「Hi there, overall I am quite satisfactory with our stay with Cervo Hotel with the reception very helpful and friendly. However, we had a few disappointing experiences in the restaurant in the Hotel which we would not expect for a 5 star hotel. The waiters did not provide the good service for us - first time in the restaurant they did not give us bread whereas the other tables were given bread. In the second morning, the waiter forgot our order and we had to wait for a while and needed to chase....
「Start off with the good; The hotel restaurant was delicious and was high quality food with very friendly staff, they went out of their way to make my wife and 3 year old son comfortable. Ricardo, Mattao, and Simone and Great at Front desk all amazing and very nice. The Bad; for a 5 star luxury resort you cant have a villa with 3 bedrooms and only 1 bedroom had hot water. Cristina in the front was not the friendliest and did not make us feel very welcome in my opinion.」
「What a spectacular location right on the water. Staff could not have been more helpful. If you needed something you just had to ask. And great restaurants.」
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
