2 間酒吧/酒廊

布拉格瑪瑪謝爾特飯店的評分

4 out of 5
布拉格瑪瑪謝爾特飯店
Veletrzni 1502/20, Prague

評論

9.4

好極了

10 分,有夠讚;775 則評論中有 536 則" "
8 分,不錯哦;775 則評論中有 198 則" "
6 分,一般般;775 則評論中有 31 則" "
4 分,不太好;775 則評論中有 7 則" "
2 分,很糟糕;775 則評論中有 3 則" "

9.6/10

整潔度

9.2/10

員工素質

9.2/10

設施服務

9.4/10

住宿環境和硬體

9.0/10

環保程度

評論

8/10 不錯哦

Ray

於 2024 年 4 月住了 3 晚
Katie FO Team 於 2024年4月9日回覆
Dear Ray,Thank you so much for your rating! We are glad you enjoyed your stay with us and we hope to see you again soon :).Mama You!

10/10 有夠讚

YiLun

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很舒服
於 2019 年 12 月住了 4 晚

10/10 有夠讚

chin-li

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
不錯
真正值得四星的旅館
於 2019 年 9 月住了 3 晚

6/10 一般般

真實旅客

於 2019 年 9 月住了 4 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good service and staffs are always friendly with reasonable price, food is good.
於 2019 年 8 月住了 2 晚

10/10 有夠讚

BING

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
令人满意的住宿体验
非常令人满意的一次住宿体验!各方面都相当不错。
於 2019 年 8 月住了 2 晚

8/10 不錯哦

Xuan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
不错的选择
酒店总体不错,就是房间偏小,感觉空间有些拥挤,跟图片显示有些出入。另外车辆出入不是很智能,几乎每出入一次都要到前台重新办理一下。
於 2019 年 4 月住了 2 晚

10/10 有夠讚

Bo-Han

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 5 月住了 1 晚

10/10 有夠讚

SCW

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect hotel Bed is super comfortable Shower is great Stylishly designed New and very clean A bit out of the way but with 10 mins tram ride, you are in the city centre in no time
於 2018 年 12 月住了 2 晚

10/10 有夠讚

Claudia

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Schönes Zimmer, witzige Einrichtung, sehr leckeres Frühstück, verkehrsgünstige Lage (samt Ticket-Automat im Hotel, sehr praktisch) - insgesamt ein cooles Hotel!
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Seher

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Leider habe ich fälschlicherweise zwei einzelbetten gebucht, aber wurde sofort nach wunsch vom personal ohne Probleme geändert. Ich habe nichts zu meckern war sauber und gemütlicher zwei Tages Aufenthalt. Gerne wieder
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Patrick Christian Sejberg

團體旅遊
喜歡:整潔度和住宿環境和硬體
The hotel was not as i expected. From the pictures i saw a modern hotel with some unique touches. But the interior design was really strange and had a kinky touch with masks and sexual hints around. Also the hotel lobby had a Strange dense smell. Not the rooms thankfully. Would Also recommend them to rearrange some of the furniture. As you get in the lobby, there is a pool table placed horrible so you stand ind their way when you wait for check in. Also the restaurant for breakfast was quite bad arranged. Food was placed 4 different places on the bar tops, and the coffe machine and the staff that check people in for brekfast nearly blocked the walkway for people at times, making it awkward to get around. All in all very fine hotel, But needs som rearrangements. We used Uber to get around, good prices and very easy. Location wise is a bit off in terms of dinner if your not out early.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Helen Audrey Jackson

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 4 晚
Katie, FO Team 於 2024年5月19日回覆
Dear Helen,Thank you so much for such a wonderful rating.We are looking forward to seeing you again someday!Mama You!

6/10 一般般

Anton Björn Olle

於 2024 年 5 月住了 4 晚
Katie FO Team 於 2024年5月14日回覆
Dear Anton,Thank you for taking the time to give us such a nice rating. We hope to be able to welcome you here again someday!Mama You!

8/10 不錯哦

Karina

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Godt overnatningssted
於 2024 年 5 月住了 4 晚
Katie FO Team 於 2024年5月14日回覆
Dear Karina,Thank you so much for your kind review. We are glad you enjoyed your stay with us and we hope to see you again soon!Mama You!

