Intrawest Corporation Papineau-Labelle Wildlife Reserve hotels

"Hot tub needed to be hotter and could use some restoration."

"Chambre magnifique et très propre. Personnel chaleureux et à l'écoute. Un panneau de rideau s'était détaché, mais le service d'entretien l'a rapidement réparé. Seul bémol : une coupure d'eau chaude d'environ une heure qui a quelque peu perturbé notre confort."

"Great outdoor pool area, clean and spacious rooms, attentive and friendly staff"

"The room ambience is very good but the room ventilation almost choked me to death at first entrance. The location manager is very insulting, unprofessional and arrogant. She has no respect for genuine customers and constantly demonstrating her feminism. She almost slapped me for asking her politely about the multiple transactions in my account. The location owner is not friendly either, he denied having anything to do with hotel.com and got me more confused. However, I received multiple debit in my account, and a refund of $297.33 is expected back into my account. "

"Property is rundown. Rooms were clean. We had an issue with an upgrade from a double room to a two bedroom suite. Management staff didn’t try to help while IHG made a mistake. Cost us 300$ more than what was advertised, manager didn’t help. Overall very disappointing, we could have stayed across the street, on the sunny side. This is what we’ll do next time. Shame on you for trying to make me believe you have no control over the rates. This is bullcrap. Breakfast was good."

"Hotel and staff are wonderful. My only disappointment is that the hotel doesn't offer king size beds in any of their rooms. "

"Clean a d quiet hotel.would go there again!"

"Johanne, the concierge was fantastic in recommending restaurants for us. Room was fantastic and comfortable, except the mattress did slide off the frame a lot"

"Location was spectacular. Room was large enough for 2 adults and 4 kids. Hot tub was great, as was the sauna. Breakfast was good. "