We’ve been twice already. Always amazing and so peaceful. Our favorite place to stay!
Marissa
於 2025 年 5 月住了 4 晚
10/10 有夠讚
Julianne
2025 年 6 月 8 日
喜歡:整潔度、設施服務和住宿環境和硬體
Julianne
於 2025 年 5 月住了 4 晚
10/10 有夠讚
Patty
團體旅遊
2025 年 6 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property itself blends beautifully with the mountains of Paradise Valley. The room had every amenity and convenience you would ever need. Everything is the highest quality, sheets, towels, robes (super soft). For me, what made the experience really special was the people that work there. Truly a unique and special experience. I’ll absolutely be returning! Special shout out to Charles at Jade Bar who navigated 5 of us with ease and grace!
Patty
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Andramurah Candice
2025 年 6 月 5 日
喜歡:整潔度、員工素質和住宿環境和硬體
Five Stars across the board!!!
Andramurah Candice
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Kristy
2025 年 6 月 2 日
Kristy
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Amy
情侶出遊
2025 年 5 月 27 日
喜歡:整潔度
The pool area and grounds need significant renovation and maintenance.
I had not been to this property since 3017 and was surprised as it is a beautiful property.
The suites were in good condition and the service and food were outstanding.
Amy
於 2025 年 5 月住了 6 晚
10/10 有夠讚
Peter
情侶出遊
2025 年 5 月 24 日
喜歡:整潔度和住宿環境和硬體
Wonderful. Such attention to detail and service.
Peter
於 2025 年 5 月住了 4 晚
10/10 有夠讚
John
2025 年 5 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
From check in to check out, every member of the staff was very accommodating. The room was very clean and had a very nice view. The staff at the pool and the valet staff that drove us to and from our room in golf carts were so friendly and very happy to help. Great experience!
John
於 2025 年 5 月住了 4 晚
10/10 有夠讚
Frederic,Phoenix
2025 年 5 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful resort and amenities! Tucked in on the north side of Camelback mountain, Sanctuary is a wonderful place to relax, enjoy the day at the pool and SPA, and have an amazing meal at Elements!
Frederic
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Lucas
2025 年 5 月 5 日
喜歡:整潔度、員工素質和住宿環境和硬體
Wonderful
Lucas
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Anne
家庭旅遊
2025 年 5 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nestled up in the mountains in a beautiful spot lots of places to explore and walk. All the landscaping was beautifully kept. I miss it already.
Anne
於 2025 年 4 月住了 4 晚
10/10 有夠讚
Berto
情侶出遊
2025 年 4 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Awesome boutique resort all around!
Berto
於 2025 年 4 月住了 5 晚
4/10 不太好
Glenda
家庭旅遊
2025 年 4 月 12 日
不喜歡:整潔度、設施服務和住宿環境和硬體
For hotel with the price tag x night this one has they room was very disappointing, there was a rug in the room in the leaving area that I wouldn’t even use at my dog’s patio. Furniture outdated, very limited dining options. For sure not a $1k x night worth hotel.
Glenda
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Cornelia
情侶出遊, 寵物同遊
2025 年 3 月 31 日
喜歡:整潔度、員工素質和住宿環境和硬體
This is considered a pet friendly property - but they would not allow in the beginning our dog in the dining area - only on the patio. But finally the manager made it happen and we always could sit inside since it was either too hot or chilly to sit on the patio.
The maintenance should also replace on a regular schedule batteries for the fire alarm detectors. Ours started beeping in both rooms. But neighbors in close by rooms had the same problems at the same time. In the coming days we heard more beeping around in other parts of property.
There is an in room safe on the top shelf of closet- but it is not bolted to the wall and could have been easily removed
Cornelia
於 2025 年 3 月住了 6 晚
6/10 一般般
Reilly
2025 年 3 月 31 日
喜歡:設施服務
For the price, it was disappointing. The room was fine but nothing special and the floors seemed dirty. The pool was very crowded - you can barely find a chair and some people had to wait. My room wasn’t serviced until extremely late in the afternoon and though they removed the used towels and bath mats, they did not replace them. The spa was very nice but one of the practitioners decided to leave the doors and shades open to the outside during a massage and there was a wedding going on (loud) as well as it was way too light in the room. For the luxury experience (and price) that they claim to have, I would recommend staying somewhere else.
Reilly
於 2025 年 3 月住了 3 晚
8/10 不錯哦
Alyssa
情侶出遊
2025 年 3 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We loved the seclusion and gorgeous setting. Pool is lovely and overall we liked our room. We were a little disappointed that with our casita we could hear everything in the adjoining space through the door that links the two rooms. I could hear normal volume full conversations. Given how quiet and serene everything else this was a let down. Also the water in our shower could have been a tad bit hotter. Appreciated being able to made espresso in our room each morning and listen to the birds chirp outside. The jade bar happy hour food was great and so was our breakfast sandwich from elements. The breakfast fried rice was decent but not our favorite. Room service was excellent. The pool snacks were a little disappointing but the staff wonderful. The bell guys were fantastic and the house car super convenient for off site dining. Our room wasn’t ready at check in time and we had to check back in a couple of times, we did arrive early but it still wasn’t ready at 4. It wasn’t a big deal for us to wait but I also feel like front desk staff didn’t even apologize or really offer us a place to go or options while we waited. We wandered and found our way to the bar. I enjoyed my time at the spa although I don’t think I actually got the pedicure that I booked given that it had some extras I didn’t get but the ladies were very sweet and attentive so not a big concern. My motherhood massage was great and the heated adjustable bed was so comfortable. Overall enjoyed our stay.
Alyssa
於 2025 年 3 月住了 3 晚
8/10 不錯哦
Douglas
2025 年 3 月 28 日
Douglas
於 2025 年 3 月住了 5 晚
10/10 有夠讚
Pam
家庭旅遊
2025 年 3 月 26 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pam
於 2025 年 3 月住了 3 晚
8/10 不錯哦
William
2025 年 3 月 22 日
喜歡:整潔度、員工素質和住宿環境和硬體
I had high expectations for this immaculate property and its services, but I was disappointed with my experience. When I inquired about the pool area hours, management informed me that it would be open until 11 PM. However, when I arrived at 8:30 PM on a Friday evening, I found the swimming area completely dark.
A maintenance worker eventually arrived and suggested that I should have known how to turn on the jacuzzi. When I asked about the pool lights, he stated there was a light available, but it turned out to be just a safety light. Unfortunately, no additional service was provided. This was especially disappointing given the property's otherwise immaculate condition.
William
於 2025 年 3 月住了 2 晚
6/10 一般般
Michael
情侶出遊
2025 年 3 月 16 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
The Casita we stayed in was run down for and old for an upscale resort. Needs updating and work. Windows don’t work, shower door leaks