Park Otaru Tours

Check-in was smooth. The room was spacious and clean. There were no tea or coffee provided in the room. Also, there were only 2 glasses and 2 mugs. There was no plates or bowls provided. Otherwise, it was quick comfortable and location was good.

We stayed here as a family, and overall it was a good experience with a few things to note. The room itself was very spacious definitely a big plus for families. There was plenty of sleeping space, which made everyone comfortable, though I do think the pillows could be improved for a better night’s sleep. I also wish there had been a larger table and more seating to better accommodate a family. Cleanliness was okay, but could use some improvement. I’m a bit particular when it comes to cleaning, and I did feel the need to wipe down surfaces myself with disinfectant wipes. That said, the staff truly stood out they were amazing. Check-in was smooth, and anytime we needed something, they were quick, helpful, and very accommodating. Hands down one of the best parts of our stay. The hotel itself is family-friendly in terms of room space and layout. However, the surrounding area may not feel as family-oriented. There are quite a few clubs nearby, and it gives off a bit of a red-light district vibe at night. If that doesn’t bother you, the location is actually very convenient right in the heart of downtown with plenty to do and see. Overall, a solid stay thanks to the space and incredible staff, with a few areas that could be improved.

Very good for overall. There is a laundry machine in the room. If you need more detergent, just ask, they’ll give you more. There is no dryer. So just hang in the room. Located in Susukino, so it’s easy to walk around. Staff are all friendly. I enjoyed my stay!