8/10 不錯哦

melanie

情侶出遊
喜歡:整潔度和員工素質
The ac wasn’t working I the hotel they did their best to accommodate us with fans Very small room but it was clean lobby was nice and fun
於 2024 年 4 月住了 3 晚
Elvin, Assistant Front Office Manager 於 2024年5月7日回覆
Dear Melanie,Thank you for choosing to stay at Mama and for taking the time to share your feedback with us. We genuinely appreciate your kind words regarding our efforts to accommodate you during your recent visit, despite the air conditioning issue.We understand how important a comfortable stay is for our guests, and we regret any inconvenience caused by the AC situation. Your understanding and patience are greatly valued.It brings us joy to hear that you found our rooms clean and enjoyed the ambiance of our lobby. Our team strives to create a welcoming environment for all our guests, and it's rewarding to know that our efforts are appreciated.Once again, thank you for your feedback and for choosing Mama. We look forward to welcoming you back for another enjoyable stay in the future. Mama Loves You!Warm regards,ElvinAssistant Front Office Manager.

10/10 有夠讚

LARISSA

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great amenities and comfort.
於 2024 年 4 月住了 4 晚
Elvin, Assistant Front Office Manager 於 2024年5月6日回覆
Dear Larissa, We're delighted that you found our amenities top-notch and your stay comfortable. It's our goal to provide a memorable experience, and we're thrilled we hit the mark with you.. Looking forward to hosting you again soon. Mama Loves YOU!Elvin, Assistant Front Office Manager

10/10 有夠讚

Mélissa

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Parfait hôtel beau propre
於 2024 年 4 月住了 3 晚
Katie, FO Team 於 2024年4月29日回覆
Dear Melissa,thank you for your review. We are very happy to hear that you enjoyed your stay.We are looking forward to being able to welcome you here again someday :)Mama You!

8/10 不錯哦

Carmen

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel itself was great, amazing lobby with retro arcade games, pool table. Rooms were warm and had to keep the window open as the aircon is centrally controlled and is set to 23 degrees which is too warm for us. The are plenty of places to eat nearby and not a far walk out to Prague 1
於 2024 年 4 月住了 4 晚
Elvin, Assistant Front Office Manager 於 2024年4月24日回覆
Dear Carmen,"Thank you so much for sharing your experience with us! We're thrilled to hear that you enjoyed the fantastic amenities in our lobby, including the retro arcade games and pool table. We're sorry to hear that the room temperature wasn't quite to your preference due to the centrally controlled air conditioning set at 23 degrees. Your feedback is invaluable, and we'll certainly take it into consideration for future improvements. We're glad, however, that you found plenty of dining options nearby and that Prague was easily accessible. We hope to welcome you back again soon for another enjoyable stay!" MAMA Loves YOU!

10/10 有夠讚

Steven,Las Vegas

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location. Hip vibe. Good value. Surprisingly complete breakfast. Good value overall. Nice view from upper floor rooms
於 2024 年 4 月住了 1 晚
Oleksandra, FO 於 2024年4月15日回覆
Dear Steven, thank you for sharing your experience! We're delighted to hear that you enjoyed our prime location, vibrant atmosphere, and the value we strive to provide. It's fantastic that you found our breakfast surprisingly complete and appreciated the view from our upper floor rooms. We look forward to welcoming you back for another enjoyable stay!

8/10 不錯哦

Marco

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property is very nice, the staff is very friendly and helpful. Brilliant location. I only rate this as 4stars since the air conditioning of my room was not working properly.
於 2024 年 4 月住了 4 晚
Oleksandra, FO 於 2024年4月15日回覆
Dear Marco, thank you for your feedback and for highlighting the positive aspects of your stay. We apologize for any inconvenience caused by the air conditioning issue in your room. Rest assured, we'll address this promptly to ensure it doesn't happen again. We appreciate your four-star rating and hope to have the opportunity to provide you with a flawless experience during your next visit.

10/10 有夠讚

Sean,Clarksville

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel, will absolutely stay here every time I come to Prague. Loved the easy parking as well.
於 2024 年 4 月住了 2 晚
Oleksandra, FO 於 2024年4月15日回覆
Dear Sean, thank you for your glowing review! We're thrilled to hear that you enjoyed your stay with us and that our convenient parking made your visit even more enjoyable. We can't wait to welcome you back on your next trip to Prague!

