「Do not book here.
We arrived around 10 PM after traveling all day with four children under three, only to find no staff—just a malfunctioning kiosk with a remote agent we could barely understand. Despite prepaid reservations through Expedia, we were told to pay again. After showing proof, only one person in our group was able to “check in,” while the rest of us were told we’d need to pay again or call Expedia.
The situation was chaotic—audio cutting in and out, being interrupted mid-sentence,...
「Do not book here.
We arrived around 10 PM after traveling all day with four children under three, only to find no staff—just a malfunctioning kiosk with a remote agent we could barely understand. Despite prepaid reservations through Expedia, we were told to pay again. After showing proof, only one person in our group was able to “check in,” while the rest of us were told we’d need to pay again or call Expedia.
The situation was chaotic—audio cutting in and out, being interrupted mid-sentence,...
Caitlin