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Neptuna Hotel

Photo gallery for Neptuna Hotel

Primary image
Outdoor pool
Desk, laptop workspace, free WiFi, bed sheets
Desk, laptop workspace, free WiFi, bed sheets
Desk, laptop workspace, free WiFi, bed sheets

Overview of Neptuna Hotel

Neptuna Hotel

3.0 star property

3.5/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
176 Ratuthit 200 Songroipi Rd, Patong, Phuket, 83150

Explore the area

  • Popular LocationBangla Road2 min walk
  • Popular LocationPatong Beach10 min walk
  • Popular LocationBang Tao Beach36 min drive
  • AirportPhuket (HKT-Phuket Intl.)60 min drive

Choose dates to view prices

About this area

Patong

Located in Patong, Neptuna Hotel is in the city center and near the beach. Shoppers can check out Bangla Road, while everyone can enjoy the natural beauty of Patong Beach and Karon Beach. Looking to enjoy an event or a game while in town? See what's happening at Bangla Boxing Stadium or Surakul Stadium.

What's nearby

  • Royal Paradise Night Market - 1 min walk
  • Bangla Road - 2 min walk
  • Jungceylon Shopping Center - 6 min walk
  • Patong Beach - 10 min walk
  • Bang Tao Beach - 36 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 65 min drive

About this property

Neptuna Hotel

3-star hotel, walk to Bangla Road
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and dry cleaning.
Neptuna Hotel offers 75 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Languages spoken

English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (THB 60 per day)
  • Limited onsite parking

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: THB 200 for adults and THB 200 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk
  • Laptop-friendly workspace

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Policies

Check-in

Check-in from 2:00 PM - 6:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: THB 1000.0 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: THB 200 for adults and THB 200 for children (approximately)
  • Self parking fee: THB 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Neptuna Hotel Hotel
Neptuna Hotel Patong
Neptuna Hotel SHA Plus
Neptuna Hotel Hotel Patong

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 4 out of 12 reviews
5 - Excellent 33%
Rating 4 - Good. 3 out of 12 reviews
4 - Good 25%
Rating 3 - Okay. 2 out of 12 reviews
3 - Okay 17%
Rating 2 - Poor. 1 out of 12 reviews
2 - Poor 8%
Rating 1 - Terrible. 2 out of 12 reviews
1 - Terrible 17%

3.6/5

Cleanliness

3.8/5

Staff & service

4.2/5

Amenities

3.4/5

Property conditions & facilities

3.5/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great. Only complaint was shower in bathroom sprayed all over and made floor slippery and dangerous
Stayed 2 nights in Jan 2020

2/5 Poor

Liked: Cleanliness, staff & service
Room was too loud New rooms smelled like paint which was suffocating
Stayed 5 nights in Dec 2019

3/5 Okay

Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2019

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for shopping, beach access, bars and restaurants.
Stayed 7 nights in Dec 2019

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019