Find hotels near Pontiac Lake Dog Park, Waterford from NT$1,894

"When we were unloading our vehicle my daughter stepped on an inground utility box and the cover gave way and she fell in getting soaked and twisting her knee. The staff did nothing but say they would get maintenance on it. Hours later I went back outside and it was still an open hole right next to parking spaces. This was dangerous and very unprofessional. "

"Beautiful property, kind staff. Loved having room service and breakfast on property. Not a 5 star due to a long wait at check in. We arrived at 4pm, they appeared to have a difficult reservation in front of us but since there was only one staff member for 15 mins we waited. Finally a second staff member got us checked in. We reserved a room with a terrace, it was beautiful but if you want any sleep at all, you can't have a windy night. We were shoving pieces of cardboard into the exterior door to help seal the door better so it wasn't howling inside. "

"Our stay was wonderful. Clean, good breakfast, nice rooms and friendly staff! "

"We love everything about staying here "

"The water in both the showers and the spa area(hot tub) don't get hot. The pool was occupied by a British Swimming School class so there was no swimming in the regular pool, mind you it was a Tuesday early afternoon. There was no remote to the tv and so it wouldn't turn on. The heater in the room did not really heat the room, even at the highest settings. While in the (not hot)hot tub, me and my partner were bothered by the worker whom worked the cashier and greeted people. She walked around like a patrol officer and had the audacity to call my partner to the door to "mind the children" as if we were being inappropriate, on our vacation, which we paid for, by being close to each other's face. I felt so disrespected and annoyed. The only genuinely positive thing was the coffee bar in the morning after checkout. "

"I arrived on an evening with storms and heavy fog. The front desk clerk was mildly friendly and provided almost no detail upon check in. Like that the cable had been knocked out and my TV didn't work. She advised I just unplug to reset. That didn't work. I could never connect to secure wifi service and the staff was not helpful with this. My shower door would not stay closed. Even with a washcloth jammed in there- I gave up. The room guide was missing. As a property, I was so disappointed to find no restaurants nearby. I won't be staying at this property again."

"Room was clean."

"The windows were did not have good shades I could see the lights as i was sleeping outside "

"everything was great "