Muy grato, buenos anfitriones
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesimo servicio

Pesimo servicio, cuartos sucios y con chinches y cucarachas, no habia papel ni toallas, los cuartos tenian un olor desagradable, cambiamos de hotel a la hora
Stayed 1 night in Apr 2025

2/10 Terrible

GLORIA ESTHER

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No es nada de lo que publican , aun lo estan remodelando, muy sucio nunca limpiaron la habitacion, el baño se hinundo en dos ocaciones. Nos salimos antesde lo previsto.
Stayed 5 nights in Jan 2025

6/10 Okay

Luis Darío

Disliked: Cleanliness, property conditions & facilities
Mejorar el internet, no llegaba a mi cuarto y nunca me pude duchar porque no salia agua caliente.
Stayed 1 night in Jan 2025

4/10 Poor

Teresa Nathalia

Disliked: Staff & service, amenities, property conditions & facilities
Se les perdió nuestra reservación y nos tuvieron que dar otro cuarto (lo manejaron como upgrade pero tenía menos camas de las que habíamos pedido), se les olvidó cobrarnos y nos terminaron tocando a la puerta a la medianoche de nuestra última noche, personal poco profesional
Stayed 2 nights in Dec 2024

8/10 Good

AHUIZOLT ALEJANDRO

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Económica y practica para hospedaje!
Stayed 3 nights in Nov 2024

6/10 Okay

daniel

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

decente por el precio

Un poco atorado el check in pero muy amables los de la recepcion. El edificio es viejo por lo cual las compliaciones de un inmueble antiguo se hacen presentess
Stayed 2 nights in Dec 2024

6/10 Okay

Aurelio

Buen trato
Stayed 3 nights in Dec 2024

10/10 Excellent

Aníbal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bien todo sin ningun problema. muy segura y silencioso
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelenteeeeeeeeeee

Excelente servicio, accesible, sus instalaciones son reconfortables, cómodas. El personal respetuoso y sobre todo el lugar es seguro y buena ubicación
Stayed 1 night in Nov 2024

4/10 Poor

Itzel

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
La habitación no era para nada lo que mostraba en sus fotos
Stayed 1 night in Aug 2024

8/10 Good

Yosef

Disliked: Room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Abraham

Stayed 1 night in Mar 2025

6/10 Okay

fabiola

Stayed 1 night in Feb 2025

2/10 Terrible

raul

Stayed 1 night in Dec 2024

8/10 Good

Matthew

Stayed 1 night in Dec 2024

10/10 Excellent

Susana

Stayed 1 night in Nov 2024

2/10 Terrible

DENICE

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cristian Nicolás

Stayed 1 night in Aug 2024

6/10 Okay

Erika

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024