Starwood Capital Pacific States hotels

"Clean and big rooms. "

"Great time "

"Fuss free experience "

"I arrived on a Friday at 5 PM, but my room wasn’t ready until 6:30 PM. After a long drive, I was already quite tired, so the delay was disappointing. That said, the staff handled the situation exceptionally well, they offered a complimentary drink and upgraded my room, which I really appreciated. I’m not sure what caused the delay behind the scenes, but despite that inconvenience, the front desk team was outstanding and the room itself was very comfortable. It was a quick stay as I had to catch a flight early the next day. "

"Booked two rooms and although rooms on same floor there was no effort to have them located near each other. Traveling with family, booked reservations together and hotel seemed clueless and not helpful. Most ironic they put part of our party into a connecting room with another family with young children and was waken every hour during the night to a screaming baby. I left the hotel exhausted and glad I did not stay additional nights. Only positive was beds comfortable. "

"Fist time staying here and will stay here again . Friendly staff and easy parking access "

"A very quiet stay. Front desk and housekeeping staff friendly and helpful. A great location from Powell Street Station. They provide discounts at some local restaurants - Al Pastor Papi (excellent!), Magnin Street Cafe and Bistro (popular! nice vibe, good service), and others. Difficult to regular room temperature. Gym small and mostly filled with ellipticals and treadmills but I was able to do my routine along with hill walking. "

"The property is well located, and the staff is generally willing to help as much as they can. About a week before my stay, I received a message from the hotel informing me that they would be working on the balconies. Unfortunately, the noise made it difficult to rest, and with workers both outside and inside the balconies, there was no privacy. I had to keep the curtains closed the entire time, so I couldn’t even enjoy the view."

"At this particular Motel 6, housekeeping shows up every other day. Not each day. Plan on getting your extra shower towels at front desk if needed. Check to see if they booked your room access card (key to your room) for the proper amount of days of your stay. We had to get them to get us new keys the very next morning."