6/10 一般般

Manuel joao da silva

不喜歡:員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Rene 於 2024年4月12日回覆
Dear Manuel,thank you for your feedback. We hope your stay was comfortable and we would be happy to welcome you in Mama again soon.Kind regards,ReneFront office

10/10 有夠讚

Richard

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Decor is very unique but is amazing. Hotel clean, modern and of a great standard. Friendly staff on reception and nothing was too much trouble. Restaurant & bar. All in all a great hotel perfectly placed for accessing the old town either walking or by tram. Will definitely recommend to others needing a hotel in Prague
於 2024 年 4 月住了 3 晚
Katie, FO Team 於 2024年4月10日回覆
Dear Richard,Thank you so much for your kind words. We are very happy to hear you enjoyed your stay with us :). It's also great that our location made it easy for you to explore the city. We are looking forward to welcoming you or people you recommend us to here someday. Mama You!

8/10 不錯哦

Fran

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel, great location, great breakfast, as said to staff at the time lighting in bedroom was not bright enough to be able to read easily, needs a kettle to enable hot drinks making in room.
於 2024 年 3 月住了 3 晚
Katie, FO Team 於 2024年4月9日回覆
Dear Fran,Thank you for your valuable feedback! We're delighted you enjoyed our hotel's location, breakfast, and overall experience. We'll certainly address the lighting issue and consider adding kettles to enhance guests' comfort during their stay. We appreciate your input and hope to welcome you back soon!Mama You!

8/10 不錯哦

Aurelie

情侶出遊
喜歡:整潔度和員工素質
Hôtel design sympa à l’intérieur Transport en commun très proche de l’hôtel Très bon petit déjeuner, aussi bien en salé qu’en sucré Personnel sympathique
於 2024 年 4 月住了 3 晚
Elvin, Assistant Front Office Manager 於 2024年4月8日回覆
Dear Aurelie,We're delighted to hear that you appreciated our close proximity to public transportation.As for breakfast, we're thrilled that you enjoyed our diverse spread of both savory and sweet options. We believe that starting the day with a delicious meal sets the tone for a fantastic day of adventures.Thank you for your kind words about our staff! Providing friendly and attentive service is a top priority for us, and we're thrilled to hear that our team made your stay even more enjoyable.We hope to have the pleasure of welcoming you back.Warm regards,ElvinAssistant Front Office Manager.

8/10 不錯哦

Vanessa

家庭旅遊
喜歡:員工素質和住宿環境和硬體
Gutes Frühstück, nettes Personal, großer Parkplatz, direkte Anbindung an Straßenbahn - Sauberkeit ist okay, schwache Beleuchtung in den Zimmern
於 2024 年 4 月住了 4 晚
Elvin, Assistant Front Office Manager 於 2024年4月8日回覆
Dear Vanessa,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed our delicious breakfast offerings and found our staff to be accommodating and friendly.Regarding the parking situation, we're pleased to provide ample space for our guests, ensuring that your vehicle is safe and secure during your stay.We appreciate your mention of the direct connection to the tram, as accessibility is important to us. It's wonderful to know that you found it convenient for exploring the area.We take cleanliness seriously, and while we're glad to hear that it met your expectations, we'll certainly continue to strive for excellence in this regard.As for the lighting in the room it is Mama style decoration of room, in any case we value your feedback and will take it into consideration as we work to enhance our guests' overall experience. Thank you again for choosing to stay with us. We hope to have the opportunity to welcome you back for another enjoyable visit in the future!MAMA LOVES YOU!Warm regards,ElvinAssistant Front Office Manager.

6/10 一般般

Fabrizio

喜歡:整潔度和員工素質
於 2024 年 3 月住了 3 晚
Katie, FO Team 於 2024年4月9日回覆
Dear Fabrizio,Thank you so much for taking the time to give us such a good rating. We are glad you enjoyed your stay. If there is anything we can improve for the next time, please let us know!Mama You!

10/10 有夠讚

Rosa

於 2024 年 3 月住了 4 晚
Elvin, Assistant Front Office Manager 於 2024年4月24日回覆
Dear Rosa,"Thank you so much for the fantastic rating! We're thrilled to hear that you had such a great experience during your stay with us. Your satisfaction is our top priority, and we're delighted that you enjoyed the amenities and convenience our hotel has to offer. We truly appreciate your support and hope to have the pleasure of welcoming you back again in the future!" Mama LOVES You! Elvin, Assistant Front Office Manager

10/10 有夠讚

Ingolf

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Katie, FO Team 於 2024年4月2日回覆
Dear Ingolf,Thank you so much for such a great rating. We are happy to hear you enjoyed your stay with us and we are looking forward to seeing you again in the future.Mama you!

