Find Beach Hotels in Playa Quemada

"The room was spotless, The reception staff couldn’t have been any more helpful they are very professional. There was an issue with the restaurant as I went into the buffet I confirmed prior to the gentleman that I’m self catering I will be paying cash. He was also professional as I was finishing up I paid and ask could I get a paper/plastic cup as I had a glass, He said it’s fine go ahead with the glass so on the way back to my room I was physically grabbed a member of staff from the bar accusing me of not paying and telling me I can’t bring my glass. My Spanish is below average as he needs to go study English as it’s a tourism industry with majority of people coming to this area are English speaking people. I went to the staff at reception to resolve this issue as it was extremely embarrassing as I was a solo traveler I paid my bill and also tipped the staff wore lovely people but the guy from the bar didn’t even apologise when he called his colleague to confirm I paid and I was told I could bring the glass. I was extremely embarrassed I was offered 1 drink as there was no manager he’s on vacation I found that extremely confusing as a hotel chain they have no manager on site 3 days ago I reported this every day I went down to see what the update was. I was told no manager. I only wanted a apology from the guy who made me so embarrassed and physically put his hands on me. I’m a friendly non aggressive guy but he told staff he has no reason to apologise so I was told to email "

"All fine. Regular visitors "

"Excellent location, luxurious hotel, quiet and relaxing. Great staff. Reasonable drinks prices in the bar. Spacious rooms. Would highly recommend and will definitely stay here again"

"Great stay- friendly staff, very clean and tasty food. "

" Every thing about this hotel is of a very good standard ,it’s very peaceful,excellent location ,great pools ,food and staff are excellent,the rooms are spotless,beds and linen are high quality ,shower is superb ,and also the high pressure toilets ! This was our second stay in this hotel and we cannot recommend it enough ,it’s registered as a 5 star ,which it’s not quite,however for all it has going for it I’d recommend it for all but the most fussy of clients ! Overall great friendly hotel with excellent staff that actually care about their clients and their well being ,you can’t go wrong with this one ,absolutely spotless,thanks dream we shall return ! Great hotel overall ,great staff that actually care about "

"Rent och prydligt, men mycket slitet, både rum och korridorer. Stort behov av renovering. Matsalar och övriga utrymmen är helt okej vad gäller standard. Mycket trevlig personal och bra och varierad mat. Bra utbud vad gäller kvällsunderhållning. Gott om solbäddar vid poolerna."

"Can’t fault the accommodation, location, food, service, all staff especially the entertainment team who worked endlessly to ensure kids had fun! Overall great experience and will definitely return! "

"Great place. Amazing staff, in particular the Italian lady at the reception (gloria? I don’t recall her name), but she was kind, accommodating and considerate."