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"I do not travel very much at all, so but thought "it's a Holiday Inn, it's gotta be good." The staff were super friendly and helpful, the room was spacious with comfy beds and a big walk-in shower. AMAZING breakfast every morning with all sorts of hot food and options, and the staff had eatery suggestions and even have a list of places that deliver to the hotel. I was visiting Louisville for business purposes at the convention center, which was a quick walk from the Holiday Inn and that was super convenient... no cabs or ubers needed! I'd happily rebook at this location in the future and two of my colleagues who also stayed there and travel a LOT said it was an excellent location and were very happy."

"Was in the area for work. Hotel was walkable to everything we needed. The bed was very comfortable and the drybar hair products were a great touch!"

"Tried to cancel due to a venue change. The manager basically refused to talk to us. I have had hundreds of hotel stays . 1st time a manager has ghosted us. I am so upset with this out come I may quit Expedia and never stay in a embassy suites again."

"Clean room. However, the bathroom had a very musty, mildew smell. The property could use an upgrade. "

"Nice property, friendly staff, great downtown location "

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"Great location. Clean. Friendly staff. "

"We were on a non smoking floor and requested a non smoking room, but they were at max capacity so we had people in the room next to us smoking a lot!"

"having the restaurants on 4th street nearby was a real plus. excellent value for $ for the room. Also, a lot to see and do in Louisville. a great trip and holiday inn was terrific."