10/10 有夠讚

Roland

寵物同遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Das war ein wunderschöner Städte Trip Dass Hotel ist wirklich empfehlenswert Immer wieder gerne
於 2024 年 3 月住了 2 晚
Matej FOA 於 2024年3月30日回覆
Hello Roland,thank you for your lovely review. We love to hear you have enjoyed your stay with us. Hope to see you again soon. Mama you

10/10 有夠讚

Kari

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Centrum läge om man gillar promenader eller så tar man spårvagnen
於 2024 年 3 月住了 3 晚
Katie, FO Team 於 2024年3月26日回覆
Dear Kari,Thank you so much for your great review. We are so happy to hear you enjoyed the location of our hotel and easy way to get to the places that mattered most to you from here :) We hope to see you here again soon. Mama You!

10/10 有夠讚

mikael

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Top
於 2024 年 3 月住了 3 晚
Katie, FO Team 於 2024年3月26日回覆
Dear Mikael,thank you for your wonderful rating. We are happy to hear your stay was top :) Until next time,Mama you!

10/10 有夠讚

Martin

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Rene 於 2024年3月20日回覆
Dear Martin,thank you for your perfect score feedback. We are happy that you enjoyed your stay in Mama Prague and we hope to see you again soon. Kind regards,ReneFront office

10/10 有夠讚

Susanne

於 2024 年 3 月住了 2 晚
Elvin, Assistant Front Office Manager 於 2024年3月31日回覆
Dear Susanne, Thank you so much for taking the time to give us such an excellent rating. We hope to be able to give you an even better experience next time. Mama you! Elvin, Assistant Front Office Manager.

10/10 有夠讚

Pamela

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We were very happy with our stay! Location was about a 20 minute walk into Prague 1. Overall lots of food options and great location. Staff were amazing! Definitely recommend the Sunday brunch:)
於 2024 年 3 月住了 3 晚
Katie, FO Team 於 2024年3月10日回覆
Dear Pamela,thank you for your great review! It is wonderful to hear that you enjoyed your stay with us and that you got to experience our Sunday brunch as a part of it.We are looking forward to being able to welcome you again. Mama you!

8/10 不錯哦

Andrew,Daventry

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very impressive hotel and great room, excellent bed and clean. Only gripe was the AirCon. You can’t control it in your room, it works same for all. Window open too noisy, but 22C first night eat too hot
於 2024 年 3 月住了 2 晚
Rene 於 2024年3月8日回覆
Dear Andrew,thank you for your message. We are happy that you had overall a pleasant experience with us. We will of course do our best to fix the AC issue, so it will be working fine for your next visit :)Kind regards,ReneFront office

10/10 有夠讚

Sabrina

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Hotel moderno, pulitissimo e lo staff molto cordiale e disponibile Stanza un po piccola ma pulita ..il letto spaziale...tv accessibile gratuitamente come il wifi Colazione super!!!!!!!! Sotto l hotel passa ogni 10 min il tram 17 o 27 che porta al centro ...davanti al ponte Karlo Biglietti disponibili in hotel o direttamente sul tram...conviene fare il giornaliero..costa circa 6 euro ma si viaggia tutto il giorno Conviene pagare sempre in corone o con bancomat La popolazione molto gentile ed educata
於 2024 年 3 月住了 3 晚
Katie, FO Team 於 2024年3月6日回覆
Dear Sabrina,Thank you so much for such a wonderful review!We are so happy that you enjoyed your stay here and that we could have provided you with a spacious room and good breakfast. Moreover, thank you for sharing tips for getting around Prague with public transport. The day ticket is a great way to get around for its low price.We are looking forward to welcoming you here again someday. Mama loves you!

10/10 有夠讚

Liam

於 2024 年 2 月住了 3 晚
Katie, FO Team 於 2024年3月25日回覆
Dear Liam,Thank you for your wonderful rating. Hopefully, we will be able to welcome you back someday :)Mama you!

