「The staff were friendly and helpful. There was a useful lift. Parking was confusing. Parking in front of the hotel cost £10 for 24 hours but guests weren’t told about parking at the back free until they’d booked in. I stayed in a family room with my 2 granddaughters for 1 night , the room I was given was nothing like the family room in their promotional photos. The girls were in bunk beds, not single beds as expected. The lower bunk bed’s metal light was extremely loose. The room decor...
「Das Hotel ist ein sehr bemerkenswertes Schloß mit einer unglaublich schönen Umgebung. Die Zimmer und Bäder waren allerdings nicht sauber und das Frühstück bzw. das Veranda Restaurant waren nicht sauber. Für ein Abendessen 55 Pfund (2 Kurs Menü) zu verlangen ist unverschämt bei der Qualität und der fehlenden Sauberkeit.」
「The receptionist had an accent which impaired her ability to provide information. Consequently we could not find our room.
I went to the bar for a nightcap. It was nearly empty. I was served my drink in a dirty glass. There was no ice left in the bucket. The member of staff showed no intention of going for more ice. It was a poor end to the day」
「Staff were amazing could not be more friendly or helpful.
Food was also amazing especially the East resteraunt.
Rooms are comfortable and have everything you could need.
Will definitely stay there again.」
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
