Find hotels near Pan Beach, Krabi from NT$1,491

"This was one of the most disappointing hotel experiences we’ve had. The room had a very strong moldy smell that was impossible to ignore and made it uncomfortable to stay in the room for long periods. For a hotel that markets itself as a 5-star property, this is completely unacceptable. Even more concerning was the cleanliness of the bathroom. The shower, bathtub, and toilet were visibly dirty and clearly had not been cleaned to an acceptable standard before our arrival. Hygiene is the most basic expectation in any hotel, and certainly in one claiming a 5-star rating. The overall condition of the hotel feels extremely outdated and poorly maintained. While this property may have deserved a 5-star rating many years ago, today it unfortunately does not even meet the standards of a typical 2-star hotel. We hope management takes this feedback seriously and addresses the cleanliness and maintenance issues urgently, because the current condition does not match the expectations set by the hotel’s advertised rating."

"I highly recommend this beautiful hotel. From our check-in to checking out everything was perfect. Great breakfast served and they have a great shuttle to and from Ao Nang market or street. The pool is stunning and located in such a serene area. We loved it and wished we had stayed longer than a week. Su has such a great personality and loved talking to her. You will not be disappointed if you book here. Also we had great mountain views every morning for the sunrise and beautiful greenery at the back of our room where we had stunning sunsets "

"This hotel has the potential to be a lovely experience, but due to years of neglect, the place feels unkempt. Elevator is out of order, and there is no bell boy to assist. This resort is very large and requires a lot of walking and stairs, which is inconvenient with luggage. Litter was not cleaned. The same garbage stayed for days at the bottom of the stairwell. The floors are clearly not swept often, and cleaned even less. The pool was alright, but about half of it has stagnant water which is also not cleaned of debris. The fountain in the pool area is also out of order, and the swim up bar is not in order and is actually crumbling. Room service is also lacking. We had to ask for fresh towels and coffee cups, as these were not provided upon room ‘cleaning’. Our door to our room was somewhat broken, as the latch didn’t function. It had to be locked to close. Our bathroom door simply didn’t close at all, so hopefully if you’re staying here you are VERY close with your roommate. Staff were also generally unfriendly and unhelpful, but did the bare minimum. Overall, we were displeased with our stay given the price, but the location is good. Hotel should consider employing staff to care for the surrounding area as well, as there is garbage everywhere. "

"WAS WONDERFUL EXPERIENCE"

"Excellent staff"

"Old and not maintained facilities. Plumbing and electrical problems "

"This is a beautiful resort hotel. The whole place is immaculate. The rooms are very clean and comfortable. Breakfast was plentiful and never too busy. Tea & coffee is served to you which saves queuing for the machine. They will also give you a drink to take away if you want one. There are many sunbeds around the grounds. We never managed to get one near the pool. I think these are reserved very early and I cannot be bothered to get involved in the early morning sunbed rush! All the staff were very friendly and helpful. There are several good restaurants and bars very close to the hotel. Overall this was a great place to stay. "

"Nice place! Good location!!!"

"Great spot, super small rooms but the beach was fantastic."