10/10 有夠讚

tino

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I can only recommend this hotel, easy to get public transport to inner city. Good restaurants nearby, good service at the hotel, first class treatment from the staff. Not going to be the last time, we come at this hotel.
於 2024 年 3 月住了 2 晚
Katie, FO Team 於 2024年3月6日回覆
Dear Tino,Thank you so much for taking the time of your day to write us such a great review.We are so glad our service was up to your standards and that the location was convenient for you.We are looking forward to your next visit :)Mama loves you!

10/10 有夠讚

Sabrina

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall it was just Great! Only I wished there would be a kettle and fridge in the room! And at least one light that helps to see when you are getting ready in the evening. Bath tub option would be so appreciated! Plus side the Best bed ever and fantastic staffs across the board working very hard with a smile! Your efforts are appreciated and I m so looking forward to come back with my family! Thank you especially to Matěj at the reception such a lovey positive way of working! He was the best
於 2024 年 2 月住了 2 晚
Matej, front office agent 於 2024年2月27日回覆
Dear Sabrina, thank you so much for your lovely review. We're so happy to hear you've enjoyed your stay with us and that you've enjoyed our 5* bedding, the atmosphere and our staff. We keep all kettles on the reception and they are available to all our guests for a return deposit. Every room is equipped with a mini-fridge that we keep empty so the guest can use it to storage whatever they need to. We will definitely be exploring new ways to improve the lighting and the bathtub option in our rooms.And lastly I want to thank you for your kind words surrounding me and my colleagues. Feedback like this is always very appreciated and having guests like you that see and recognize our jobs belongs to the highlights of our work. We are so excited to have you back at Mama! Mama youMatej FOA

6/10 一般般

Mike

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wir wollten Freitag den Abend mit Freunden an der Bar ausklingen Lassen. Unsere Cocktails waren qualitativ nicht gut, hatten Caipi, Whisky Sour unsere Freunde wurden später sogar auf Nachfrage nicht bedient und blieben auf dem Trockenen sitzen. Das Personal schien total überfordert. Auch war durch die laute DJ Musik eine Unterhaltung kaum möglich. Schade! Hätten uns gern länger an der Bar aufgehalten.
於 2024 年 2 月住了 3 晚
Katie, FO Team 於 2024年3月7日回覆
Dear Mike,We are very sorry that your experience at our bar did not meet your expectations. Your feedback regarding the quality of cocktails, service, and atmosphere is invaluable to us. We will address these concerns with our staff to ensure that they are better equipped to handle busy evenings and provide a higher level of service to our guests.Thank you for bringing these issues to our attention, and we hope to have the opportunity to exceed your expectations in the future.Mama you!

10/10 有夠讚

Cesar

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great space for young adults and couples. I loved it.
於 2024 年 2 月住了 4 晚
Elvin, Assistant Front Office Manager 於 2024年2月24日回覆
Dear Cesar,Thank you for your kind review! We're delighted to hear that you thoroughly enjoyed your stay with us. Creating a welcoming space for young adults and couples is a priority for us, and we're thrilled that you found it to be just right. We look forward to welcoming you back in the future! MAMA Loves YOU! Elvin, Assistant Front Office Manager.

10/10 有夠讚

Adam

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had an excellent stay at the mama Shelter hotel, great friendly staff nothing was too much trouble. Really fun hotel with lots to do, arcade games, pool tables etc A
於 2024 年 2 月住了 3 晚
Rene 於 2024年2月20日回覆
Dear Adam,thank you for your awesome review. We are glad you enjoyed Mama Prague to the fullest and we hope we will welcome you again sometime in the future!Kind regards,ReneFront office

