Piercebridge Vacations

"We had a pleasant stay. The grounds was beautiful. The room was clean, comfortable, and had everything we needed for a short visit. We stayed in the west wing section with a view to the garden. The rooms are not large in size with a double bed. It's a simple, no-frills place with basic amenities, but it delivered exactly what we expected. The breakfast was good, with a nice selection to start the day, with a buffet style continental breakfast and a cooked meal also available on demand. The...

"I have a 3-5 on service. All the staff that I interacted with were very helpful and professional. However, the housekeeping was not good. I was only there for 2 days. On the first day, my room was not cleaned, despite housekeeping being right outside the room when I left for the day. On the second day, the room was cleaned but the amenities (tea, coffee, etc.) were not replenished. Clearly no quality checks by the housekeeping management."

"Staff lovely room great & good delicious"

"Bathrooms need a revamp. Looking outdated and tired"

"Key card didn’t work in the outside door but someone heard knocking and opened the door"

"Quick check in, we asked for a room at the back, we were given room 8. Nice room, comfy bed, pillows a little flat. Lovely shower room with waterfall shower, nice toiletries. It was a very hot day when we checked in, so the room of course was hot, we opened the windows. Had our meal in the hotel, we shared a ploughman's platter with a couple of extra sides which was very nice. Also bought a bottle of wine. We sat outside after the meal to look at the lovely view. We'd brought an extra fan...

"Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling."