8/10 不錯哦
Cheri
團體旅遊
2026 年 3 月 20 日
喜歡：員工素質、設施服務和住宿環境和硬體
Well, as usual when I got there, they had downgraded my room for me from a one bedroom suite w/a separate bedroom to a studio. I haven’t stayed at a Hilton property in over two years because of what happened to me in Ohio a few years ago when I reserved a two bedroom suite and ended up with a one bedroom suite and they told me that the sofa bed counted as a 2nd bedroomwas nothing that they could do for me I ended up having to get another room use all my points that I was saving for the way home, but basically put me on a spiral into complete poverty. Credit cards got turned off because they were being overused and it was all because of them I spent months writing a song about how they ruined my life. My husband‘s business went bankrupt. Literally they ruined my life so fast forward to now and life‘s getting a tiny bit better but as usual, they put me in the wrong room but at least they got me the right room but they charged me for it and it was a lot more money and then there were $1000 on my account on hold and it wasn’t only supposed to be 300 total and I had to fix that, but it didn’t take them long to fix it, but the hold was on my account for like days and days and days. The staff is great though much better than North Canton Embassy Suites by Hilton in Ohio. It’s taken me three years to be able to even write about it. Cause I was moving cause I lost my house.
Cheri
於 2026 年 2 月住了 2 晚