See all properties

Renaissance Phoenix Downtown

4.0 star property
Hotel with 2 restaurants, steps from Phoenix Convention Center

Choose dates to view prices

Photo gallery for Renaissance Phoenix Downtown

Reception
Lobby
2 restaurants, lunch, dinner served; American cuisine
2 restaurants, lunch, dinner served; American cuisine
Exterior

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Pet friendly
  • Parking available
The current price is NT$3,739
NT$5,111 total
includes taxes & fees
Aug 3 - Aug 4

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

55-inch TV with premium channels, pay movies

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
  • 15.79 Ping (52 square meters)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Separate bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
  • 10 Ping (33 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
  • 10 Ping (33 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
  • 10 Ping (33 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
  • 22 Ping (73 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

City view

Room, 1 King Bed, Non Smoking, City View

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Separate bedroom
  • 10 Ping (33 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
  • 10 Ping (33 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, City View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Separate bedroom
  • 10 Ping (33 square meters)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
  • 22 Ping (73 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

55-inch TV with premium channels, pay movies

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Separate bedroom
  • 16 Ping (53 square meters)
  • Sleeps 4
  • 1 King Bed

View all photos for Club Studio Suite, Multiple Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Club Studio Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
  • 22 Ping (73 square meters)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Separate bedroom
  • 9.95 Ping (33 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Separate bedroom
  • 10 Ping (33 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
3 outdoor pools, pool umbrellas, sun loungers

Boulders Resort & Spa Scottsdale, Curio Collection by Hilton

Pinnacle Peak
  • Pool
  • Hot Tub
  • Spa
  • Restaurant
8.8 out of 10, Excellent, 1,014 reviews
The price is NT$4,480
NT$6,281 total
includes taxes & fees
Aug 17 - Aug 18
Boulders Resort & Spa Scottsdale, Curio Collection by Hilton
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
100 N 1st Street, Phoenix, AZ, 85004

What's nearby

  • Phoenix Convention Center - 2 min walk - 0.2 km
  • PHX Arena - 5 min walk - 0.5 km
  • Chase Field - 7 min walk - 0.6 km
  • Arizona Center - 7 min walk - 0.6 km
  • The Van Buren - 8 min walk - 0.8 km

Getting around

  • Washington - Central Station - 3 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Cornish Pasty Co. - ‬2 min walk
  • ‪Potbelly Sandwich Shop - ‬5 min walk
  • ‪Majerle's Sports Grill - ‬2 min walk

About this property

Renaissance Phoenix Downtown

Upscale hotel near Phoenix Convention Center
A short walk from PHX Arena and Chase Field, Renaissance Phoenix Downtown provides a grocery/convenience store, a rooftop terrace, and a coffee shop/cafe. Be sure to enjoy lunch, dinner, and American cuisine at the two on-site restaurants. Free WiFi in public areas is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Swimming pool with sun loungers and pool umbrellas
  • Breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • An outdoor pool, express check-out, and a gift shop
  • ATM/banking services, 22 meeting rooms, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 518 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like desk chairs and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and shower/tub combinations
  • 55-inch TVs with premium channels
  • Wardrobes/closets, mini fridges, and free infant beds

Languages

Croatian, English, Filipino, Spanish

Similar properties

2 restaurants, breakfast, lunch, dinner served; American cuisine

Hyatt Regency Phoenix

  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,840 reviews
The price is NT$4,463
NT$5,872 total
includes taxes & fees
Jul 27 - Jul 28
Hyatt Regency Phoenix

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 44 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • On-the-go breakfast available for a fee: USD 3 to 8 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Dust Cutter
  • Starbucks

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • 51,085 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (32 inches high)
  • Lever door handles
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 3 to 8 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered valet parking fee: USD 44 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Phoenix Downtown Renaissance
Renaissance Hotel Phoenix Downtown
Renaissance Phoenix Downtown
Renaissance Phoenix Downtown Hotel Phoenix
Renaissance Phoenix Downtown Hotel
Renaissance Hotel
Renaissance Phoenix Phoenix
Renaissance Phoenix Downtown Hotel
Renaissance Phoenix Downtown Phoenix
Renaissance Phoenix Downtown Hotel Phoenix

Frequently asked questions

Does Renaissance Phoenix Downtown have a pool?

Yes, this property has an outdoor pool. Pool access is from 6 AM–10 PM.

How much does it cost to stay at Renaissance Phoenix Downtown?

As of 2025/7/26, prices found for a 1-night stay for 2 adults at Renaissance Phoenix Downtown on 2025/8/3 start from NT$3,739, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Renaissance Phoenix Downtown pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Renaissance Phoenix Downtown?

Valet parking is available for USD 44 per day.

What time is check-in at Renaissance Phoenix Downtown?

