When we arrived, the key did not work to the room, but after they change the key, it was actually the battery to the door lock. Then when we walked in the TV was not working and the maintenance man had to come in and fix it for about 30 minutes After that people next to our room we’re fighting at three in the morning and you could hear horrible, screaming, and I had to call the police the security came down and took the person who was causing trouble, but it also woke up the kids over all it is a clean place to stay at and the area is right in the middle of downtown and there are clubs surrounding the property, so it is no surprise that it was noisy, but there is a lot of security and there is no way that anyone can go in and hurt you so that is also a plus the coffee was terrible