「The room was exceptional, as always. However check in , was a bit disappointing, there were 2 men working the check in desk, we were told to step over to the second man for help, he mumbled something and handes us the room key , we looked on the card for the room number. Then at 4am my husband woke to a room door repeatedly banging from next door to I us and yelling..I love this hotel z we've been staying here when in town the last several years , but th service seems to be declined,not sure why...
「The room was exceptional, as always. However check in , was a bit disappointing, there were 2 men working the check in desk, we were told to step over to the second man for help, he mumbled something and handes us the room key , we looked on the card for the room number. Then at 4am my husband woke to a room door repeatedly banging from next door to I us and yelling..I love this hotel z we've been staying here when in town the last several years , but th service seems to be declined,not sure why...
「We had an issue with our room and Kim was able to quickly address the issue and offer us complimentary food and drinks for our troubles. The hotel itself is in a great location and was close to everything. We were there to take “The Office Self Guided Tour” and the location of the hotel is perfect for all of the sites. 」
「We had an issue with our room and Kim was able to quickly address the issue and offer us complimentary food and drinks for our troubles. The hotel itself is in a great location and was close to everything. We were there to take “The Office Self Guided Tour” and the location of the hotel is perfect for all of the sites. 」
「Check-in staff was engaging. The entire hotel was very clean and decorated beautifully. There was a leak at the bathroom sink and the response from staff was fast and friendly. The breakfast was next level and allowed us to have a slower start to our day. We left relaxed and happy.」
「Check-in staff was engaging. The entire hotel was very clean and decorated beautifully. There was a leak at the bathroom sink and the response from staff was fast and friendly. The breakfast was next level and allowed us to have a slower start to our day. We left relaxed and happy.」