"Room was clean and the staff were super helpful, however the pool has a lot of chlorine that my kids started coughing after just 20 mins of swimming! Very close to disney land and the shuttle is always on the schedule. I had a great stay."
"Guy(Name) at the front desk was extremely rude and unprofessional, which made for a very poor first impression. Thankfully, Tyrese completely turned things around. He was friendly, welcoming, and genuinely helpful. Management should recognize employees like Tyrese and address the poor customer service provided by Guy."
"Place to store luggage when room not ready.
Shuttle is a nice idea but was a large negative for the entire Disney experience. Panic provoking at end of night but also during the day.
Kids pulled smoke detector 4 times the first night.
It was nice to have lobby bar with food for late night meal.
Room was nice and cool."
"A well-equipped, cosy place with all the amenities we needed. We decided to walk to the main attractions and enjoyed the location and ample facilities nearby. A safe area.
Smooth check in and check out process with responsive communication. Thank you."