Check-in begins at 4:00 PM.

What time is check-out at Renaissance Phoenix Downtown?

Check-out is at 11:00 AM.

Where is Renaissance Phoenix Downtown located?

Located in Downtown Phoenix, this hotel is steps from Phoenix Symphony Hall and Phoenix Convention Center. Chase Field and PHX Arena are also within 10 minutes. Washington - Central Station and Jefferson Street - 1st Ave Station are within a 5-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Renaissance Phoenix Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 679 out of 1007 reviews
Rating 8 - Good. 187 out of 1007 reviews
Rating 6 - Okay. 69 out of 1007 reviews
Rating 4 - Poor. 46 out of 1007 reviews
Rating 2 - Terrible. 26 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Just a great place.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, perfect location
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with nice, clean rooms. Excellent.
Stayed 3 nights in Jun 2025

10/10 Excellent

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a wonderful hotel to stay in.
Stayed 2 nights in Apr 2025

8/10 Good

jeremy christain

Liked: Cleanliness, staff & service, property conditions & facilities
the pool are sucked.
Stayed 2 nights in Jul 2025

8/10 Good

Rina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish they had self parking. Only valet available
Stayed 2 nights in Jun 2025

10/10 Excellent

Ubaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatest of experience
Stayed 3 nights in Jun 2025

10/10 Excellent

Rissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for local events
Stayed 2 nights in Apr 2025

8/10 Good

Cameron

This property has a Starbucks onsite, which was nice. It also has an onsite restaurant which had some pretty decent food. The buttermilk pie was ridiculously delectable, and the wings were good also. The decor was a mix of modern and what appeared to be dated within the hotel rooms. There was also an owl theme going on, and the public restroom off of the lobby had owl noises and visuals, which I actually found a little strange. The customer service was excellent, and I took advantage of the recommended restaurants on a pamphlet the Guest Services desk provided. It is walking distance to the convention center, restaurants, and train stops, so it is a fairly good location.
Stayed 5 nights in Jul 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Rooms were clean and the beds were very comfortable.
Stayed 3 nights in Mar 2025

8/10 Good

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Noises from construction
Stayed 2 nights in Jul 2025

6/10 Okay

Joi Nikole

Liked: Staff & service
Incredible staff! From the front desk arrival and departure to the amazing Navigator that told us about all the fun things to do and places to eat - can’t say enough about their hospitality. The rooms are small - they are in a partial renovation mostly for the bathrooms. Ask about room size especially if traveling with more than 2 people. Walking distance to the convention center. Get a rental car because even with Waymo and Light Rail having wheels to explore is easier. The people are amazing and so welcoming!
Stayed 4 nights in Jul 2025

10/10 Excellent

corazon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bar downstairs. Close to all variety of downtown adventures.
Stayed 1 night in Apr 2025

10/10 Excellent

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
The property was pristine. The facilities flushing pressure. It used a lot of water but not a lot of force.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel service was great and in a perfect spot downtown near all the restaurants and bars
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with the hotel.
Stayed 1 night in Jan 2025

6/10 Okay

Aida

Not very clean, information given was not very clear, confusing.
Stayed 1 night in Jun 2025

10/10 Excellent

Emi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay! We stayed in the handicap accessible room for my husband who uses a wheelchair and I have to say it was the best room layout for his needs that we've ever been in. Will stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

ANTRON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great staff very friendly
Stayed 4 nights in Oct 2024

10/10 Excellent

Gianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my overnight stay here for their New Year’s Eve party. Friendly staff, clean hotel and plenty of food places in and around the hotel. Highly recommend for anybody needing a stay in DT PHX.
Stayed 1 night in Dec 2024

4/10 Poor

bradley

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
If you plan on sleeping past 3:45am don't stay here. Construction started before 4am every morning directly outside the window to the room. Impossible to sleep through. Staff should have disclosed this prior to booking. They also should have let you know the facilities(fitness room) was down. They said I could go to the Westin("sister") hotel and use there, however when I showed up the staff at the Westin appeared very turned off and had me "wait in the lobby until they could get someone to escort me". after 10 minutes it was apparent they would not, as I walked out the receptionist looked at me like good, leave. Major disappointment from a hotel that claims to be an elite in the area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chrissi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!!
Stayed 1 night in Aug 2024

10/10 Excellent

VL

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for a business trip. The hotel was very clean and the staff is very nice. I died at the restaurant. The food was pretty good. My hotel room was nice spacious and comfortable. I did not have any issues with the property itself. there’s plenty of places to eat around it as well.
Stayed 3 nights in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One elevator was out of service the entire weekend of the College National VB tournament. It really slowed down the movement up to our room and down.
Stayed 2 nights in Apr 2025