I loved my stay here! Booked last minute for Memorial Day weekend with a friend and was in a beautiful location just a short bike ride or drive from downtown Kennebunkport. Our room was beautiful looking over water and was very clean upon arrival. Staff was very friendly! The only negatives I experienced were that there was minimal staff attendance in the building. There was never anyone at the front desk, you had to go across the street if you needed anything to the other hotel they own. This definitely was concerning in terms of safety — the front door to the place was always unlocked & no staff there for the majority of the day. Also, I attempted calling multiple times and the phone just kept ringing with no voicemail or way to leave a message, and no one calling me back. The kayaks and bikes available were completely unattended, with no one helping with the process. One day nearly all the bikes were gone with no way of knowing when the other guests would bring them back. Also, many of the bikes were rusty, old and broken. We were told there was a sign out sheet at the front desk, but there was no one attending the front desk and no way to find it. We also asked about the kayaks, but we were told the only way to use them is if we carried them across the street. They were extremely heavy and this wasn’t possible for us, so we didn’t get to use them. The bikes and kayaks were both great ideas, but I just think there needs to be more staff to help out! Overall, it was great!
