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Reviews of Best Western Plus Philadelphia-Choctaw Hotel and Suites

2.5 out of 5
Best Western Plus Philadelphia-Choctaw Hotel and Suites
15211 Highway 16 W, Philadelphia, MS

Reviews

8.6

Excellent

Rating 10 - Excellent. 316 out of 574 reviews" "
Rating 8 - Good. 146 out of 574 reviews" "
Rating 6 - Okay. 65 out of 574 reviews" "
Rating 4 - Poor. 22 out of 574 reviews" "
Rating 2 - Terrible. 25 out of 574 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully updated! Clean! Amazing front desk staff! We will def try this red roof inn again! Thanks for the amazing hospitality!
Stayed 1 night in May 2024

8/10 Good

Delphine

Business traveler, Traveled with family
Need to be deal cleaning and maintenance. Water stains on ceiling. Room needs to be inspected for cleaning. Smoking areas to close to the door. Staff was limited . Front desk agent did everything.
Stayed 2 nights in May 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Kenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about it
Stayed 2 nights in Apr 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk person was extremely nice and helpful. Check-in was fast and smooth as was check-out. I would definitely stay again if in the area.
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 out of 10 recommend all the staff members were amazing I’ll definitely be returning to this hotel very clean and well taken care of
Stayed 3 nights in Apr 2024

10/10 Excellent

Willie

Stayed 3 nights in Apr 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing, desk lady was nice but computer was slow.
Stayed 1 night in Mar 2024

2/10 Terrible

Latonya

Traveled with partner, Traveled with family
My phone didn't work and the TV did not work either! The man at the front desk came up to fix the TV and he did and he fixed the phone too, but when I left to go to the casino and came back the TV was out again. I call to the front desk but no one answered! Now I'm pissed off .
Stayed 2 nights in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Feb 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

ISABELLA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as I walked in the whole place smelt nice and clean. The staff was friendly!
Stayed 1 night in Feb 2024

8/10 Good

Rick

Had to flush toilet multiple times Pool was out of service.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nahjarae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

James

Business traveler
This is your average roadside hotel. The beds aren’t terrible, but aren’t comfortable. When staying in the area we will stay here again due to it being the best in the area.
Stayed 1 night in Jan 2024

8/10 Good

Shawn

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Nice staff. The breakfast was ok but not too much to choose from. There were items left in the fridge from past visitors and a ton of nasty looking stains in the floor. Overall a good place to stay. You can just tell that the property needs some tlc.
Stayed 1 night in Jan 2024

10/10 Excellent

Adam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The check in was super easy. The people are very friendly and nice! Might need some updating, but was clean and close to,the airport.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Quiet place with attentive staff
The agent at front desk who checked us in was so attentive and kind and speedy! The hotel was quiet and everything was in order. EASY EASY EASY to check in and get to our room and get to the concert we came to Philadelphia to see.
Stayed 1 night in Nov 2023

8/10 Good

Kenneth

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
2nd stay as nice as the 1st
It was enjoyable and comfortable. Latin was very nice and professional upon checkin and the young lady upon checkout on Nov 5 went above and beyond.
Stayed 1 night in Nov 2023

8/10 Good

Cheryl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was pleasant and the staff, especially Latif, were courteous and helpful
Stayed 1 night in Oct 2023

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Lara

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, breakfast was good.
Stayed 3 nights in Oct 2023

8/10 Good

Natasha

Traveled with partner
It was okay
Stayed 1 night in Oct 2023

4/10 Poor

Katrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay. The only complaint is how hard the bed was. I felt like I was sleeping on an ottoman.
Stayed 1 night in Oct 2023

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasure experience
The stay was great, we stayed there one night. Went to the concert at the casino didn’t want to drive home. I would recommend other.
Stayed 1 night in Oct 2023

10/10 Excellent

Rachelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room. Safe area. Easy to locate. Convenient location.
Stayed 1 night in Oct 2023

8/10 Good

Shirley, West Memphis

Liked: Cleanliness, staff & service, property conditions & facilities
near the locations where i was visiting
Stayed 1 night in Sep 2023

10/10 Excellent

Kristoffer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean rooms, bathroom. Lobby is clean and low to moderate noise from basically the hotel itself. Excellent parking. Hot breakfast!! Very good choice.
Stayed 1 night in Oct 2023

10/10 Excellent

Dannielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway
Me and my husband was in town for a overnight trip for a concert. Great location staff very friendly area was safe and quiet. Breakfast next day was perfect to start the day off before traveling home. Definitely will stay again price was in our budget.
Stayed 1 night in Sep 2023

8/10 Good

Carl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Sep 2023

6/10 Okay

Bryan

Stayed 1 night in Sep 2023

6/10 Okay

Jennifer

Stayed 1 night in Sep 2023

2/10 Terrible

Crystina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and clean
Stayed 1 night in Sep 2023

10/10 Excellent

Dominique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 2 nights in Sep 2023

10/10 Excellent

Ellina

Stayed 1 night in Sep 2023

8/10 Good

Patrice

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast could use a little improvement however the rest of our stay was great. Room was clean. Smelled fresh. Friendly staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Jeff

Stayed 1 night in Aug 2023

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Nikette

Stayed 1 night in Aug 2023