10/10 有夠讚

James

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Mama shelter is situated in an area away from the busiest part of Prague, but with a tram stop right outside your door and trams turning up every 10 minutes it's only a 15-20 minute ride into the heart of it all. The staff were awesome, the vibe they have going on there is great. The room we stayed in was just the basic one but the bed was huge and very comfortable, bathroom has what you need and the shower is great after a long day of walking. Only down side is the lack of storage area for your clothes if you're staying 5 days like we did ended up living out of our bag. Breakfast in the morning has a great selection to choose from so you won't get bored. The restaurant is open in the evenings as well if you don't manage to find something to eat anywhere else in Prague. In the lobby they have pool, football tables, loads of seating and best of all free pinball and retro arcade machines to play. They have an outside area as well which I can imagine would be great when it starts to warm up a bit. My partner and myself really enjoyed our time in Prague and knowing we got to come back each evening to Mama shelter made our trip even better, Mama says book this hotel and you'll be happy with your decision.
於 2024 年 2 月住了 4 晚
Oleksandra,FO 於 2024年2月19日回覆
Dear, JamesThank you for sharing your detailed experience at Mama Shelter in Prague! We're thrilled to hear that you had such a wonderful stay with us.Our location may be away from the busiest parts of Prague, but we're glad to know that the tram stop right outside our door made it convenient for you to explore the city. It's fantastic to hear that you found our staff awesome and enjoyed the vibrant vibe of our hotel.We're delighted that you found your basic room comfortable, with a huge bed and great shower to relax in after a day of exploring. Your feedback about the lack of storage area for clothes is noted, and we'll certainly look into ways to improve this aspect for future guests staying longer durations.We're pleased that you enjoyed the breakfast selection and that our restaurant was available in the evenings for your convenience. And we're thrilled that you made the most of our lobby amenities, including the pool, football tables, seating areas, and free pinball and retro arcade machines!We appreciate your kind words and recommendation. It means a lot to us that you enjoyed your time in Prague and that staying at Mama Shelter added to the experience. We look forward to welcoming you back in the future!Warm regards,Oleksandra FOAMama Shelter Hotel, Prague

10/10 有夠讚

Ismail

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚
Rene 於 2024年2月20日回覆
Dear Ismail,thank you for your perfect score feedback. We really do appreciate it and we would be very happy to welcome you in Mama Prague again soon!Kind regards,ReneFront office

10/10 有夠讚

Camille

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
L’hôtel Mama Shelter de Prague est l’un des meilleurs hôtels dans lesquels je suis allée. Le personnel est souriant et accueillant, l’ambiance est chic et décontractée. Les chambres sont belles, et bien insonorisées. Le petit déjeuner est parfait ! Je n’ai pas mis excellent pour la zone alentour car il est éloigné du centre ville. Mais en 10 minutes de tram on y est 🙂 Un séjour parfait!
於 2024 年 2 月住了 2 晚
Oleksandra,FO 於 2024年2月19日回覆
Dear Camille,Thank you so much for taking the time to share your experience at Mama Shelter Hotel in Prague! We are thrilled to hear that you had such a fantastic stay with us and that our staff, atmosphere, rooms, and breakfast all contributed to making your visit memorable.Your kind words about our smiling and welcoming staff, chic and relaxed atmosphere, beautiful and well-soundproofed rooms, and perfect breakfast mean a lot to us. We strive to provide exceptional service and amenities to all our guests, and it's wonderful to know that we succeeded in exceeding your expectations.We understand your comment about the surrounding area being a bit far from the city center, but we're delighted that you found the tram convenient for reaching the city center quickly. We always aim to provide convenient transportation options for our guests to explore all that Prague has to offer.Once again, thank you for choosing Mama Shelter Hotel for your stay in Prague, and we hope to have the pleasure of welcoming you back soon for another perfect stay!Warm regards,Oleksandra FOAMama Shelter Hotel, Prague

10/10 有夠讚

Robert

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚
Oleksandra,FO 於 2024年2月19日回覆
Dear guest, thank you so much for your positive review. We are delighted that you enjoyed your stay with us. We hope to see you again here soon. :) Mama you! Oleksandra, FO Team

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 5 晚
Oleksandra,FO 於 2024年2月19日回覆
Dear guest, thank you so much for your positive review. We are delighted that you enjoyed your stay with us. We hope to see you again here soon. :) Mama you! Oleksandra, FO Team

10/10 有夠讚

Cecília M

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic
AMAZING!!! Hotel realmente maravilhoso, sem dúvidas indico e voltaria novamente. instalações, conforto, café da manhã tudo muito bom. O transporte público passa na frente do hotel e muito próximo para visitar os pontos turístico.
於 2024 年 2 月住了 3 晚
Rene 於 2024年2月15日回覆
Dear Cecilia,thank you so much for your awesome feedback. We are really happy that you enjoyed your stay with us and you like everything about Mama. We hope to welcome you again soon! :)Kind regards,ReneFront office