Hello Paul, Thank you for sharing your positive experience at our property in the fabulous area. Your 5-star rating means a lot to us! We're delighted to hear that you enjoyed your stay. Looking forward to welcoming you back for another wonderful visit. Best regards, Team Kasa

Hi Ronald, Thank you for your 5-star rating! We truly appreciate your feedback and are happy to hear about your positive experience at our property. Your support motivates us to continue delivering exceptional hospitality. We look forward to hosting you again soon for another memorable stay. Best regards, Team Kasa

Hi Janae, We are delighted to hear that you had an amazing stay at Kasa Scottsdale Quarter Phoenix! Your kind words about the spacious unit and the pool/gym amenities bring us immense joy. We take pride in providing a clean and quiet environment for our guests to enjoy. See you back soon! Best regards, Team Kasa

Hi A.We are thrilled to hear that you had an outstanding experience with us from start to finish! Your recommendation means a lot to us. We appreciate your feedback regarding the parking situation, and we will work on improving this aspect to enhance our guests' convenience. It's wonderful to know that we exceeded your expectations and we look forward to welcoming you back soon!Best regards,Team Kasa

Hi Samantha,We appreciate you taking the time to share your experience at Kasa Scottsdale Quarter Phoenix. We are sorry to hear about the confusion during your arrival and the disappointing view. Your feedback is valuable to us, and we will make the necessary improvements to ensure a better experience for all our guests.Best regards,Team Kasa

Hi Paul,Thank you so much for your kind words! We are delighted to hear that you had a brilliant stay with us and found our communication and instructions helpful. Your feedback motivates us to continue providing exceptional experiences. We can't wait to welcome you back for another wonderful stay!Best regards,Team Kasa

Hi,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Anne,We're delighted to hear that you enjoyed the shopping, gym, floor plan, location, and amenities at Kasa Scottsdale Quarter Phoenix. We strive to provide a comfortable and enjoyable stay and are glad that we met your expectations. We look forward to welcoming you back in the near future!Best regards,Team Kasa

Hi Charles,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Amanda,Your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us.Sincerely,Team Kasa

Hi Allison,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Marcus,We're thrilled to hear that you had an incredible stay at Kasa Scottsdale Quarter Phoenix! Thank you for taking the time to share your experience with us. It's wonderful to know that you enjoyed the modern decor, spacious rooms, and attentive staff. Our team strives to provide a hassle-free and comfortable experience for all our guests, and we're delighted that we exceeded your expectations. The central location near Scottsdale Quarter indeed offers easy access to shopping and dining, allowing our guests to make the most of their stay. We appreciate your high recommendation and eagerly anticipate your return in the near future.Best regards,Team Kasa

Hi Mitchell,Thank you for choosing Kasa Scottsdale Quarter Phoenix for your stay! We are delighted to hear that you had a great experience with us. We are glad that you enjoyed our excellent location, pool, and gym facilities. We understand that initially, navigating around may have been a little challenging, but we are pleased to know that you got the hang of it. Your feedback regarding the TV placement in the bedroom is duly noted, and we will definitely consider it for future improvements. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay!Best regards,Team Kasa

Hi Kimberly,Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a perfect stay at Kasa Scottsdale Quarter Phoenix. Our entire team is dedicated to ensuring exceptional experiences for all our guests, and we're delighted that we met your expectations. We can't wait to welcome you back for another wonderful stay in the near future!Best regards,Team Kasa

Hi, Thank you for taking the time to share your experience with us! We are thrilled to hear that you found our apartment to be modern, clean, and comfortable. It's great to know that you enjoyed the convenience of our location, just steps away from the shops and restaurants of Scottsdale Quarter and Kierland Commons. We appreciate your kind words and look forward to welcoming you back on your next trip to Scottsdale.Best regards,Team Kasa

Hi Jacob,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Concetta,Your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us.Sincerely,Team Kasa

Hi Gina,Thank you for choosing Kasa Scottsdale Quarter Phoenix. We appreciate your feedback regarding the key fob access to the basement parking. We apologize for any inconvenience caused and understand that navigating some of the particulars was inconvenient, especially with the key fob problems and the lack of clear instructions about accessing the basement parking. We will take your input into consideration and work on improving our communication to ensure a smoother experience for our guests. We're glad to hear that you found our property clean, beautiful, and safe, with a gorgeous outdoor area. It's also great to know that our text support was helpful and responsive. If you have any further questions or need assistance, please don't hesitate to reach out to us.Best regards,Team Kasa

Hello Stacy,Thank you for choosing Kasa Scottsdale Quarter Phoenix for your stay. We are thrilled to hear that you enjoyed your time with us and that you found the apartment to be nice and the location convenient. We apologize for any inconvenience you may have experienced with parking and appreciate your feedback. We will work on improving our parking instructions to ensure that future guests have a smooth and hassle-free parking experience. We look forward to welcoming you back in the near future.Best regards,Team Kasa

Hi Carolyn,Thank you for choosing Kasa Scottsdale Quarter Phoenix! We are delighted to hear that you love the location, pool area, and exercise room. We understand that there may have been some confusion with the building and parking, but we are glad you were able to figure it out. We appreciate your feedback regarding the washing machine, and we apologize for any inconvenience caused by the mildew smell. Rest assured, we will address this issue promptly to ensure a pleasant experience for all our guests. If there's anything else we can assist you with, please don't hesitate to let our team know.Best regards,Team Kasa

Hi Charles,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Natasha,Thank you for your honest review and for choosing Kasa Scottsdale Quarter Phoenix. We're glad you had a great experience at our amazing property with top-notch amenities in a perfect location. We apologize for any confusion during check-in and the issues faced. Your feedback is valuable, and we'll address these concerns to improve the overall guest experience. We hope to welcome you back for an even better stay!Best regards,Team Kasa

Hi Dawn,We're glad you enjoyed your stay at Kasa Scottsdale Quarter Phoenix. Our team takes pride in providing clean and well-equipped accommodations to ensure a great experience. Thank you for your kind words and we hope to welcome you back in the future.Best regards,Team Kasa

Dear Chris, Thank you for taking the time to share your feedback regarding your recent experience at our property. We apologize for any confusion or inconvenience caused during your stay.We understand that our unique concept of an aparthotel may not be suitable for everyone, and we strive to make sure that our guests are fully informed about the details of their stay before booking. We apologize for any miscommunication or misunderstanding that may have occurred in your case.Regarding the check-in process, we require our guests to complete certain protocols, including uploading identification and other information, in order to ensure the safety and security of all guests. We apologize if this process was not clearly communicated to you beforehand.We appreciate your feedback regarding the GPS directions and will take steps to ensure that this is addressed for future guests. We also apologize for any inconvenience caused by the elevator not reaching the fourth floor. We will look into this matter and ensure that all guests are provided with clear instructions on how to access their rooms.We completely understand how the combination of these issues has affected your trust in us. We truly regret that we were unable to rectify the situation for you. Please know that we are always here to listen and make improvements wherever necessary. It is our sincere hope that you will give us the chance to provide you with an absolutely seamless experience in the future.