Living area
Check availability

Reviews of Sunset Heal Jamaica

3 out of 5
Sunset Heal Jamaica
Shrewbury Logwood, Petersfield, Westmoreland

Reviews

6.0
Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Dwight/Tilmeena, Naples Florida

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was pleasant and attentive. Peace and quite. Lovely view. There was no internet service
Stayed 2 nights in Jun 2018

6/10 Okay

Sophia

Off the beaten path
The hotel is nice for a getaway but note that it is off the beaten path and quite rustic. the people were friendly however and it felt as if you were truly getting in tough with nature. Note that the bathroom is not attached to the main room. It was however beautiful, scenic and quiet.

4/10 Poor

Alison, London

Disliked: Staff & service, property conditions & facilities
I didn't stay. I went to another hotel!
My cousins live within 15 minutes drive of this hotel in the middle of nowhere and at the end of a random dirt track, we had to get a local to take us to. We had to walk up steep steps, for the best part of five minutes , passing random goats on the way, to get to our room. We were supposed to have two twin beds in the room and were offered a room with a double bed instead, and offered no explanation. We even had to wait for some casually dressed girl, who clearly wanted to be somewhere else and seemed as despondent as this so-called retreat. It was clear that, at night, there would be no lighting to even guide us to our room, and my cousins refused to let me stay there as they felt we stood out as tourists and there were too many locals hanging around the place who clearly didn't work there. We all felt too intimidated to stay. I chose this hotel based on the reviews. I won't be making that mistake again!!

10/10 Excellent

Terry, Mabank, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome secluded place
This is a great secluded property. The room/property was clean and well maintained. The staff was very helpful in regards to providing meals in the restaurant, tours/activities, and transportation. The hotel's driver, Gassy, was always punctual and a very friendly guy. There is a small store a short walk to town where you can also visit with friendly people, no hassles. The property is located on the side of a hill in the country. If you are looking for a place in town around the hustle and bustle, this isn't the place to stay. If you want to get away, stay at a clean place, stay somewhere affordable, and be taken care of, then this is the place to go. I would go back.
Response from Beatrice Owner on 2015/10/24
Good morning Terry, WE are so Happy you enjoyed your stay with us at Sunset Heal. we are grateful and thankful you took the time to write a comment for us. We will be waiting for your next visit. Beatrice Owner

2/10 Terrible

carol, Toronto, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge Disappointment
Signage to location was not properly posted. Access to property or to the rest of the town was not adequate. There was no activities or restaurants near by. Overall, We were very disappointed, services advertised was not available at hotel. We left after the one night.
Response from Beatrice Owner on 2015/10/17
Hello Carol, We are so sorry we couldn t meet your expectation.. Sorry you didn t take the time to explore the Mineral spring and the Roaring river case only 15 mn walk from Sunset heal. we have a restaurant on location and would of love to prepare any meal for you. Hope the rest of your stay was better. regards Beatrice

10/10 Excellent

Dr. Danielle, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful NATURAL Retreat...
I loved My stay at this property. I just wish there was more HEALING amenities available. I love Geneive...
Response from beatrice on 2016/3/27
Greetings from Sunset Heal, so happy to know your enjoyed your stay. I am the owner and Sunset heal is my dream come true. I am also doing Reiki massage and Aromatherapy. Hope next time you visit you can experience it.. you can have a free session. many thanks

6/10 Okay

Martin

Disliked: Cleanliness, property conditions & facilities, room comfort
anywhere in nowhere
Hotel nicht auffindbar
Stayed 1 night in Oct 2017

2/10 Terrible

Alyssia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'hôtel n'est pas indiquer à la bonne adresse sur le gps. Les coordonnés géographique ne sont pas exact. Sur place impossible de trouver l hotel, les locaux ne le connaissent pas. Nous avons dû trouver un autre hotel et perdre notre reservation.! Très decu.